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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 519 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and works great. Purchased for my college aged son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch made a great gift for my granddaughter's birthday. The computer was purchased for my daughter. This is her second one like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have like this tablet. It was easy to set up with the cell card it has a good internet connection.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're pleased to hear it was easy for you to set up the LTE features of your new Surface Pro X and we hope you continue to enjoy.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    great taablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product been wanting a full size tablet that does everything I need, I can use it for school and for everyday entertainment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    best money can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its work fine do not see any issue till know happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T GET

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. Absolutely terrible device! Always freezes and lags. Owned it for 2 years I'm getting rid of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant product exactly what I expected. Can't wait for updates to make the windows arm system more compatible. Amazing product from Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it. It was easy to set up and get started. Is was really surprised how good the speakers were.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X is a good fit for your husband. We hope he continues to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Microsoft surface pro 6 and upgraded to this model Microsoft pro x. Graphics are awesome and it's quick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're delighted to hear you decided to upgrade from your Surface Pro 6 to Surface Pro X and that you've been impressed with speed and graphics of your new device.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    Poor best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I purchased this with high extractions and star 2 is because I ordered the keyboard with pen as well. That wasnt shipped I received email it was canceled as it wasnt available. I had ordered both open boxes and it was for a gift with a time frame to.gify it. So I got stuck wirha. Laptop I have to return now as I had just give the money as perosn flew overseas. The keyboard was an essential part to this purchase and so.ebody should have touched based with me. Not only that the opennbix excellent condition laptop cannot go pass the point of promoting me to type a screen name. It doesn't react to any typing actually . I had a professional look at it. So now I have to return I I hope they do not charge me 45 dollars for this return as it was a very bad experience altogether

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 2 out of 5 stars

    Returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried playing Magic Arena on it and the app kept closing down so I returned it. I deleted and reloaded the app and ran a compatibility test and couldn't get it to work. It is possible that the app is the problem, but I'm guessing the tablet just isn't powerful enough to run it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does all that I wanted it to do, I will probably take it back and have another stick or two of RAM added to it to get 256 gb but besides that everything is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope little pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was going to be like a tablet,but it's actually a all in one PC. Love how fast it is and the graphics are amazing as well. All in all a good buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear how much you're enjoying the speed and functionality of your new Surface Pro X. We're glad that you're a fan of its versatility, too. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty nice computer, but the 13" window was a little small. My husband needed it for work and had commented if the screen was bigger he would have kept it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your honest experience with the community about Surface Pro X. We appreciate your feedback about the screen size and we will be passing it along to our team, as it gives us a chance to make our products better for future customers.

      Thank you,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To buy the complete set is VERY expensive, but it's worth it for school. Crossing my fingers it will last me for the next four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to pay so much however, definitely worth the price. Quality is amazing and responds quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Billy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding for my high school student. She loves it. Has all the apps etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does not work well without a mouse. I think the pen and mouse should be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love surfaces and they seem easier to use for me. I love writing on my notes or drawing and this tablet lets me do that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using your new Surface Pro X. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted. So far I have not had any compatibility issues with what I run. It is truly a tablet that can act as a full time laptop.

    I would recommend this to a friend