Customer Ratings & Reviews

this was quick and easy the gentleman was very nice and helpful

Having bought many tablets I prefer to have Geek Squad install my screen covers. I do buy the ones ( screen covers ) that have a lifetime warranty. I don't have the patience to put in on myself , so I just drop it off and usually walk the mall or just go to lunch. Then they let me know its ready for pick up. One time I had a (replacement) screen cover that had the sellers name right on the middle of the screen. And the Geek Squad pulled it off and got a screen cover off their shelves and installed that one on for me. They didn't even charge me for it. Now that's what I call service.

Best Buy did an amazing job installing my screen protector. Anytime I need to get it changed. They’re always happy to do it and they do a superb job I wouldn’t go to any other place.

The screen doesn't appear that difficult to put on, but I chose to let Geek Squad do it because of the perks. Without Geek Squad installation, you have to keep your original box for replacement. With Geek Squad installation, all you have to do is take your broken protector back to Best Buy and receive a replacement. They also guarantee the installation against air bubbles. They did an excellent job of installing it and I couldn't be happier.

The Geek Squad installed the screen protector on my new I-Pad. It works very well. Between the Otter Case and this Screen Protector, I have maximized my protection of the device. The online Apple store did not have the Screen Protector in stock yet as it is a new item to the market. But Best Buy did have it and again the convenance of them installing it right there on the spot was great.

After waiting for my new iPad Pro to be delivered to my house (because they didn’t have one at the store), I brought the iPad and the ZAGG screen protector back up to the GEEK Squad and they put it on free of charge. These GEEK squad guys and girls have always been very helpful and respectful, even when you have the dumbest questions...lol. Hope they get a few laughs from my lack of electronic knowledge!!

I like the fact that they had the item in stock. The associate didn't install it, he took it over to the phone service area and had them do it. The only complaint I would have is they charge a high amount to put it on for you. I feel this should be included in the purchase price. When I purchased my phone and shield there in the phone center Best Buy they did not charge a fee to install it. So, in my opinion they shouldn't have charged me the install fee for my I pad/shelield purchase(which were purchased together).

The first agent that installed my screen did a poor job. It was crooked, and had hair under it. He said the bubbles would go away, and that if I wasn't happy with it, I could come back any time to get it redone free of charge. I did mention the hair to him but he didn't fix it then. A while later, the bubbles hadn't gotten better and believe it or not the hair was still there! So I took it back. The man at the desk this time was very nice and helpful. They did a great job with the reapplication. The bottom line is that even though the first application was bad, they do guarantee the work. I was able to get a new protector applied without buying a new one and it's great now. While I'd be more stubborn the first time if I did it again, I'd pay for this service again if the situation arose.

The agent put my screen protector on with one little bubble at top.bubble is gone.they to;d me if didn’t go away they would redo it in a week ,but it worked itself out .all good .only thing is they charge 15 to install.with the size of my purchase 2000,seems like being nickel and domed to death,took literally 10 mins .

The tech associate was helpful and she got it done perfectly!

I'm WAY too much of a perfectionist to even attempt to put one of the ZAGG Invisible Shields on for myself so I will always pay the extra fee to have them do it. They will redo it (at their cost) until it is perfect!

I have had 5 Zagg screen protectors installed by the Geek Squad over the past 2-3 years and each time they are very professional and take their time to make sure that there are no bubbles or anything that doesnt look perfectly smooth. This one I had installed during the hectic Christmas shopping season and still they took their time and did not rush through it. Great attention to detail. I felt they treated it like it was their own.

The agents were very professional and very time effficient installing the screen protector on my new Ipad. Definelty recommend using geek squad!

The shield is worth buying. It protects the tablet very well. Fingerprints do not show on the screen. An associate applied the shield to the screen before I left Best Buy. I was told the shield imay be difficult to apply to the screen without getting air bubbles under the shield. So I decided it was worth having an expert apply the shield. It was worth the fee to have it done at the store.

Best Buy is the only place I go to have screen savers installed on my phones.

Glad we had Geek Squad install the shield because he even had all kinds of heck with it, but he had WAY more patience than I would have had, and the great thing is we paid only once, and the expert struggled through two shields that ended up being ruined, but finally got it perfect the third time. It looks really tricky, and you have to keep it downright wet, but the extra $15 bucks for Geek Squad to do it was a lot better than spending a fortune on a stack of shields trying to do it properly ourselves.

The employee was great about checking to see if the Zagg screen protector we needed was in stock since it was not on the shelf. It was and then they installed it for us on our new iPad. We now have a smooth surface and protection for the device and the backing of Best Buy and Zagg if anything goes wrong.

The agent who installed my screen protector on my new IPad was wonderful. He was very professional and courteous. He was very careful with my tablet when installing it. I have never had any luck installing them myself. I waited until Best Buy opened back up for in person visits before I bought my new IPad because I wanted a Geek Squad agent to install my screen protector. I was not disappointed either.

One of the best customer service experiences I have experienced! The team member who sold me the ZAGG screen for my new IPad Pro, walked me over to another team member for the installation. That team member happened to have a free moment, & he installed the screen perfectly (and I’m really picky! ). I left the store a very happy camper :-). I consider it well worth the $15 charge.

We just wrote a great review for the Zagg glass shield. We have always used Geek Squad, before they were Geek Squad, to install them. If you do it yourself and mess up, you are spending all that money for another. Speaking of which the Zagg shield went on sale and I need to get my refund with a price match of the one I just paid full price for. Again, they do a great job and we highly recommend them, and we are kind of penny pinchers. Worth the Bucs....