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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 519 reviews
  • Rated 4 out of 5 stars

    Easy to use - love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. Plenty of speed for basic computing tasks. Stand can be awkward when using the keyboard on something other than a flat surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty much everything I thought it would be. I’m a bit disappointed with the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPad Pro and had it for a few days and then turned that in for the Surface Pro X. It was worth it! It was worth the restocking fee too. This does everything I need it to do as a small business owner.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Welcome to the Surface family! We're thrilled that you love your new Surface Pro X. Thank you for sharing your experience; we hope you continue to enjoy using Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    perfext for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace a tablet. I got so much more. This functions as a full comouter and is perfect for travel or on the go. Wifi access is typical and cellular is available. Great buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ann – We're thrilled that you're enjoying the functionality of your new Surface Pro X. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Laptop+tablet. No need to buy both.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my work and for personal use and it is just fine. I have my laptop too but not using it anymore, don’t feel the need for using my laptop instead of my surface. It starts super fast and works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to use for work, but my Chromebook worked out better, gave to daughter for school and is better for that

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice for travel. Great for college would recommend for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for use in the field. We usually add a clip-in keyboard and add a durable cover on it, just for added protection in case of dropping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really love this. It’s compact and works perfect for the things I need it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a replacement for my wife’s older laptop. Haven’t had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer meets all my needs. Mu only issue was how sensitive the screen is to cracking. Got a small crack on it the first day from setting it face down too hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, works well for my school work, can't play most any games though which is a shame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ProX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface proX. Bought this mainly for the SIM capability. I've had no issues with connectivity and love the convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tablet, Top of the Line.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet does everything I needed it for and more. I am able to quickly transition from app to app while multi-tasking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New I pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome I pad, easy transfer of info from old to new. price was a little more than I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Surface Go for my daughter and bought this for me and it is very durable easy to use. The same day we bought another one dor my niece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X is OK, but not as good as the previous version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new Surface ProX pretty well, but the upgrades from my Surface II are not worth the upcharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I HAD NO NEED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device, however after much consideration I decided that I could get by without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small business

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Love the simplicity of it and love all the apps you can download and all the work you can get done for your business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    B asic use machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for basic usage on the go and always connected.

    I would recommend this to a friend