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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 519 reviews
  • Rated 5 out of 5 stars

    Microsoft computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer! I use for school and it works amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Usb ports

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE!!! Can not install Adobe or other key programs onto it. Also does not have USB ports. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Would recommend highly. Used everyday. No issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis – We're delighted that you love the versatility of your Surface Pro X. Thanks for recommending it to others. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most favorite computer/tablets ever. Best purchase recently.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Not a fan of windows 10 ARM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and elegant looking. But the windows 10 ARM limits what you can do on it. Had to return for a full Windows 10 product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for virtually any project. Lightweight and fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - Thank you for sharing your experience with your new Surface Pro X. We're glad that you love its speed and compact design. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. It’s wonderful. I like the face recognition to log on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, in love with it. Very easy to use & understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as expected, good item to have on hand at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and easy to use I would recommend this product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carlos – We're glad that you're a fan of how easy it is to use your Surface Pro X. Thank you for recommending it to others. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my business needs very well. Having the wireless capability is huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ill buy it again no complaints great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast l product for increasing l productivity

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re delighted that the speed of your Surface Pro X has increased your productivity. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    great service, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the attentiveness of the employee. very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from the old Dell I had! I love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product. I think its great for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is truly enjoying this tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functions are great on this tablet. Highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Joseph,

      Thank you for recommending Surface Pro X to others. We're glad that your son is enjoying it so much. We hope he continues to have a great time with it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than an iPad and all the functions for a full laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my nephew. I trust Microsoft product.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don't buy x64 machines -SURFACE PRO X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy if you are looking to install almost any applications that runs on 64-bit, given nothing works on x64 even with 32-bit applications. Too bad can't return this now it's over a month...

    No, I would not recommend this to a friend