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Customer Ratings & Reviews

Your price for this item is $389.99
The previous price was $449.99

Customer reviews

Rating 4.4 out of 5 stars with 20 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 4 out of 5 stars

    Good picture quality for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality heavily depends on the source. Good quality for the price paid. Google TV features work well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tarun,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good tell a friend you heard it here first

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL+ TV points to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable TV with a good picture quality. Some cons include 1. Unable to cast my HP laptop on the TV wirelessly. 2. Difficult to watch TV in living room with a good amount of sunlight. Always have to put drapes. 3. Google voice control is frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice and reasonably priced with excellent quality. I recommend manually adjusting the colors and making the contrast at 80 maximum to avoid lag when watching animation the sound is excellent, and it is easy to use overall.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi QaisarA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 65" 4k uhd series S5 Google Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backlighting, clear picture, great sound! Overall it's a good purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamilO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Loves his new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy setup, good picture & sound. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good and bright TV. Excellent quality! A TV with a great program and design.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MeisamB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Resolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a perfect purchase Loving the Google TV features it comes with

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BobbieS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! The setup was easy and little time to complete.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Decent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, good tv for the price range.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BenC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture and easy to use interface. I love it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JacobM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    For My Bed Room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers good picture quality, immersive sound, and advanced smart features, all at a highly competitive price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Muhammad,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. Works great as a cheaper option for a room you don’t use much

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChadR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Tcl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had hard time to use did not like how to use it took back,got more time and money, then it's worth two fancy!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeG,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice Gift for Father

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in Best Buy, they recommend this for me as a gift for my grandma. He loves the TV and especially loves the voice remote, easy to access the movies.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happyuser,

      Thank you for taking the time to provide your feedback. We're thrilled that your grandma is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Suppor

  • Rated 5 out of 5 stars

    Really nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the tv. Nice picture. Great sound. Even tells you when remotes batteries are low lol. Thumbs up

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for 2 weeks now and it’s so worth it. For this price, it comes with Dolby Vision, ATMOS and 120Hz refresh rate, nothing is comparable to this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TVggggg,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a spare bedroom and the TV looks great. Very easy to set up with my Wi-Fi.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PDiddy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Slow, Buggy, do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so, so bad. It does not stay connected to WiFi (all my other devices do, so I know it’s not the wifi connection) and it is incredibly slow. Also, when streaming Netflix or amazon the dubbing is always off. It is never clear or enjoyable. Biggest purchase regret I’ve had in a while. If I could trade it in for a Vizio I would

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TitusV,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support