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Customer Ratings & Reviews

VIZIO - 55" Class - LED - P-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 360 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Great display, poor software

    Posted
    Gerbil
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The Vizio P55-F1 matches a great display with poor user-facing software. __[ Display / Hardware ]__ As someone that tends to lean heavily towards a popular competitor known for their display quality, I was surprised by the quality of the display in this TV. While the settings of the default picture modes seemed rather lackluster, manual calibration using the wide array of available picture adjustment settings met with great results. The display provides great contrast, brightness, surprisingly dark black levels (aided by the full array local dimming zones), clarity, fast update frequency that allows smooth motion, wide viewing angle, and important inclusion of a low-latency gaming mode, which all combine into a first-rate visual experience among current generation LCD displays. Backed by a wide array of new video and display technologies, this unit represents a significant jump from older generation LCD displays. The complement of physical connection options is extensive, though I found the placement and orientation of the coaxial cable port to be somewhat problematic. It is important to be aware that like many mid-to-large size TVs, this unit is supported by legs that are located near the side edges (as opposed to a central pillar), and thus smaller TV stands and similar furniture may be unable to accommodate this TV. About 50” width would be the bare minimum to support the legs, which gives about 1” margin on both sides. __[ UI / UX / Software Design ]__ I found the user interface and general software design to be quite disappointing. The responsiveness to remote control input and UI updates in general feels sluggish. The vast majority of the space of the home screen is taken up by the marquee content carousel and content discovery panes which advertise both free and premium content available across the various streaming service apps (whether you use them or not). These seem designed purely for monetary kickbacks to Vizio, with no apparent means for customization or use-based personalization. Tucked away on a single row at the bottom are the available apps. It takes 19 directional movement clicks of the remote to arrive at an app I use frequently: Plex. While the remote control has six quick launch buttons for apps (which also happen to be the first six apps listed on the home screen), there seems to be no way to re-designate these buttons. Vizio had the opportunity to help alleviate navigational issues with their remote control mobile app, but instead of taking advantage of increased flexibility afforded by touch screen input powered by a highly programmable device, they opted to make the app merely mirror the functionality of the physical remote control--a major disappointment. On the subject of the remote, not only does it feel cheaply made, but the buttons have the same color as the rest of the remote, are labeled using a font that is thin and hard to see, and have no back-lighting option. The Alexa/Google Home integration may seem like a nifty addition, but seems almost completely useless (though I only tested the Google Home integration). I wasn’t able to launch most apps (only an extremely small subset of available apps are supported), switch inputs, or change over-the-air (OTA) channels using voice input commands. Instead, most voice commands I tried were interpreted as YouTube searches. While inclusion of an OTA tuner is an improvement over other modern Vizio models, this seems to have been hastily tacked on as an afterthought, with absolutely minimal effort dispensed in its implementation. This TV doesn’t even appear to have a visible channel list that can be navigated through. OTA broadcasts include programming guide (EPG) data (which doesn’t require an Internet connection to receive) which includes information such as program/episode descriptions, program line-up and time-slot scheduling. While many TVs are able to display this extensive data, the only EPG data this TV seems to display is the description of the current program/episode of the currently tuned channel, when you press the ‘info’ button twice. __[ Conclusion ]__ This TV is a prime example of why you should be skeptical of smart TVs. You are paying a premium for inclusion of features available in external media streaming units and tuners, but are rolling the dice on feature implementation and software quality which are permanently married to the display hardware. Most casual users will likely find most of the smart TV features of this unit adequate, if a bit clunky. Power users might instead consider going with a ‘dumb’ display paired with their media streaming device(s) of choice. ‘Smart’ features aside, this TV boasts great display hardware that provides a top-tier visual experience that any viewer can appreciate and enjoy.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Thanks for taking the time to review our product. We appreciate the thoughtful critique of our product. We are consistently updating these displays with UI improvements based on feedback like yours. VIZIO

  • Rating: 3 out of 5 stars

    Superb Picture

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off, this TV looks fantastic right out of the box with little adjustment needed. For me this was an exchange from a TCL 6 series, which I was not satisfied with. Dolby Vision and HDR Content looks impeccable, motion handling was very good for sports, and I actually was quite pleased with the aesthetics of this TV. For the first couple of weeks I could not be happier with my purchase, but I did end up returning this set after I began having an issue with horizontal white lines flashing across the screen, more on that below. Despite having a fantastic picture, I was less than thrilled with the Vizio Smartcast experience. It was not fluid by any means, and I was a bit disappointed that the app selection is limited to only what is installed on the tv. Granted all of this can be remedied with a streaming media player, but at the expense of the user. As a side note most of the media platers are not capable of streaming Dolby Vision as of now (except for fires stick 4k and Apple Tv 4k). Until I began experiencing an issue, I was overall extremely pleased with my purchase. 4K and HDR content looks great, and the Smartcast system was bearable, but it did have it's limitations. About 3 weeks after the purchase, I began noticing flashing horizontal lines that would appear, but only for an instant. They were at random times and I was unable to recreate them intentionally. It might do it 10 times in 2 minutes, or it might not do it for 4 hours. After noticing these it was impossible not to look for them, and eventually I was looking for flashing white lines more than enjoying the picture on the TV. After doing some reading, apparently this has been an issue with Vizio P series TV's for some time now, and although I have seen Vizio Support techs on the forums claiming the issue was fixed through a firmware update, I had it on a 2018 model with the latest firmware installed. After phoning Vizio Customer service, they acknowledged that it occasionally happens, but not that it was common. At this point the rep requested that I take a photo of the issue that was occuring. I explained that this occurred as quickly as a flash of lightning, and that it was erratic in it's timing. If I could have reproduced the issue and been waiting with a recording device I would have attempted this, but working all day then coming home to video the tv acting up did not jive well with me. Being an elite member, I still had time to return the TV before the deadline, so I did so and purchased a Sony X900F and I am pleased with it. I will admit that while I do enjoy the picture of my new set, I do not see a tremendous increase in picture quality from the Vizio. Personally for me, it was not worth taking the chance on getting another set, only to have issues occur after the return deadline. If my only chance at receiving support from Vizio was going to be trying to capture the issue on camera, then sending it to them to analyze, I preferred to try another manufacturer. Unfortunately that meant another bump up in price range as well... Overall I would still recommend this set based on the brilliant picture quality alone. As long as the set is working correctly and without any glitches I believe it would be quite difficult to find a better set for the money.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Ryan, thank you for your feedback it is appreciated. The SmartCast input does have limited applications installed and you cannot add extra apps to the input. We are continuously evaluating new applications for possible addition to this screen. In the meantime you can cast any of the thousands of Chromecast enabled applications to the TV from any mobile device on your network. VIZIO

  • Rating: 3 out of 5 stars

    Display Shows Disappointing Pixel Pattern

    Posted
    PixelGrinch

    I am coming from the M Series (M50-C1 - 2015) and was so happy with it that when came to upgrade, I decided to go for the more expensive and feature rich P Series (P55-F1 2018). I use this Vizio primarily with my laptop for work, to play games and watch movies. The P-Series shows a bad pixel pattern, which is pretty annoying. I didn't expect this behavior upgrading to a better series. The M series did not have this issue at all, it showed perfectly smooth colors, not the P series, I am afraid (Photos attached for comparison). For movies this is really not noticeable, but working on the desktop, it is! I am wondering if this is a defect or if anybody else is observing this behavior. I am using this Vizio with my MSI (GS63 STEALTH-010) Laptop I purchased from BestBuy a couple months ago. I tried all HDMI Ports with several different computer, the behavior is the same.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello PixelGrinch, please contact our customer service at 877-878-4946 for assistance with your issue. VIZIO

  • Rating: 3 out of 5 stars

    Amazing picture, but terribly glitchy

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this TV as an open box special. I got a 55” P series for $680. I hung the tv up and was blown away by the picture. Shortly after my happy feeling went away when the tv would turn on and off at its own will. I moved HDMI inputs, and thought I had it fixed. Since buying the tv about two weeks ago it has done this at least 20 times. I run expensive Audioqiest cables and have experienced lots of issues with cheap and expensive cables. I just bought an Xbox one S and was trying to play battlefield 5 and the tv kept giving me issues. I ended up just shutting the tv off and going up to bed tonight 12/15/18 because I am so annoyed . I am doing research now and considering returning the tv and purchasing another tv. Maybe this is why the original owner returned this tv in the first place. Once again, the picture is top- notch but if the tv is going to shut off on me during a video game or more important for me, a live sporting even I can’t live with that. I am perplexed as to how VIZIO has allowed this glitch to continue. I have a friend with a 65 inch vizio P series and he told me that he deals with these issues regularly too.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Anthony, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 3 out of 5 stars

    Picture is good

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The quality of this tv is phenomenal, but is it worth the price? It depends on several different factors. If you are using a console to project your shows then yes. If you are using the software built inside the tv? NOT A CHANCE. This is the worst software I’ve ever used in my life. Slow, disconnects every 5 minutes, and sitting on the phone talking to the tech support will be what you do for entertainment if you are not using a console or connected through Ethernet. WiFi on this tv isn’t worth it. I can’t watch HUlu, I’ve even canceled my subscription because I can’t watch it on this. Every 10 minutes it tells me that I can’t use that application, and on top of it you can’t download any other applications. also my tv is constantly factory resetting itself. My WiFi works great in my house, my iPad never disconnects, it’s the tv. My tv is in the same room as my router and getting a 5 bar connection, yet it’s disconnecting so often. I was really hoping I’d get something better for the $800 price. Never buying Vizio again.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Ashley, please contact our customer support again at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 3 out of 5 stars

    Great If You Dont Use With Xbox One X & HDR

    Posted
    rice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture quality is really nice on this model. Colors are rich and blacks are deep. Has numerous input options. The reduce motion blur and reduce judder settings work well. Smartcast is functional but, you are better off using something else. It’s clunky and slow. WatchFree was recently added as an input option. Haven’t really used it but, can’t complain about access to free content. If you plan on using this with a Xbox One X and using HDR, find a different TV. When it works HDR with XBox One X is great but, it will randomly cut out and screen will go black. Sometimes it’ll come back on in 30 sec but, sometimes you have to reboot or pull the HDMI cable. There is currently no fix for this. If you search you will see this is a common problem with Vizio TVs. Hopefully there will be a firmware fix someday.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello rice, please contact our customer service at 877-878-4946 for assistance with your issue. VIZIO

  • Rating: 3 out of 5 stars

    Great, easy to use, mult functionality but...

    Posted
    MillenniumMady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I was able to get this model here because my two year old P-series vizio died; led panel went out and this was what it was replaced with. Thanks to my warranty I was able to get an updated version. Hopefully this LED panel doesn't go out on this one. I use it everyday and for many hours which is probably why my old one decided to get 'ink blobs'. For an LED display its fantasic. Its not as great as other 4k/oled displays but if you want great quality picture thats not completely breaking the bank this is it. Any device can be used to watch it and it comes with Pluto TV automatically so if you are thinking of cutting the cable out of your package this is the one for you. Its also one of the only 4k if not thee only display that still offers component input, since tvs are apparently going back to composite for some reason.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello MillenniumMady, thank you for your feedback it is appreciated. VIZIO

  • Rating: 3 out of 5 stars

    Not like my old Vizio- had to return.

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My purchase of a Vizio 55" P-Series TV was a stressful affair. I was expecting a lot more. After trying all kinds of picture settings including internet suggested settings for several days, I realized I would never be happy with the set. I considered having it professionally picture calibrated but decided not to risk the $250. My particular set was one of those that always made peoples faces orange or pink no matter how it was adjusted. I also noticed weaker (480i and even 720p) over the air TV stations really suffered in picture quality. Everything else worked well, but it is the picture that counts first. So I returned it and picked out a 55" Sony X900F that rocks. It cost a lot more but has a really great picture.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello John, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rating: 3 out of 5 stars

    Great Picture with some odd issues

    Posted
    JairUhMii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    While the picture is nice, I've noticed that there is a weird flickering of images at times, and have had the tv completely shut off and turn back on. I've also seen a weird pixelation issue, though appears randomly and for a short time then the tv turns off and back on again with it gone. So, I have been unable to take a screen capture. Tried different HDMI ports and happens on each of them. When the TV works, it does have a great picture, HDR and the local array lighting really make a different. Possibly a faulty unit, though either way this is most likely going to be returned due to the random issues I've experienced.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello JairUhMii, Thank you for the feedback. Please contact our customer service at 877-878-4946 so that we can assist you with adjusting your picture settings. VIZIO

  • Rating: 3 out of 5 stars

    Hmm

    Posted
    Nothanks
    • My Best Buy® MemberMember

    The TV as a screen is superb. The smart part of the tv is a joke. My remote does not work. So i cant even use the tv. You can skip the intro screens with out a remote. I have had to use 2 phones to get the setup going. Why do they not make just tvs? Who really wants a built in chromecast or roku? Just knock $30 off the tv and let us decide which to use. And who had the bright idea to not have physical navigation buttons on the tv? 2 hours after turning o and all i can do is watch the demo loop. Great screen questionable decisioms on the smart aspects.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Nothanks, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 3 out of 5 stars

    Good aside from some banding and DSE

    Posted
    Crash
    • My Best Buy® MemberMember

    I bought the TV but noticed some mild banding and dirty screen effect when playing God of War. It was pretty much only visible when panning the camera across the sky but it was still there. I returned it and got another one but the new one is pretty much the same. If I try not to look at it I usually don't see it but it's still kinda disappointing. Everything else is great though.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Crash, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 3 out of 5 stars

    Not worth price

    Posted
    Swaggle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This tv isn’t anything special. Of course everyone is different! Even changing the settings it was either way too vibrant or way too faded. I just don’t dig it personally. Especially since there was a curved tv bigger for only $100 bucks more on sale like a few days after we got this one. Lame!

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hi Swaggle. Picture Quality can change based on the environment where the TV is located. If you would like some help optimizing your picture settings feel free to contact our customer support team at 877-878-4946 and we would be happy to assist! VIZIO

  • Rating: 3 out of 5 stars

    Tv could be better

    Posted
    Mean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am on the verge of returning this tv. Every so often the screen begins to scramble for a few seconds and then it stops. My HDMI 1 port reads no signal sometimes. I'm going to make a call to best buy tomorrow.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Mean, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 3 out of 5 stars

    Good TV. Lasted one month...

    Posted
    tidol
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The TV stopped working after one month of use. We barely used the TV since it was in the room. The picture quality is good at least but went back to a Samsung, luckily I was able to exchange it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice 4k set for a budget

    Posted
    Barlow
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall I'm fairly happy with this television. The viewing angle isn't very good, but from straight on, PS4 Pro games look absolutely stunning in 4K. 1080p videos look a bit muddled, but I may still need to adjust some settings.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Barlow, thank you we appreciate your feedback. If you need any assistance with adjusting your setting please give us a call at 877-878-4946 so we can help. VIZIO

  • Rating: 3 out of 5 stars

    Picture good but

    Posted
    CrepeCrisis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture would freeze when trying to switch inputs. Sound would keep going, but you just had to wait 30-60 seconds for the tv to power itself off and back on before you could do anything. Ended up returning it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good picture; terrible sound quality

    Posted
    Jeffrey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good picture. Now I know why you don't turn the sound up at the showroom. Had to purchase a sound bar for 700 to make it right. Pain to take back so I just purchased new sound.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Jeffrey, thank you for your feedback it is appreciated. VIZIO

  • Rating: 3 out of 5 stars

    It is okay

    Posted
    Akareview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Quality of images is good. However if you want halfway decent audio you have to buy an external speaker or sound bar.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Akareview, you may want to adjust the volume leveling or surround sound audio settings to see if you prefer the audio with those settings turned off. VIZIO

  • Rating: 3 out of 5 stars

    Doesn't seem compatible with my Sling programing

    Posted
    Forefun
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My internet is not giving me the premium picture and just not understanding how to use it to my advantage

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Forefun, thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rating: 3 out of 5 stars

    Not as Samsung

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good Tv, however the Samsung has better quality. Unable to download Apps. Can only use preinstalled

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Manny, we are continually evaluating more applications for addition to the SmartCast input however, if there is an application that you do not see on this input the television is cast capable. This television can cast any of the thousands of Chromecast enabled applications from any mobile device that is on your network. VIZIO