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Customer Ratings & Reviews

Model:
TW-Q800PRO32CH
SKU:
6341884
Customer images
Your price for this item is $299.99

Customer rating

Rating 4.2 out of 5 stars with 151 reviews

82%would recommend to a friend.

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would recommend to a friend

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Rating 5 out of 5 stars with 1 review

Page 1 Showing 1-20 of 151 reviews
  • Rating 5 out of 5 stars with 1 review

    Best option BestBuy carries

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I'm not going to say that there isn't a better camera out there in the world, I'm just saying that as of the time I bought this I think it was the best option that I could get same-day from my local Best Buy. Its pricey and as always try to catch a sale, but its a good dash cam. At least at this price point it included the SD card and the hard-wiring cable so I did not have to buy anything extra. Directions sucked, no info on the hard-wiring cable and I mean sure, if you have installed a radio before you probably don't need wiring info about the hard wire harness but I am the type who likes reassurance of simple things. I was able to easily hard wire this into a 2020 Jeep Cherokee in about 30 minutes, but I have a fair amount of prior radio/remote start/12v experience too. Connecting via wifi to my android was not a big deal but I did find that sometimes you need to force-quit the app to reconnect. People who don't catch onto that may have frustrating experiences trying to connect and this is something the company should fix. The app itself is just OK. Does what it needs to do. Somehow I screwed up some settings to where it was not recording continuously even though it should have been and I am certain my settings should not have caused that, so I think this again is some app bug causing people frustration when they realize too late its not recording when it should have been. Definitely do a bunch of testing to make sure things are working right. My 30 minute install was nothing to the nearly 2 hours I spent trying to get settings dialed in. No matter what I tried using a parking mode seemed to break continuous recording when driving so I gave up on having a parking mode enabled. Some goofy things like that which just aren't working right and not really acceptable at this price point, but I am not going to un-install it now either. That brings me to a different piece of advice: Maybe use it with the cig light adapter for a while before hard-wiring it in. I went straight to hard-wire and after doing that I'm obviously too invested to not put up with some rough spots like the crappy app and settings issues. I got it back to where it records automatically, and any impact it saves in a special folder which is good. Night viewing I have not reviewed a lot of night footage but it seems to be excellent (once night mode is turned on for continuous recording, mine seemed to be defaulted to off weirdly). Quality low-light recording is a redeeming feature that brings it back up to 5 stars for me. They can easily improve the app post-purchase, but if the camera was low quality the best app in the world would never help. Hence I am setting 5 stars for the camera itself, even if the supporting app and such is weak at this time. I was able to do a clean install without buying anything extra, I got it working to where I am happy with it, night recording is good, its fully automatic and requires no input now that its installed. I am happy with that. The included memory card only seems to hold about 2 hours of video before looping over it, just an FYI. Its probably part of its smart memory management that keeps the memory card from getting wrecked from too many read/writes, etc. Despite being a 32 gig card it only seems to be using about 18 currently. One of the best things is that it does not have its own screen. Yes I consider this a huge plus and almost a requirement. Built-in screens are useless, realistically nobody is ever going to twist their neck around to look at a tiny 240x380 LCD screen to review footage when we all have high-resolution phones in our pockets, reviewing footage is definitely better off on a phone or pulling the card to put in a computer and all a built-in screen does is light up annoyingly at night to blind you in the dark for the first 30 seconds. That being said they really need to improve that app connectivity since its the main way people set their settings and such so its unacceptable that it has the reconnect issues that it does (like I said, just force quit the app and restart it, takes two seconds but most just won't realize to do that). I like that I have the option to add a rear camera some day (I probably will, when its in stock). BestBuy doesn't allow uploading video and I wanted to include still-shots captured from the video as examples but the pictures are so high quality that bestbuy won't let me upload those either because they are too large of files, so take that for what its worth (bestbuy needs to improve their review system to allow photos more than 5MB and videos!) Overall it should be slightly better for this kind of money but then again nothing else actually was better and within grasp when I wanted it, so they are a lazy leader in dash cams basically. They could easily do better but don't have to since no competition is on them hard enough yet. My argument is that if GoPro can give me a 10x better quality camera (picture/framerate/clarity) at almost the same price then clearly Thinkware is sitting on its laurels but yet somehow still leading.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Get one RIGHT NOW!!!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I didn't expect that 23 days after i bought a new (To me) car that i would be needing to buy another one... I wish I could download the video! A girl texting and driving blew right through a red light and sideswiped the front end of my new Ford Escape. You can see her look up as her car impacts mine, and her Brake light assembly go flying through the air! The Claims Adjuster took one look at the video and said "It doesn't get any clearer than that, we will be finding her at fault". They had to total the car because the impact twisted the frame, Having a Dash Cam made it SO EASY to deal with the Insurance company!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Not user friendly and alot of bugs with the app

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Remote view doesn't work and if someone breaks into your car and steals the dash cam you will have no record of it because it doesn't connect to the internet during parking mode. I have a new galaxy s10 plus and mifi hotspot on Verizon for reference.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, We are sorry to hear about your experience with the Q800PRO Dash Cam. We are unsure why the Remote Live View did not work correctly for you, however our support team would be happy to resolve any issue that may be occurring. The Q800PRO's Cloud Features are only available when driving and not in Parking Mode. Please reach out via support@thinkware.com or 1-844-865-9273 so we can assist you further. Thinkware_CA

  • Rating 4 out of 5 stars with 1 review

    Great Contender

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up, Video quality

    I was going to get a Blackvue S950, but total costs with installation came in second place to this Thinkware Dashcam professionally installed by Geek Squad. I’m not saying this dashcam is better, but I am saying that it is a better value. I especially enjoy driving it around California and it warns me of video/photo traffic areas .1 miles ahead. Good video quality, but it could be better to read license plates further away.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pretty Solid, Not perfect

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    The cam seems pretty solid and does what it’s supposed to. Could be better though. Connecting via WiFi and HotSpot to phone is pretty clunky and takes perseverance but works. Not intuitive or forgiving. You must follow each step precisely (though instructions could be clearer) and be patient and try repeatedly, if necessary. (To connect via hotspot, you must first connect via WiFi, though instructions seem to imply at first glance that it’s either/or). It’s unclear that it’s working until it does. Switching to any other app or phone sleeping breaks connection and needs to be reestablished each time. Download from cam to phone takes forever; as another reviewer notes, better just to take chip and use chip reader. Desktop viewer only reads files off chip, not those downloaded to phone. You can view on phone but desktop viewer interface is different and better in some ways (can view front and rear footage simultaneously, easier to navigate files, maybe). But then when download from chip to desktop, file viewable in other apps like FaceTime but not in desktop viewer app and features of that are lost. (Though making disk image of entire chip works, but that takes a while and is a huge file, capturing all videos on chip, not just the ones you want.) Both desktop and phone software seems clunky and not very sophisticated or fully developed, but basically works. Note ominous warnings about connecting/disconnecting rear cam while cam is powered on. Seems it shouldn’t be so sensitive to that sort of thing. Haven’t yet gotten hardwire connection that enables parking incident and motion detection features. Probably worth having that done professionally but haven’t gotten to that yet. Note I found googling that BMW computer settings may override recording with ignition off after certain period of time, but that might be able to be reprogrammed on BMW onboard computer. I’ll be asking about that, else it limits use of parking and motion detection features and value of professional installation. Take note of sound recording. It’s illegal in some states to record voices without consent, like Maryland, but you may not even realize you’re recording sound.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Using the Q800 with your vehicles builtin hotspot

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    It took me awhile to figure out how to get the Q800 my to connect to my car's built in Hotspot.  The only way I could do it was to follow this procedure... 1) Set the SSID and Password for my phone's built in Hotspot to the exact same SSID and Password for my car's (Buick Encore) Hotspot. 2) Go into setting on my Buick Encore and turn off the Wireless Hotspot. 3) Follow the procedures in the manual for "Connecting via hotspot" 4) Turn off your car (to turn the Q800 off) 5) Turn off the Hotspot on your phone 6) Turn on your car 7) Go to settings in your car and turn on the in car WIreless Hotspot 8) Within a minute or so if everything went correctly in the above steps you should hear "Connected to the Internet" from your Q800. Change to SSID and Password on your phone's Hotspot back to what you want it to be. Note: to manage the Q800 from your phone after this you will have to Connect via WiFi and not via Hotspot Also Note: If you have previously connected to Q800 via your phone's Hotspot before steps (1-8) above you need to connect via a new connection (not the existing one) and scroll down on that screen on your phone past the existing Q800 connection to the Q800 option listed below. You MUST select the option connecting for the first time.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Jeff, Also for reference here is our directions for connecting to a vehicle hotspot! May make the process slightly easier.

      1) Write Down your phone's SSID and Password for Hotspot. Ensure Hotspot on your smartphone has been turned OFF.
      2) Open the Thinkware Cloud App and press the "Not Connected" Bar
      3) Select Connect with another Device, then select your Dash Cam model.
      4) Select Connect via Hotspot
      5) Select Yes, to register the Hotspot.
      6) First activate the Dash Cams WiFi and connect to the Thinkware Network.
      7) Press Next, and enter your phone's hotspots SSID and Password.
      8) Select, Next. The Dash Cam will now disconnect from WiFi and begin looking for a Hotspot.
      9) Now Turn on your Phone’s Hotspot and DO NOT LEAVE the Hotspot Setting Screen.
      10) Once you hear the Dash Cam say "Connected to the Internet" you can then open the Thinkware Cloud App.
      11) Open the Connection Settings option.
      12) Select hotspot settings, and select the + Symbol in the top right.
      13) Input your cars hotspot's SSID and Password.
      14) After the Input has been completed, tap the added Network to connect.
      15) The Dash Cam will disconnect from the Phone's Hotspot and begin searching for the Cars Hotspot.
      16) Turn off your smartphone's Hotspot.
      17) Once you hear "Connected to the Internet" the Dash Cam has been connected to the Cars Hotspot. Thinkware_CA

  • Rating 4 out of 5 stars with 1 review

    Good unit, voice is intrucive

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I like the unit. Once installed behind the mirror it's invisible for the driver. That's a plus. It doesn't have a video screen which can be viewed as either a negative or positive. Since I don't plan to watch the video while driving it's not an issue. You have to use your phone to view any video or pull out the SD card. Negative: the voice commands/notices come to often and become annoying. I turned off the volume to the voice so it's no longer an issue.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Isn’t bad

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve had the camera for about a year front and back camera and only thing I can really complain about is on 80 degrees days + the camera will shut down after a couple hours on motion parking mode from over heating witch I do hate badly and won’t start back up into you come and restart the car also in parking mode at night cars the come by at 25 mph + it’s hard to see the license plate numbers and the sensitive impact on parking mode is set to the highest and if some one barly backs into or what ever it does not pickup I also installed the cpl filter on the lens for a better video overall it’s not a bad camera but definitely some things I’d change

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Ricky, The Q800PRO Dash Cam should definitely not be overheating while in Parking Mode. Please reach out to our team at support@thinkware.com or 1-844-865-9273 so we can resolve this issue for you. Thinkware_CA

  • Rating 5 out of 5 stars with 1 review

    Excellent Value

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I've now bought two of these cameras, one for the wife's car, and one for mine. She's had hers for over 6 months now, and not a single issue. I've purchased half a dozen Thinkware cameras of varying models over the past few years for myself, family, or friends. Not a single issue yet. This particular model is obviously not as good as a 4K camera, but for a good name brand, and half the price of some 4K cameras when it goes on sale, I'll take it. So many folks love the no-name 4K cameras scattered over other retailers for less money, but I'll put my trust in a good name brand every time. Thinkware has not let me down yet. I'll convert to Thinkware 4K cameras later when its more mainstream and on sale, but this one should last me years.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    MUST HAVE

    |
    Posted .

    So I actually brought the Thinkware F800 got it installed and everything, the next day is wasn't working. Took it back to Best Buy, found out I had a defective unit. The only one that had was the Q800 Pro, I love it much better than the F800. The Q800 Pro has 2k video what's not to love.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Excellent Dash Cam

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    So far so good. I like this dash cam, only drawback is how long it takes to get personal hotspot going on my phone but after that connects pretty quickly to it. Was skeptical because of the low rated reviews but so far no complaints.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    ICU

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Great product...quality is quite good and I like the levels of personalization available. I specifically bought this for the motion sensing and park functions to detect anything while the car is parked and unoccupied.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    good but hard to try out

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    My complaint on this is that the mount must be stuck to the windshield before you can really try it out. Not wanting to do that, I tried propping it up on the dash. Video quality is very good and clear. Despite having the option on, I was never able to get the lane departure signal to make a sound. That was one reason for buying this model.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, Please reach out to our Support Team as we would be happy to help you get those ADAS Alerts working. Email: support@thinkware.com Thinkware_CA

  • Rating 4 out of 5 stars with 1 review

    Nice

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Very Nice purchased for this product. Value for money

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    STEALTH!

    |
    Posted .
    Owned for 9 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I am quite happy with this dash cam. It’s stealth and recording are SHARP. The only downside is that it is quite the chatterbox; it will alert as soon as the vehicle is on so everyone who is around you will know you have a recording device, not my cup of tea. Also, the app is a bit temperamental.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, We are glad to hear that you are enjoying the image quality of Q800PRO Dash Cam. The device's sounds can be muted in the System Settings if preferred. If you require any assistance with navigating the Thinkware Cloud Application our team would be happy to help. Feel free to contact us at support@thinkware.com or 1-844-865-9273. Kind Regards, Thinkware Customer Support Thinkware_CA

  • Rating 4 out of 5 stars with 1 review

    Good buy

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Does what it says it does. Good buy. Easy install and easy to use.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great device

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good quality and easy operation. Install is easy with cigarette charger or hardware kit. Update via WiFi connection to smartphone. SD card included too!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Seems good so far

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    disappointed that it doesn't have a screen that let's me see what it sees.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent product

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was looking for a dash cam with a motion sensor and came across the Thinkware q800, it’s everything I was looking for and more. Very sleek and hardly noticeable on the windshield. I did have to hardwire the cam for the motion sensor but it came with the hard wire so I was set to go. Watched the video online and it was done. Would definitely recommend it especially when it goes on sale.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Thinkware dashcam

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought this to take on my road trip. Use the Sd card that comes with it. Sandisk memory cards are not compatible with this dash cam. Highly recommend this product.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend