Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,581 reviews
  • Rated 5 out of 5 stars

    Upgrading my truck audio system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Kenneth are very professional/ curtious, they know their products helped me understand the operations of my whole system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman had great customer service skills, easy to talk to and knew everything that I asked him. He was amazing to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speakers installed, by 'Jake'

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new speakers installed at the WM Best Buy. Had a few other things installed there in the past - and I knew that 'Jake' is the best. Had a great experience before, so I requested him to install my speakers. Again, everything turned out perfect. The pricing was great, & the speakers sound 10x better than the factory ones. Thank you!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad truck audio install is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed audio and speakers in my 2001 Silverado. Installation is clean and professional looking...and the sound is great! Appreciate the thorough demonstration. Glad I always go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    95 Lexus SC400 that wouldn't stop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and fast installation. They took care of my 95 Lexus SC400 although we had disconnected the brakes and were drifting and there was a live wire from the battery from the previous owners system. Thanks guys and those issues have been rectified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add a navigation system to my car - but didn't want to pay the huge cost for a factory install. I found a system that worked for my car - took it to Chris at Best Buy for INstallation (Best Buy on S76th In Greenfield) and like the speakers he installed previously - he did exceptional work. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely and great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased new rear speakers for my car and had them installed through Best Buy later in the week. Dropped my car off earlier than my scheduled time and they began working on it right away. Speakers were installed in a very timely manner and they sound great. Technician was very kind and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an auto mechanic, so I would not know how to begin a new speaker install. The geek squad knows all the tricks. They had the old ones removed, the new ones installed and the inner door panels closed up like they had never been in there. Rather amazing. I was pleased, of course, but agog at the geeks efficiency. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed speakers and stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, fast work, and will always go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been around car audio since I was in high school probably even before that and many in this industry are not really on the up and up. With that said, I have to say Justin is awesome, not only does he know what he is doing, but he is exceptionally thorough about his work. Again, I would highly recommend him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front and rear door speakers installed BMW X5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and professional manner in which they were installed. Very neat work and sounds excellent. My ONLY complaint is, I wish they'd been more informative with an estimated time of completion. It took nearly 3-4 hours with me having absolutely No Idea if I should hang around, stay close by...Or go home and wait to hear from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the automotive install department in Countryside many times in the past and they never disappoint. This time for front door speakers. Quality work, very helpful in suggesting options to make purchased items work better in vehicles being installed. I will continue to be a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the guys at Best Buy install a new stereo and 4 speakers. The work was excellently done and didn't take to long. Ben and Greg made the whole experience a pleasure. Because of them I have decided to do more upgrades to my sound system. I look forward to working with them in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick and professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional and really not much to complain about. My only suggestion is for the guys to just take the extra step when they remove the plastic covers that hide the speakers to wipe down the door panel behind it. Sure it is mostly hidden but when it was removed I saw it was dirty from day to day use and should have been simply wiped down. Just that extra step goes a long way for the customer and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to normal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in another review, I bought a new car and wanted my previous cars system in my new car. My only mistake was not removing my door speakers from my old car before I sold it to the dealer. These were the same speakers I had previously, so I knew sound quality would be good...and they have not disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers for car stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car speakers went out and I consulted with several "specialists" to get new ones. It was ONLY the Geek Squad that cared enough to match the speakers to the existing stereo system I had. It works perfectly and I am grateful that they made sure I had the correct Ohms, watts and that my speakers were 3 way and not 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sons speackers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just all around good services and installation highly recommended geek squad to any and all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speakers I’ve had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers that came with my vehicle went out. I’m glad I chose geek squad to instal my new speakers. They work so good and I have not had any issues. The geek squad installed it in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installation went OK.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who did my installation was all alone, and apparently encountered a snag or two. This is to be expected. After all was said and done, my system along with the new power boost. sounded great! However I did have to return to have a couple things re-connected. The door lock on the drivers side and the auto up/down on the drivers side window. It was fixed without a hitch and in no time at all. I'm happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad Saginaw!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Did a great job installing my speakers and finished the job earlier than anticipated, too!

    I would recommend this to a friend
Sponsored