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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially planned on buying the seagate 5TB but it was no longer being offered so I ended up buying the WD 4TB, I really wanted that extra TB of space but I will tell you, 4 TB's is a huge amount of space. I have a bit over 1100 pics (jpg/raw) and I haven't even touched the space on this little drive....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an external drive that would work with a Mac and this one fits the bill. Slim and easy to install, it allows for much needed storage for photographs. Good price on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent device for removable back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to back up a 4TB raid array I have. I bought a 4TB passport a year ago to hold full computer backups of all computers in the house. Why buy this to back up redundant disks? I back up to these 2 Passports each week, then disconnect them and place them in my Go bag. In case of fire, I grab the bag and go. I've got everything ready to restore to new equipment if needed. The Passport is very simple, is added to Windows as a mapped drive and any back up program can copy files as can drag and drop. Works like a charm and data tests good each quarter thus far - no bad backups. Just what I need them for. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    4TB fast secure easy to carry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to store your working stuff and carry it with you to any PC it can be reformatted to work in a Mac too. Love the idea this one stores my audio-books!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Compact and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable drive to back up my family photos and videos. My library has grown over the years, and the need was there for a larger capacity drive that is portable and can easily be stored in a safe spot. I own 2 other WD drives and was happy with their performance. This time I decided on a smaller footprint with portability and found this 4TB drive. It connects for fast transfer rate via USB 3.0. It comes in several colors; I chose the black model since that was the one in stock. To protect the drive when not in use, I bought the hard shell case. It fits the drive nicely and has room for the cable and additional thumbdrives if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worx excellently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a wd user their products work and last this product is no different it works it lasts and it does what it's supposed to do I have the one terabyte as well that I got first and when it came out with a 4 terabyte I couldn't wait to get it a small compact slightly larger than average Android cell phone of course a little thicker but in diameter just slightly bigger than an Android phone but it works great the only power source it needs of the USB drive hookup that I has that's convenient meeting I can hook it up to my car radio and play a thousands of songs as a jukebox or you can hook it up to your laptop on the go it's a great storage device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price per GB for this was a major driving factor. I'm using this with my new XBox because I'm expecting the built-in 1TB to go fast. Easy to setup and install games and apps to.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 4 out of 5 stars

    Plenty of "On the Go Storage"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact enough to fit in you backpack, book bag or even a purse. plenty of storage on hand for my school files and as a place to store my music, some video and movies. After reformat it work no problem with my book book pro. also works with USB 2.0 so even my old mac book read it no problem. For some basic storage i think it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for my photo collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD - My Passport 4TB External USB 3.0 Portable Hard Drive and couldn't be happier. Photography is my hobby and I needed an external hard drive to store my photos for backup. I've lost photos with a computer crash in the past and don't ever want to lose photos again. I use OS so I had to reformat the hard drive but that was easy to do with the instructions provided. I would recommend this device to any one looking for a large capacity external hard drive. It's fast when looking for photos and compact. The price is right was looking at a smaller size but for $20 more and decided to purchase the 4TB, I'll have more than enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Nice compact device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed device with this capacity that was compact and easy to use. Found it when got this device. Would recommend getting this device. Just plug it in and use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for Any Size Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 4 TB External HH has the perfect size for all the backups you can imagine. The USB 3.0 characteristic allows the high speed data transfer needed for almost any backup application.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WD My Passport 4TB because I was looking to add more storage on my PS4 .It was a great price for a 4TB ,easy to connect and set up more than happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is small and does not need external AC power so you can bring it anywhere. 4TB should be enough for most use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to view media on my PS4 like movies and VR. The PS4 can only read exFat drives and this was very easy to partition. There is so much space on this drive that I can use the other NTFS partition for my PC file backups. Overall satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Easy for what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using it for very long but thus far, this external HD has worked great. I am using to hook up to an Xbox One X for extra game storage space. As soon as I hooked it up to the Xbox, the Xbox recognized it, did a quick format and I was off and running. I would however recommend the 2yr geek squad plan in case you ran into any issues. As I say, I have had none with this and expect to have none but I have been dealing with HD's for years and occasionally you might get one that goes bad well before you expect it to, just happens infrequently. I have had pretty good luck with Western Digital in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    USB 3.0 fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on this drive at 119.99 was excellent. The drive is about as thick as 2 boxes of cards together and not much bigger than a deck of cards. I use it to store videos, and to backup the harddrives for my new laptop, my wifes laptop, and the desktop. The 3 of those took about 700gb. Now I have all kinds of room remaining to store other things. I actually plan to keep two backups for each device every couple of months I will overwrite an older one, Just in case the newest and greatest virus should hit, I'll be prepared. The price of the drive and remembering to get a backup is cheaper than buying a copy of windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 External Hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect external hard drive for the Playstation 4. The best part is that, unlike most drives, this does not require a second power chord which plugs into an outlet. This drive operates simply by one USB chord plugged directly into your PS4. A must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to connect and I started using it immediately. Now I can get more games and not worry about not having enough space. Pretty good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent drive for saving family videos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only just started to transfer VHS family videos to this 4tb drive. I am realizing how much space I'm going to gain, getting rid of boxes of VHS tapes. I wish that I would have started this project sooner. I'll probably purchase a second one for a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great Xbox One Expansion Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable hard drive to store games for use on my Xbox One and later, my Xbox One S. I have not had any problems with this drive and have been enjoying an affordable way to expand my video game storage capacity. I have over 125 Xbox One and Xbox 360 games installed on the hard drive and have barely gotten close to filling half of the hard drive. I love the hard drive for its performance and I enjoy the fact that it resembles the original Xbox One console design.

    I would recommend this to a friend
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