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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 650 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 650 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for budget. Have no issues so far and doesn’t drop internet speed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY poor range, lies from customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for my parents who are understandably concerned about being exposed to constant 5G radiation 24/7. This router has the ability to turn off wifi on a schedule, while still being able to run hardwired devices (unlike their old Eero router.) That feature works perfectly. Unfortunately, that's where the good news ends... Sitting about 8 feet away from the router I was able to get almost 700 MBPS on my iPhone. But move 30 feet down the hall, or go upstairs and it dropped to under 40. Their Roku was constantly disconnecting, and my mother was unable to do her grocery ordering anywhere but in the same room as the router. I contacted tech support, and thus began a two-week exercise in futility. They had me change settings, create two different networks, send them multiple screenshots of speed tests, and gave me completely false information. In the end, they finally just admitted their product isn't very good for anything other than a small unenclosed space, and told me to buy more equipment! Exact text from tech support email: "The performance of 2.4G is inherently not as good as 5G. It is also subject to interference from more factors, and one cannot expect its performance to be good after going through floor. The wall penetration performance of 5G is relatively poor, and there will be more noticeable attenuation. These are all normal phenomena. For the coverage range, the RF power of this device is already close to the maximum allowed by policy. I recommend that you can: 1.Add a repeater (RE) to extend the coverage range. 2.Use an old router as a wireless repeater (WDS)" I promptly returned this piece of junk back to the store, and after plugging my parents' old Eero router back in, I am able to get 244 MBPS in the same exact spot where I was getting 31 with this one (see attached photos). Sadly, the only router I have found which appears to have both decent range AND the ability to run hardwired devices without wifi is the ASUS Zen which costs more than twice as much as this one. My parents are on a fixed income, so unfortunately they are stuck with the Eero and radiation. Bottom line: don't buy stuff from a company that lies to you like TP-Link.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      Depending on the layout of your home and the location of your existing Internet service connection point, a Mesh Wi-Fi solution may be recommended for seamless, whole-home Wi-Fi coverage. Our TP-Link Deco Mesh Wi-Fi Systems are a fantastic solution in homes where Wi-Fi coverage, speed, and connectivity throughout are needed.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Cheap and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting my router from my isp I purchased this tp-link product and I am very satisfied. This device was easy to set up and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reach the stars!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would buy it again if needed! I recommend this router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup router to 12 inch iPad.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remold Sabino was very patient with my router problem. He had me try several tests to find out which one worked. He then walked me through set up account and password. He then assured it was working. We Chatted a little bit about the weather here and there. Then he was quickly off to help the next person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased router! It definitely shows a difference in the range and power of my internet plan compared to the company router given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TP Link Routers are the Best routers on the market. they function like old school routers and don't add in extras that annoy you for more money. They also have the feature of saving the settings on their routers to a flash drive(on most models). I have never had to worry about them breaking down, or in the case of some other brands refusing to connect more than 2-3 computers for whatever issue. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly!! No lag!! It is perfect for our family of 5!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. Easy to setup. Don’t know what else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like it should!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well, and was easy to to install. Good price and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi6 router or access point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it can serve as router and access point. Used the mobile app to set up and was very easy. Could also use a web browser. Speed w Wi-Fi 6 was a nice upgrade from what we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and greatly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item and easy settings good price for speed band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP-Link-Archer AX20 Dual Band

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a couple of weeks ago because I hooked up Arlo Camera outside and I need 2.4 not 5. This does the trick, I only use it for my cameras outside. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $60 when it was on sale and it is the best $60 I’ve ever spent. The wifi never reaches my room so my tv is constantly buffering or not working. I was skeptical about this because it’s a lower model but it has been amazing. My tv loads instantly and runs smoothly without interruption. I highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Slim and increased our reliability and speed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who! we knew we where having a issue but our new router surpassed our expectations. Had a little trouble setting up the technical settings. But didn't have to call the kids to help. I am seem to be the type that just hast to figure it out before I call in for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic dependable router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high end gaming router but a solid dependable router. Coverage great for an apartment or small house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. Stable connections with high speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and helps with my programming and networking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP-Link Archer AX1800 WiFi 6 Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice router for the money. Bought 2 for the large space I am covering and works gre4at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded House Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to my home WiFi. No signal issues though walls. Not a large house but no issues with WiFi. Set up was easy.

    I would recommend this to a friend
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