Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,581 reviews
  • Rated 5 out of 5 stars

    Geek Squad great at car system upgrades

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians install my speakers quickly and professionally. Also gave me great information on potential further upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and easy. Techs definitely know what theyre doing. Ive brought multiple cars to them over the years and will continue to do so. Thanks best buy brandon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job friendly and squeezed me in so I didn’t have to wait forever cuz they messed up the time zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy Hiram did a fantastic job and were very quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker/ radio installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my speakers and radio they installed but my own issue is when i called Sirius xm to have it turned on they told ne i couldn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim is an amazing asset to your organization

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim is awesome to work with. I have had him do two separate installs on my Dodge Ramaster van camper. So efficient and explains everything so well. Very happy with the service he provided. It’s really hard to find technicians that are good at there job and personable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with a clean and professional install !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor installed my speakers and Amp, it was done in the time frame that was estimated and was done correctly and clean. I will recommend him at the Best Buy on N. Decatur to anyone looking to have car audio installed and I will definitely be back for more upgrades.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t take long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New speakers work fine. I was told originally that the speakers were fine only to have to come back b/c one of them stopped working. Also, replaced speakers were not given back. Box only contained the new speaker covers and wiring. I’ll only have to trust that the new ones are actually installed. I assume they threw away the old ones

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I am hapy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good services cool guys they woor good and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! Very quick and very helpful. Will definitely come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiophile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny has worked on multiple vehicles with multiple set ups for me over the years (20 including Carlos and Heath as well) No issues, professional, attentive, friendly and knowledgeable Always used Best Buy for my after market sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure trust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don Iwig did an excellent job and was very knowledgeable and thorough at solving the problem with the system and installing the new speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High professional speaker installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had good knowledge on how to wire the audio systems and he did it very neatly without wires seen outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Everette

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette Spenser was 100% professional. He installed my speakers in a timely manner and the speakers have good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Speaker Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker installation for my 2013 Nissan Altima. The service was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer gets it done fast clean and sounding great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have waited for me since I said I was in my

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They they called me and told me my car was ready to be picked up and I told them I was on my waybut they didn’t wait for me to get there so I had to deal with a best buy team member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lubbock, Texas Geek Squad ROCKS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into my local Best Buy store uncertain if I needed to replace the factory radio or just the speakers. The BB associate in the Car Audio Department admitted that he was uncertain which I needed, based on the symptoms I was describing. To his credit, he recommended that I drive around to the back of the store and ask the Geek Squad "Car Audio Installation" guys for their recommendation. I did that, and they quickly diagnosed the issue/recommended a cost effective solution. They pointed me to a pair of "on sale" door speakers, offered to work me into their schedule since I was already there, and had me on my way within less than 90 minutes. The new speakers turned my wife's "can't get the radio to work" complaint into a "best Mother's Day's gift you've given me in years" solution! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great ... after initial sound check upon completion, a check engine light came on but the technician thoroughly investigated, figured out and corrected the issue.

    I would recommend this to a friend
Sponsored