Customer Ratings & Reviews

The wife loves the sound of the new speaker, she wishes she would have done it sooner.

The agent installed the speakers in my car, promptly, great customer service.

Speakers work great, excellent sound and an awesome technician put them in. I’d definitely give him a raise!!!

The employee installed my speakers in my car and took the time to adjust the bass and treble to achieve the best listening experience.

I like the new radio I bought for my 2015 jeep patriot. It’s a kenwood brand with a cd player. The installation was down by Scott at the Springfield Pa store. So later I had JBL Club speakers installed as well. The sound is strong and a better sound. Now I want Scott to install a Kicker cx360 amp. After that the system will be completed. Thanks Best Buy !!

I walked into my local Best Buy store uncertain if I needed to replace the factory radio or just the speakers. The BB associate in the Car Audio Department admitted that he was uncertain which I needed, based on the symptoms I was describing. To his credit, he recommended that I drive around to the back of the store and ask the Geek Squad "Car Audio Installation" guys for their recommendation. I did that, and they quickly diagnosed the issue/recommended a cost effective solution. They pointed me to a pair of "on sale" door speakers, offered to work me into their schedule since I was already there, and had me on my way within less than 90 minutes. The new speakers turned my wife's "can't get the radio to work" complaint into a "best Mother's Day's gift you've given me in years" solution! Thank you Geek Squad!!!

Ben was very helpful and knowledgeable. Speakers were swapped with aftermarket plug and play with zero issues. Thank you

Robbie is very knowledgeable and did a great job installing a Kenwood head unit 4 6.5 audio control speakers along with amp to match.

I got a call from Ian about an hour before my appointment time. He wanted to see if I could come in early n get a jump on my speakers. Luckily he did, the job he was about to take on was about to test his patience to the MAX. LOL. before he started he looked at the components I brought n quickly surmised that what I had, wasn't what I should have had. Speakers were wrong size, and full range. I should have come with the correct size and subs. Smh.... my fault man. Although he looked over everything and said he could make it work, and work well. Amongst the surmounted difficulties that he could not have predicted, again, my car being a joker, he succeeded on fitting and fixing up my whole system! Lemme tell ya. He mentally strong, smart and determined individual. He did for me everything he said would plus a mountain sized amount more that was unexpected. I can't say enough good things about these audio tech guys at Best Buy in Vestal. I'm a very satisfied customer.

The installer was super nice and made sure everything was hooked up perfect.

Your agent was great, he installed my stereo and speakers and it sounds GREAT!!!

I scheduled an appointment to replace some dry rotted speakers in a 16 year old SUV. I ordered speakers from an online store. When I arrived at the install the vehicle required an adapter plate from another car manufacturer. Member helped me find and order it online and reschedule the install. Install was quick and professional. Great experience all around.

Great sound quality, loving that extra bass they kick out

No one is perfect. They did a real good job. My car doors looked just as good after the speaker installation as it did before the work.

I actually had a broken door handle on the driver side of my car and the passenger's was scratched. So I bought the replacement for both driver side and passenger side new on eBay so that they match exactly. They were $35 each and I paid for the speaker install $65 at Best Buy. I paid online scheduled the appointment online and explained this in the notes at the time I picked my install date. Best Buy called me about a week before and told me they could easily do it but if something comes up they might have to charge me more. (Worse case scenario it would have cost me about $20 extra.) I dropped off my car at 10 AM and they were done at 12 noon and they were very friendly. It didn't cost me anything more and my car door handles look sparkling new and work perfectly. The install guys were very nice and my car looks great!! I am very happy! Lexus 2002.

Service was very good and quick. Tech help in explaining each and every thing at all minute details. Helped with best product to buy and was very fast in installation. Excellent service, can recommend anytime.

She was outstanding nice and she knew what she was doing

Install of speakers did not take long when I came they were ready to work and started in time

Agents installed my new speakers in great time. Was very knowledgeable of product and installation. Sounds good!

The two techs at Best Buy Humble, TX did a great job of installing Kicker truck speakers. I am very satisfied with the service they performed.