Customer Ratings & Reviews

Best Buy always does a great job at car audio installations. Have had them work on my car and both of my daughters. I highly recommend getting Total Tech Support if you plan on having a lot of work done to one car or many cars. The money it saves you is amazing.

Very knowledgeable service tech and very willing to talk with you and answer any questions you have and explain in detail what and how they are going to do your job. As a person that has always done things myself and now can't, I really appreciate this! Never had a problem with anything they have done. My speakers work great and no problems.

The agents installed my new speakers and were very professional and personable

The Installer was helpful in The selection Of the speaker & I valued his recommendations ,he was considerate Of my budget & still provided a quality Product,the install went like clock work Finished in time ,with quality assurance Installer provided operational instructions & we were both satisfied

Just all around good services and installation highly recommended geek squad to any and all customers

My installer Jeff at the Ocoee store is awesome! He has been doing every single one of my cars. Would definitely recommend him and I'm sure the other stores' installers. One big plus about Best Buy install is that if receipts are kept they remove everything back to stock free of charge down the road! Definitely one of the reasons why I keep coming back!

Had to have the radio speakers replaced in my Tahoe the stock ones went bad as I have been told they only last about five years but mine made it six. Tried Best Buy first for replacement and they new of the problem with GM speakers. They gave me a good price and could install them the next day so I said yes and am very happy with the price and service.

Outstanding. Did a great job installing my speakers and finished the job earlier than anticipated, too!

I bought these pioneer speakers for my 2003 Chevy Cavalier and they're perfect for the car. These speakers have a good sound and make a huge difference compared to the old speakers. I had the speakers installed by Best Buy and they did a good job. The tech that installed my speakers recommended the speakers I bought.

This person did a great job on installation. He found out that my installed speakers were both good and problem was in wiring. New speakers are better than ones that came with car but would have stayed with old ones if I had not been told by previous geek squad member that i had a back speaker

Vinny is the best. A real sweet guy and what I like the most is he leaves your vehicle the way you left it. The work was done well and in a timely manner. The speakers sounds decent but I am wishing now that I have gone with a more reputable brand. Overall, I am satisfied with the work and outcome.

Mike and his associate at the Lawrence, KS store are great to work with. I communicated with Mike via phone and e-mail in a no hassle casual way. We discussed my needs and Mike was honest about his recommendations. Any issues that arose were dealt with promptly in a courteous way. Highly recommend these guys.

The Car Stereo Installation guys have done a lot of work for me. They never fail to do it right the first time and usually exceed my expectations in quality and timing. Their recommendations seem to always be the right ones.

Awesome service from my technician! He was really friendly, knowledgable and professional! He kept me updated throughput the installation process and was able to finish earlier than expected!

I had to come back to the install shop a second time because the proper cables for my front speaker install were not ordered.

Geek Squad installed audio and speakers in my 2001 Silverado. Installation is clean and professional looking...and the sound is great! Appreciate the thorough demonstration. Glad I always go to Best Buy.

I got all four of my speakers replaced by the same tech, Rene, who has installed a few other things between my two cars over the last 5 years. He’s always available to answer my questions and troubleshoot any concerns even after the install was performed, even if it may have have been a couple of years passed.

Installation went smooth, nice they had TV for me to watch while I waited instead of staring at the wall.

My service tech was knowledgable and understaning of my problem. Diagnosed the issue and solved my problem. Exceeds my expectations

The guys knew well before the process started what we needed to complete the job. I was convinced that the Best Buy techs were more than capable of doing the install and the price was right. Overall, very pleased with the experience. Would definitely go back to do other vehicles when the time comes.