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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 519 reviews
  • Rated 4 out of 5 stars

    Revuew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school purposes, sleek age stylish as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro X fits your needs for school. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought it for my wife’s birthday and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact but great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the on the go or remote worker. I just had a struggle finding the perfect case for it...but product is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the surface table for our kid to take to college. So far very satisfied with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition for new users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very seamless transition from using a typical laptop to this tablet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're delighted to hear you've been enjoying the 2-in-1 features of your Surface Pro X.

      Have a great one,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!! I got mine on sale which adds to the product. Love that you can add internet service to the Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop for my school aged child. I recommend getting the pen with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro X…. Great buy and excellent customer Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MINI Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great have had no issues so far..... I only use for zoom calls however.... nothing else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick on feature is the best. I've always been happy with the surface series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a tablet...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to look at some tablets and walked out with a Surface PRO X. Great service and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday gift ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my fiance as a birthday gift and she is IN LOVE WITH IT...I think she loves it more than me now..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Surface Pro X sounds like a wonderful birthday gift for your fiancé. We're delighted that she loves it so much. Thank you for sharing your experience; we hope you both enjoy using it together.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for student in college for graphic design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display and fast. Just what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bday present for my son. He asked for it and I got it he uses it every day and seems to love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, for the value, it's efficient, fast and reliable. Can't go wrong with this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing; we hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    More than satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all awesome price and excellent customer service. No complaints what so ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has a lot of features and meets all the needs for a pc

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS. You will regret it after a year. It suddenly stops working and it can't be fixed in the store. You have to ship it out to get it fixed meaning you will be without a device for weeks. Its too expensive for nothing. Plus it does not have a real windows OS. There are lots of software that are not compatible. Just buy a regular laptop that comes with a reliable keyboard. Keyboard pen also suddenly stops working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Surface Pro X for my child who is studying Mechanical Engineering; awesome piece of machinery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      A new Surface Pro X sounds like a wonderful gift. Thank you for sharing your experience; we hope your child enjoys using it for classwork.

      Cheers,
      Chuck
      Surface Customer Care Microsoft