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Customer reviews

Rating 4.6 out of 5 stars with 3570 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,570 reviews
  • Rated 5 out of 5 stars

    radio and speaker improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great techs at the citrus park store they will continue to get my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing my new speakers. Sound better than originals. No complaints @ all. Speakers work great and no issues @ all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on the individual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial experience having a sub installed was great. That person deserves 5 stars. I decided to do more upgrades because of their service. My next upgrade was for four speakers and an amp for them. I had a different installer that time. While I was present the installer let my door panel drop pretty hard, they ripped my factory speaker (needed in case I get rid of the car), and he forgot to connect my rear speakers. When I returned to have my other two speaker connected, I mentioned that the sound didn't sound correct. He thought connecting the other speaker fixed the problem and it didn't. I eventually got in contact with my initial installer and she corrected the mistakes of her coworker. I gave a 3 to average both services received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money for the quick and professional service always on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front speakers installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my car in to have my front speakers installed. The speakers had be replaced after a PRO shop did the installation. This time it was done right!! Thanks again guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my stereo and speakers well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job. The car is old. He got the sound system worked great. He also found some loose wires that were affecting the door locks and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job installing my son’s speakers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for certain speakers week before but they didn’t have all four speakers despite everything else that shipped to store (so I had to pay extra money for a similar product).,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit us in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having my daughter's new car stereo onstalled. The tech called and told us that her old speakers were blown. The new stereo wouldn't sound too good. He recommended a speaker pair that sounds great and fit us in on the existing install. He did a very professional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints as the Service Department did a fantastic job installing my NEW KENWOOD Receiver as well as the two new Kicker Speakers I bought to complement same..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sounding stereo speakers at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ, the installer at the Mount Juliet, TN store was a total pro! Super clean install, he took the time to show us the features, sync our devices in a polite and professional manner. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are replacing car stereo speakers I would strongly suggest having these guys place them for you. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install by Best Buy Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four speakers installed by Tripp at Best Buy and really appreciated his through job and explaining things prior to doing it. I had him install HU too and another great job done by him. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that worked on my car was excellent. He did an awesome job with the speaker install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike in Fairfield is the best at installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation. Neat, clean, knows the products, knows what he's doing. Hit the time estimate perfectly, done when promised and sounds terrific. No squeaks or rattles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the install was fine except for the broken hinge on the cover to the mirror on my driver side sun shade. I recommend the product without hesitation, and the young lady that sold it to me was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on Speaker Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installer did a good job installing my new JBL Speakers. Wish he would have done as good of a job installing the actual Radio. :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and technician was very knowledgeable and informative about my purchase and installation. I will definitely use them for any of my future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John installed my speakers in my Jeep fast!!! Very friendly, knowledgeable, and helpful about a future install that I want. He is awesome! Will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are extremely professional, they really know what they doing, I highly recommend it to everyone that I know. Very punctual, respectful, I was really impressed, excellent job.

    I would recommend this to a friend