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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3581 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,581 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee installed my speakers in my car and took the time to adjust the bass and treble to achieve the best listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Car Speaker Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 2 sets of car speakers in my front and rear doors. The agent was clearly knowledgeable on car stereos. Thanks to another agent being freed up, the work was done well before the estimated time. The agent noticed that one set came with their own spacers so I was able to return a set back to Best Buy. This was much appreciated. In addition, I had mentioned that I might want to replace the head unit in the future, so the agent did a lot of research because the head unit is integrated with some car engine settings that could be lost with just any new head unit. Very pleasant experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with install, no broken clips or sections of the dash. I have a 2007 vehicle, and Payton took amazing care of it while taking everything apart for this job. System going strong after a couple months now, the wiring was installed cleanly and Payton (in Grand Junction, CO) did a killer job on the total system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation by Xavier Chico. I love their products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good and quick. Tech help in explaining each and every thing at all minute details. Helped with best product to buy and was very fast in installation. Excellent service, can recommend anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great to talk to

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the installer very nice and understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kidd speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers work great, excellent sound and an awesome technician put them in. I’d definitely give him a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable Crew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service and attention to detail as well…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by staff to install my sons stereo and new speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very happy with the service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robbie hooked me up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robbie is very knowledgeable and did a great job installing a Kenwood head unit 4 6.5 audio control speakers along with amp to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was very helpful and knowledgeable. Speakers were swapped with aftermarket plug and play with zero issues. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker was installed with no issues by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves the sound of the new speaker, she wishes she would have done it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ralph is the BEST Best Buy installer that I have worked with at various stores through the years. I live in San Marcos and although there are other store closer to me, I bring my vehicles to him because I know that he does quality work. He provides exception service and is extremely knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job on my speakers will be back soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the speakers in my car, promptly, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World Class Instillation Service from "John"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recently I had a new JVC radio & speaker's installed in a older truck I have owned for 12+ years at Best Buy in Rogers, Arkansas and I Received Outstanding World Class Service & Instillation by "John" the Technician in Automotive Service Dept. Not only was he Professional in the Install but also in Person answering all of my questions and Offered Advice for a Great Outcome! Looks as it was OEM Factory Installed. Text me when finished & spent time showing me all of the features and functions when I arrived to pick up the truck. I will diffentaley not hesitate to return again. Thank You John!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker installation was fast (under an hour) and the guys at the desk and who did the install were super friendly. It was a little confusing to find the service center at first though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insatall experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insatall went very smoothly, the guys were very nice. I felt at ease knowing they were very knowledgeable, and they had the job done in no time. I would definitely recommend these guys for all of your car audio needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs at Best Buy Humble, TX did a great job of installing Kicker truck speakers. I am very satisfied with the service they performed.

    I would recommend this to a friend
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