Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $584.99

Customer reviews

Rating 4.4 out of 5 stars with 553 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent convection cooking and ease of use of this over-the-range microwave. Many appreciate its quiet operation, attractive design, and the helpful sensor cooking feature. However, some users mention concerns about the sturdiness of the door and find the control panel somewhat challenging to navigate. The microwave's weight and the keypad's functionality are also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 122 reviews
  • Pros mentioned:
    Convection, Noise level

    Rated 5 out of 5 stars

    So Far, So Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, I am enjoying this convection microwave. This is my second convection microwave. This one is much quieter, and the exhaust works even better. I love that it sends me a notification to my Apple Watch that lets me know when the cycle is complete as I can’t hear the microwave from other rooms like the previous model. The interior is easier to clean, and I love the steam function. The steaming basket was an accessory that came with the microwave. My favorite thing to cook using the convection oven and microwave simultaneously are sweet potatoes. They turn out well carmelized and sugary sweet after an hour. My only peeve is to do multi step cooking is not as intuitive as my previous model which only required the same one button being pressed. However, the plus side to this new system is that I can add a third stage which I couldn’t do before.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the microwave that came with my house when it went bad. I opted for the convection microwave instead of a regular over the stove one because of the amount of power needed for small things compared to using my oven. This thing works great. A little on the hard side when first figuring out all the options. I do not have it connected to the wifi and probably never will. This microwave is great for steaming veggies with the enclosed steamer. Kids love how their brocolli turns out. Using the convection side of the oven does great for making garlic bread and toasting sandwiches. Overall, a good investment if you need to replace your microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Cinnamon rolls in microwave/convection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is enjoying this microwave and also the convenience of the convection. We made some cinnamon rolls on a plate that were perfect and we didn’t have to use the stove and just a plate that was simple to clean. I like that it does not have a handle, last microwave we had the door handle broke.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave ever I had before

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is perfect ! I do not need a oven because I cook the food with this Whirlpool-1,9 Cu. Ft. Convection Microwave You need to have !

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Ease of use

    Rated 4 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is easy to use. Wifi seemed silly but it actually is very useful. It is tricky to get set up. Use both the manual and online documentation. Online has more information. Features are great. Cooks food evenly and its auto sensing is pretty smart. Its deep. Read how it installs before you buy it. Its vent comes out the top and not the top front. If you have deep cabinets they will block it. I chose to modify my cabinet instead because the microwave is worth it. Buttons work fine. Read instructions. They work like a touch screen. Convection works but its a new realm and so practice is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Large OTR Microwave AND Convection Oven

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large OTR unit with nice control layout across the bottom of the glass. The coking options are not displayed until you hit a button, then all the cooking options light up. Another Big consideration for me was the high volume fan. With four settings so you can get just the right amount of air flow - It will move some air on #1! Using #3 (Medium Low) works fine for collecting steam from a pot without creating too much draft. It cooks great potatoes if you follow the instructions in the owners manual. Use the "Potato" button and it will sense and cook 1 to 4 potatoes. I have used the Convection feature to cook fish sticks and tater tots. As an oven, it takes several minutes to pre-heat. The tater tots came out crispy and well cooked. The fish sticks worked ok, need to adjust the cooking time. I give it 4 stars because it took some time to get comfortable with the two controls on the far right end: Start and Cancel. Start is an arrow with "+ 30 sec." as a caption. Cancel is an X with "Control lock" as a caption. One other thing to consider is door size. Since the door is full size, I have to move out of the way when opening the door. Many microwaves have the controls on the right side beyond the door making for a shorter door.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Ease of use, Size

    Rated 5 out of 5 stars

    Fantastic microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave offered everything I was looking for at a fabulous price. Its has a large inside with a shelf and its a convection, It also can be programmed from my phone. We installed it and it was simple. It does everything from reheat to cook to crisp and bake food. It is simple to operate. I cant say enough how much I love this microwave and the smart decision to purchase it. It was the helpful associate at best buy that showed it to us, it wasnt even one I was considering but so very happy we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Does more than we will ever use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave/convection OTR oven! It’s options light up so you don’t have to use the kitchen lights every time you use the microwave! The time can be set to go off totally as an energy saver function. No other microwave we found does that! It has pasta functions/options that really work! There is even a kids menu! All in all this is a fantastic microwave/convection oven that you can use with your smartphone to start the convection oven cooking! Don’t think we’ll ever use that function but it’s there if ever needed! It has easy cleanup interior that is great! It may not be stainless inside but I think that is why our last one was too hot-too much steel! Thank you Whirlpool! Our last one was also Whirlpool and we liked it then and like it just as much now! Thanks Best Buy for getting for us so soon!

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design, Noise level

    Rated 4 out of 5 stars

    Nice, quiet, over the range microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an older whirlpool over the stove microwave partly to get the functionality of convection and microwave all in one. Very sleek design, super quiet microwave operation. Convection function works well if a tad noisy when cooking at higher temperatures and the extra fan kicks on but cooks evenly and quickly. Highly recommend this oven!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Convection is a nice add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does normal microwave stuff just fine. The convection oven feature is very underrated- it really allows you to have all of the utility of a second oven without the expensive option to have a double range. It preheats very quickly too, which often has me preferring to use it over my range stove. There are a couple of quirks to be aware of: 1) the buttons a little hard to press/unresponsive if you don’t hit them in just the right spot. I’ve never had to even worry about this in a microwave before. 2) it’s sometimes annoying that many of the buttons are not illuminated until you press the button to do so. 3) the under counter light and light in the microwave are not led/bright white. They are very yellowish and dim compared to most new microwaves. I may try and swap out the bulbs for led based ones.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design, Ease of use

    Rated 4 out of 5 stars

    Modern and Sleek

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. Very contemporary and modern design. Easy to use and loaded with many advanced features. In addition to microwave cooking, this microwave is also a convection oven. Microwave is much quieter than my previous microwave. This microwave can be controlled by Whirlpool App and Alexa, however, I’m downgrading to 4 stars because Alexa will not recognize microwave. I’ve called Whirlpool support, they can’t resolve the issue. Whirlpool referred me to Amazon. Amazon said it was something that has to be resolved by Whirlpool. I am sure they will eventually get this resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design, Ease of use

    Rated 5 out of 5 stars

    It's a winner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love black stainless steel. The look is awesome. The settings are easy to use and sensors to know how to heat. It's a smart microwave and convection! I haven't used convection yet only had installed 2 weeks now. It is on bigger size but i'm ok with that..it comes out more than the last one i had..It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Convection
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Nice functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functions, the convention works good, I like the streaming accessories that came with it and I actually user them. The internal mounting nuts seem like they're attached in a very flimsy manner compared to the rest of the quality details of the unit. The door seems unnecessary wide, but you'll get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave and convection oven!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our 10 year old microwave went on the fritz, we started to look for a new microwave. We were particularly drawn to this microwave because of the convection oven feature. This microwave included a standard glass turn table, but they also included a vegetable steaming container, a round convection rack for when you use the convection oven, and a rectangular cooking rack which is deal for two-level cooking. The only thing the manual doesn't tell you is, when you use the convection oven, you need to let it warm up all the way before you put your food in to cook. Whirlpool had some issues with their mobile app when bought the microwave, but it seems a lot of the issues have been resolved. We have had this microwave for a month-and-a-half (6 weeks), we use it a lot, especially in the morning and it has been very good.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Noise level

    Rated 5 out of 5 stars

    Great performance and versatility!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! Convection oven increases versatility and prevents heating house up on a hot day ! Very accurate presets for potatoes and popcorn . Also quieter than others I have had . Would reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design

    Rated 5 out of 5 stars

    beautiful aesthetics and design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very excited to get this combination microwave and convection oven -- it is beautiful and works well and I have had good luck cooking both ways in this oven

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love my new over the stove microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other microwave took a crap after 10 years and after calling around we would have spent more money paying for someone to figure out what was wrong, have to order parts and then pay labor so we decided to just get a new one. This one had higher cfms than our last vent hood so that was a plus. I liked the fact that the display does not appear until you touch it and that there is not handle to open microwave sticking out. The microwave fit into the space seamlessly and my husband was able to use same mounting brackets, etc. with a bit of adjustment. This microwave is quieter than my 10 y.o. one and so far I really like it. We only use it to reheat items, not so much for cooking, but this came with a convection oven option. For the holidays I think this will be good to have with all of the dishes being prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Noise level

    Rated 4 out of 5 stars

    Awesome microwave.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convection works great. I wish connection to WiFi was also with 5 - not only 2.4. Runs real quiet. Nice looking appearance to.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Very sleek looking in our kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. We purchased this unit because of the combination convection cook features and the multi speed powerful exhaust fan and have been very pleased thus far. My only complaint is that I have not been able to connect the unit to WIFI ....I followed the instructions to the letter and keep getting an error message. (I am a very tech savvy person) Looks like a call to support is needed but they are only available 9-5pm weekdays when I am working

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design

    Rated 5 out of 5 stars

    Quiet and nice looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really updates our kitchen! Sharp and classy looking with plenty of power. The additional convection feature is very handy.

    I would recommend this to a friend