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Customer Ratings & Reviews

Your price for this item is $65.99
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The comparable value price is $129.99

Customer reviews

Rating 4.8 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers praise the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive for its ample storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price, finding it ideal for various applications. The fast USB 3.0 transfer speeds are also frequently highlighted as a positive aspect. While some users noted the drive can get warm during extended use, this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 284 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Portable, Affordable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB storage in a portable and affordable price with USB 3 compatibility. Great option to store photos and videos and to carry easily because of its small size

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Tons of storage, reliable, and relatively compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for one of these higher capacity WD Ultra drives, the 4TB really makes the most sense. There are other options out there, but so far this one has been reliable, quiet, and is small enough to fit wherever I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    WD Passport Perfect Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital My Passport drive has up to 4 TB of capacity and doesn't require a external power supply. It's powered through the USB transfer cable. USB 3.0 interface copies at around 100 MB per second so it's fast enough for large files. The price is good. I recommend over flash drives. It's not as compact but makes up for it with massive capacity. It can hold 30X 128GB flash drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Tons of storage, reliable, and relatively compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage, reliable, and relatively compact. If you're looking at a high capacity portable external, this is a great choice with a solid warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast and inexpensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a large capacity and is fast. I transferred 2 Tera in about 9 hours. For the price and capacity it is hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage option small and portable and 4tb is a good amount of space if you need something portable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Sleek Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek, stylish external harddrive with tons of storage capacity at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    LARGEST COMPUTER I EVER HAD & PRETTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this so much I keep buying them for all my family when I show them this! Its a master computer in a small and beautiful case that i now nicknamed as "my life" haha. From school, to a collection of photos made up of the last 10 + years, social media and marketing graphic artwork created for my job AND 6 years worth of business management materials saved from 3 computers - the amount of storage sometimes makes me feel like it's magic. Even if you don't need to store a lot, this is something that makes me feel better about not losing information. It can be used for automatic backups for mac computers like time machine etc. and for has great cases and additional wire hookups that make this product easy to use and store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Use with my One X.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these connected to my Xbox One X and they are super responsive. Easy set up and can hold a great deal of games in its storage. Recommend for usage with xbox. Does not require a power source other than the 3.0 usb.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    use for back up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good back up device, but wish it didn't get hot over time, because I have it connected all the time to a router to share among all my network devices, so it gets hot over time. I have purchased 4 of these WD passports in the past 8 years and they all have heat issues. The first 2 passports I have still work, but now have read/write errors and windows 10 always want to scan these drives for errors.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for price, performance and capacity. Used strictly for professional Disc Jockey - handles a very large music library. Added plus is USB powered, so no power cable needed. Works flawlessly under pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Awesome space storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space for the price when compared to other similar sized units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Super Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is crazy small. It fits in my pocket, my camera bag, and my laptop bag. I take it everywhere - I don't even use USB fobs any more. It's super-fast, super portable, and holds tons of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install for non tech type person. plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive as plenty of room to store backups. Software and drive work perfectly. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Lots of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Did not have any issues with it getting hot or connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    What can I say but AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has opened my PS4 PRO to another gaming level .I already have 1TB With the sistem and with the external USB 4TB It brings it to 5 TB .Now we are taking about a real PS4 PRO ,I don’t have to erase games to download to play to make space to play no more .Now I have about 345 games all playable without having to erase to download to play I just go straight to library and search and play .Durable ,dependable that’s what is gamers need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big Space Low Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB of space I got this on sale for 55 Dollars and it has not let me down. I do photography and need lots of storage. This is a USB 3.0 device and very fast. i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Playback issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for storage and has good file transfer rate but when watching movies from the drive on my t.v. they keep having errors and shutting off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was exactly what I'm was looking for. It was fast and I loved the plug and play feature that some other hard drives don't have.

    I would recommend this to a friend
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