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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 519 reviews
  • Rated 5 out of 5 stars

    PERFECT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS SURFACE PRO!!! Bought to use for my Cricut machine for crafting and it works perfect! Just like a laptop only more compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced computer. Somehow there was something wrong with the hardware in the old one. Needed a quick fix. Nice choice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Surface and love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new Pro X... this is my 2nd Surface (still have the 1st). Perfect for at the office and then when I am on the go for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs 64-bit emulation support for some applications. Everything else works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro X it's great for school and i can even pair with my phone so I don't miss any notifications!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. It has keep it going whenever I need it with no problem. I love the face recognition sign in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi - We're delighted to hear that you're a fan of Windows Hello Face sign-in. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Open Box Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value (Open Box), Computer is Fast! Ordered for Store Pickup, got reply within an hour that it was ready for pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet to use on the road!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the 5 Surface X Pro tablet purchase in the office for communication between staff, with easy access to the server and emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, Fast delivery, love the product and support from best buy on essentials and support services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for entry level graphics use. Very responsive and with a fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Xtraordinary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sleek design with a crisp, clear display. We use the Surface X to manage our small business and it’s fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X fits your needs for your small business. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do. Lovevthe response time on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart shopper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this computer. Store pickup was effortless. I even went back to buy a keyboard and case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned my other laptop to get this one it is fast and having more features on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product reasonable price! I would recommend to anyone in search of a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Surface. I would recommend this as a work device. Convenient to take if you travel for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so great I love it only thing is that I thought I was compatible with all carriers service it only with sprint and T-Mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and works very well.The quality is good and works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought in six months. I uses it for work related and enjoy it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old laptop started to fade away and was replaced with this current version. Never had issues other than they don’t last forever

    I would recommend this to a friend