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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the 55" Class 4K Ultra HD TV's excellent picture quality, affordable price, and easy setup. Many appreciate the built-in Chromecast feature, while others find the sound quality to be solid. However, some customers express concerns about the remote control lacking numbers, the TV's durability, and its limited refresh rate of 60Hz.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,365 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV for the Grandkids that would fit above the fire place. It needed to be at least 50" and no deeper than 7". This TV fit the bill wilth a value added price. I can also cast movies and pictures with my cell phone. The clarity is very good. Good buy for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Chromecast

    Rated 5 out of 5 stars

    This TV is AWESOME! Great price too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! When buying it, I just knew we wanted a 4K HD TV, but knew nothing of the Google Chromecast build in, or what it was. After having the TV and messing around with the Chromecast, I am extremely happy with the features and all the apps that support it! I can stream from Netflix, my personal computer(s), Pandora, and many many other apps. This TV is exceptional for the price, I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Both, Good TV and Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55" Toshiba 4K Ultra HD TV with Chrome Cast buit in for less than $500.00, I could not passed it on. Good cuality picture, big screen, two 12 watt speakers with sowrround sound make it a more than just a good tv. I am very satisfied with it and I will recommend this tv to those who want good cuality for less money. I love my new Toshiba TV. Chano63

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Annoying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing on this TV however you have to use 2 remotes. When you turn it on it goes to a blue screen that talks about google cast. To get to the satellite receiver you have to hit input and choose satellite. I tried to find a way around that. I ended up calling Toshiba to see if they could help me and I was told that I will always have to hit the input and there was no way around it. Just a real pain when you have to find 2 remotes somewhere in your bed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but wish it had a different remote. Best tv I've ever had at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my bedroom. The size is great and picture quality is pretty good. I've had some issues with Chromecast connecting properly.

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast

    Rated 5 out of 5 stars

    Great low cost 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a TV for our conference room at the office. The 1080p model was discontinued. This was only a bit more. We wanted the built in Chromecast. So far do good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55 ' toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is nice ! Clean and reasonable price! Toshiba is always going to be legit!

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality

    Rated 5 out of 5 stars

    Awesome tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv so far. No complaints. Easy setup, beautiful picture and the chrome cast works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a 50+ inch TV for quite some time. Found this 55" Toshiba on sale and bought it right then and there. Compared to other brands at other stores this was the best deal out there.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brand can't be trusted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv died in November of last year when Toshiba sent an OTA update that bricked a lot of tvs. Toshiba refuses to help, I guess assuming we're all dumb enough to go buy another Toshiba. Class action to follow, no doubt. When it worked it was stunning. But I have a Vizo from 7 years ago that still works fine and my ex has a Vizio plasma I bought her 15 years ago that still works fine. My 3 year old Toshiba is dead because Toshiba sells temporary tvs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture is pixelating and ghosting after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew not to expect much from a budget set, but my last few experiences with Toshiba brand TVs has been overwhelmingly positive. This time, the set itself is having issues after only two months. The picture will randomly pixelate and tear/ghost images, while watching DVDs and while playing video games. It self-corrects after a few seconds, but the issue goes from not happening for hours at a time to making programs unwatchable and games unplayable for long periods of time. This is most prevalent in the middle of the screen, but often pixelates out to the entire picture.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am not satisfied with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with this TV. This is the second TV and we are having trouble with the second one so I'm hoping that we're not going to have to turn it back in as well I'm waiting to see so my rating is at 2 at this point.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hello, we definitely do apologize for issues you've experienced with your TV sets and can certainly understand the frustration of having a non functional set. Remember that if you contact us at 1-855-527-2411, one of our representatives will be more than happy to assist you with this situation. Regards, Daniel T. - Toshiba Support

  • Rated 1 out of 5 stars

    Worst Return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to return this TV because its not a true smart TV also the size didn't work for me. I went to one of the nearest bestbuy store from my home to return this TV on 1/29/2017 but they didn't accept it although under my order status it said I could return it by 02/03 (see attachment). I wanted to get another TV from the bestbuy but this experience has disappointed me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV delivered damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this television along with 3 other televisions from Best Buy. This television was delivered with a gash in the side of the boxnand the television screen is totaled. Best Buy is refusing to replace the television that they delivered damaged. I was unable to open the television and find out it was damaged until after the 30 days due to a medical emergency. I spoke to the managers I gave them proof of all of this and they still refuse to give me a new TV. I'm very disappointed in Best Buy I have been shopping at that store for over 15 years and I do spend a ton of money there. Its unfortunate I'm going to have to shop somewhere else. If you do order something from them make sure they take it out of the box and turn it on before they leave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality, Price

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV well over a month.. this is a replacement for a 10 year old 40" toshiba which still works well.. The Chromecast works fine but Apple TV works and responds much better.. The picture quality of the 4 K as long as your sitting within 7 to 8 feet of it is great. Signal here where i live in the hills is not good but even streaming in standard mode using netlfix the picture is light years head of my older tv. The quality looks more like its broadcasting live instead of the standard motion picture mode we have gotten very used to seeing up till now.. This TV is a really a great buy over what is being charged by more reputable brands where you mostly pay for the name.. Just one note.. The TV has a red light on when its off..When the tv is on the light goes off. I have had an occasional blinking read light while the tv is on but the picture is fine .Was told by Toshiba that if the light is blinking and there is no problem with the picture then the TV is updating.. Ive had this happen a few times in the last month and the light does go off but only once the TV is restarted. There is no way to know if the update is compete as it doesn't tell you ..Maybe this will be fixed in a future update..

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great device for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV doesn't have all the bells and whistles like some of the more expensive models. However, the picture is fantastic and my family has really enjoyed it. For those who are considering buying this product though, it has the Google Chrome which basically allows you to watch certain movie channels through your cell phone or tablet on the TV. If you've not used this function first, would recommend having someone in sales demonstrate how this function works before making your purchase. For my family this presented no problem and we've found the operation simple. The only other concern that might be an inconvenience for some is the remote. Toshiba did not include numbers which can be a pain if you are moving from one channel to another. I would not let this be a major factor since it is easy to buy a programmable remote that would work just as well and control multiple devices. But overall this is a good TV. Would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product that replaces a 60" LG that gave out after 15 months :( - extended warranty though best buy = no. There is no composite input for an older Bose Lifestyle Entertainment system. Built in Chromecast is a plus; my only current short coming for the device is the remote control - it is not really a full remote with direct channel input and the android app was not available for my Motorola android device - planning on trying an Apple device for that iOs download - purchased at a very good price - the manufacturer is under license from the Toshiba corporation. I did purchase the BestBuy Geek Squad extended coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very good for the price I paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect for a 4k 55" for under $400, but I am very happy so far after about a month. The only minor complaint is I wish the remote had numbers for direct channel entry, instead of having to scroll through them all. The picture is very good, as is the color. I have an AV receiver, so I can't really comment about the sound from the built in speakers. The menus were fairly easy to navigate. For the price, i think it was an excellent buy, as most 1080 TV's were more for the same size, or even smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has great picture and quality for a mid range 4k tv. built in chromecast works seemlessly with all of my connected devices. plenty of input hdmi/usb ports on back. downside is that it only has one button on side (power/input) which is a pain sometimes when tying to turn off but changes input instead, and would be nice if it had designated volume buttons for when can't find remote.

    I would recommend this to a friend
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