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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, my installation was complete in record time, and they cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. No unnecessary holes in my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted 65" tv above mantle on our brick fireplace. Excellent service. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job they put up the tv perfectly and were very nice

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came in and did a very professional job on mounting the TV. They cleaned up everything afterwards as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed and assistance in setting up existing system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go for your big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always connected my new TV's but decided to let Best Buy do it this time and i am so glad i did. They delivered, unboxed, mounted, and connected the television, Receiver, DirecTV and Blu Ray and then showed me how to use everything. I would highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They arrived on time . Only problem was they were unsure how to hook up my stereo amp and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did a great job mounting our TV. They were courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys installing the mount and tv. I would highly recommend best buy to a lot of people.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so surprised with the great service experience and knowledge the Geek folks who came to our home had. It truly was a bargain--- we got a quote from another company and it was 10 times as much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work diligently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. They were polite and professional. They also installed my TV faster than I thought they would've.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount tv bracket I ordered was perfect! My tv is mounted on bracket safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was broken when it came out of the box. Geek Squad called me and came out same day with a new TV. Very impressed with the service. Met four different techs - they were all friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Give it a try! Sure you will be happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very reasonable to purchase! Give it a try. Sure you will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable installer with a great personality and a professional

    I would recommend this to a friend
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