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Customer Ratings & Reviews

Your price for this item is $584.99

Customer reviews

Rating 4.4 out of 5 stars with 553 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent convection cooking and ease of use of this over-the-range microwave. Many appreciate its quiet operation, attractive design, and the helpful sensor cooking feature. However, some users mention concerns about the sturdiness of the door and find the control panel somewhat challenging to navigate. The microwave's weight and the keypad's functionality are also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 553 reviews
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Lots of options to explore!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new microwave to replace one that had worked well for us for 25 years. Needless to say we have been impressed with all the new options available and have thoroughly enjoyed exploring them. Using convection has been rewarding as we haven’t had to heat up the large oven. The soften chocolate was amazing. No more mic for 10 seconds, check and repeat.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Its perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Samsung which never worked right. This has worked perfectly. The Whirlpool has great even cooking. Samsung, 4 pieces if bacon two are raw and two burnt. This Whirlpool all 4 peices cook evenly. The convection oven is great and workes much better then an air fryer so long as you use the little rack. Price was a bit high. But it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Noise level, Size

    Rated 5 out of 5 stars

    Awesome microwave/convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave and convection oven. Very quiet, looks great, large interior, convection works great. Have made casseroles and pizzas, it comes out as if done in the regular oven. Only wish is that the manual could be more specific for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Really Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the Whirlpool suite to update our kitchen and we have not been disappointed! This unit is spacious and offers all of the bells and whistles!! Still have a few things to figure out on the user end, but super happy with its performance and appearance for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a fantastic microwave. Large interior and modern, stylish looking front. The only thing we've found that we don't like is that there is nothing on the buttons that says 'START' and there's nothing in the owner's manual that tells you which button is the 'Start' button. Once you figure it out, it's not a big deal though, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave/convection oven has a lot of useful features. The design looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has great features. It was easy to install and has a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Microwave. Easy to use and very quiet ! We have not had a change to use the Convection Oven yet but if it is anything like the Microwave I'm sure we will like it. Just a note, if you plan to install this item, it is very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the quality of this microwave. It's very quiet and simple to use. I only wish Whirlpool's black stainless was a little shinier--the finish is somewhere between black stainless and black matte.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convection oven works well. Really good quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Lots of cool features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a few weeks but I've noticed that it has some very cool features. I'm loving the melt and soften features. I had an awful time connecting this to the app but I finally got that done today. I am looking forward to using the convection feature in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    I’m in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase. Very quiet and heats quickly. I love the convection option. There are soo many bells and whistles to learn but it’s worth it. The app works great. I’m guessing the previous problems have been solved. Now I want to purchase the stove that goes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am updating all my kitchen appliances and received a coupon for 50 percent off an open box appliance. I found this in store and was like let me try this because there is no way I would pay 500 plus dollars for a microwave. Ending up spending around 250 for it and I must say it is very impressive and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and performs well. There is a plethora of functions doer programmable heating of frozen foods and leftovers. The "smart" functions associated with WIFI are pretty much useless unless you need to be reminded when your food is done cooking. All the the bar codes I scan using my cell phone come back with a message that the item I have is not listed as an item that has instructions for cooking. So no fun with the intelligent cooking feature by scanning the frozen food ID.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great Microwave/convection oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for about month now. I am still getting used to all the options. The sensor cooking is excellent. I tried the steamer that comes with it using frozen mixed vegetable. They were frozen. They came out crunchy with just the right bite. They weren't over cooked. I was impressed. I used the barcode scan on an entree. It downloaded to the microwave and cooked it with directions to stir the potatoes. The convection works as described. If you want a really good microwave/convection then I would tell you to look at the unit. I am enjoying it very much,

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new microwave! Sleek looking. First thing I used it for was convection baking of a turkey! Was fully cooked in a bit less than 2 hrs. Thought that scanning the pig to let it cook by directions was awesome but I rarely take something out to stir so don’t really use that anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My favorite microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would be in love with a microwave, but this one surprised me with how nice it looks and performs. It is very quiet and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Install was fairly straight forward and had no issues following instructions and getting it mounted. Have not tried convection cooking yet but normal microwave functions seem to be working well and as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Noise level

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convection capabilities, great use of interior space by using the included racks, only a slight bit taller than my old noisy as an old vacuum cleaner microwave, and phone app capabilities. Those were the features I was looking for. The controls might seem overwhelming at first, even for a 28 yr IT Administrator, but that’s a good thing and you can still just punch in the minutes and press play until you get the hang of the features. It is also a very quite device, and fearures the fan and under 2 stage range light. I am very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not made like they used to.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed! Within the first year the controls stopped working after I used the convection feature the first and only time. That was repaired under warranty. 2 months ago, it just quit microwaving. I was warned that microwaves are not made the way they used to be. My previous one lasted 19 years. This one didn't even make it to 4. Seriously!!! P.S. the rack makes it a roomy food warmer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, WeS1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand