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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the excellent camera quality, citing clear day and night video, as well as good audio. The ease of setup, particularly the Power over Ethernet functionality, is also frequently praised. Positive feedback highlights the impressive night vision capabilities. Overall, the system receives strong commendation for its performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 101 reviews
  • Rated 2 out of 5 stars

    Not continuous recording

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for me, I think that should be recording 24/7 continuous but is not,,, unless not for me,,

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hi Kaliman. This NVR can be setup to record continuously, however by default each camera is set to record on motion only as this results in more relevant recordings & alerts. To record continuously you will need to disable the recorder's auto-reboot feature (it is normally set to reboot once per week on a Sunday), and then go to the live view of the camera and start a manual recording. That camera will then continue to record until you tell it to stop. The user manual for this system can be downloaded from the product page on Swann Store:
       https://us.swann.com/swnvk-88680w8fb/#downloads

      -SD, Swann Team Swann

  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy total tech set up the system without issue at the new house that had preset wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy to use, clear picture and audio . East set up

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello JefferyF,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly. We're glad you had a great experience with your Swann system. Should you need assistance in the future, please visit our support page or contact us over the phone.

      https://support.swann.com/s/

      Your feedback is important to us.
      LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Great imaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to install the app could be a more updated more moderm but easy navigate around the a software or more capabilities on the app

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thanks for your review Yona. -SD, Swann Team Swann

  • Rated 5 out of 5 stars

    SWANN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST CAMERA SYSTEM BEATS ALL THE REST I RECOMMENDED

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello DuaneK,

      Thank you for reaching out with your feedback. We are glad to learn you find value in your
      Swann 8-Camera 4K Ultra HD system. If you need assistance in the future, please click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Thank you,
      LV - Swann Team Swann

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Cameras have good clear pictures. No issues with setup.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Timothy,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Swann Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy setup. Recommend for anyone.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Read,

      Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very easy to install and setup. Phone app works great

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for sharing your feedback. LV - Swann team Swann

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surveillance cameras. Would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for sharing your positive feedback about our product. We appreciate your business. LV - Swann Team Swann

  • Rated 5 out of 5 stars

    Good price great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price showed up on time did a great install very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best security cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best security camera someone can ever buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great system

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Looks very professional and the install great.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for taking the time to leave a review William.

      -SD, Swann Team Swann

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with clear images and a bunch of extra add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras perform as stated and the BB tech was very helpful

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Thank you for taking the time to leave a review Mike. -SD, Swann Team Swann

  • Rated 5 out of 5 stars

    Geek Squad installation team Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras give a clear picture and range is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great System for Warehouse Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this system set up in our shared warehouse space with the ability to play back up to two months of footage on demand provides peace of mind. The image quality is also pretty amazing for a security system.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Stephatto,

      Thank you for reaching out to us and sharing your positive feedback on our Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights. We hope you continue enjoying all the great features the system offers. If you have any questions or require further assistance, please know that we offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/

      Long term our support team will continue to launch updates to the firmware and application to help further improve your experience.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Swann Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is very clear sound is so so, occasionally offline I’m not sure is the wifi or the Swann security system or something else. I can’t recommend yet- I need to use it longer before I recommend.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Good,

      We are glad to know that you are happy with your most recent purchase of our Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights, Color Night Vision and Free Face Recognition. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/hc/en-us

      Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.

      https://us.swann.com/swann-security-subscription/
      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Swann Security System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and does what it is meant to do. I have enjoyed learning the system but it would be nice for them to do an in-depth video on all the software's ability.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Greg8,

      We are glad to know that you are happy with your most recent purchase of our Swann - 8 Channel 1TB NVR, 4 x 4K PoE Cameras, w/Dual LED Spotlights, Color Night Vision and Free Face Recognition. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

      https://support.swann.com/hc/en-us

      Your feedback is important to us.

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine work good can be clearer but a good deal

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Ibuystuff,

      Thank you for reaching out with your experience with your product. The cameras included in your system are 4K Ultra HD video quality that gives you crystal clear video to see faces, license plates, close-ups, and more. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

      https://support.swann.com/s/

      For real-time support, check the number below

      1. USA & Canada: 1800 627 2799
      2. Australia: 1800 788 210
      3. United Kingdom: 0808 168 9031

      Your feedback is important to us.
      LV-Swann Team Swann

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality clear view fast affordable can't wait to add more cameras so I can feel more secure

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello HPbest, Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers. If you have any questions or require further assistance, please know that we offer 24-hour technical support. Thank you, LV Swann Customer Support Swann