Customer Ratings & Reviews
- Model:
- WMH78019HW
- SKU:
- 5900283
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent convection cooking and ease of use of this over-the-range microwave. Many appreciate its quiet operation, attractive design, and the helpful sensor cooking feature. However, some users mention concerns about the sturdiness of the door and find the control panel somewhat challenging to navigate. The microwave's weight and the keypad's functionality are also mentioned as areas needing improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Keypad
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great microwave!! I just wish the numbers on the keypad would also light up.
I would recommend this to a friend - Cons mentioned:Keypad
Great until it’s not!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great until it’s suddenly not. We had ours for 3 years and suddenly the latching mechanism failed and it dropped little plastic pieces on to our range. After that failed, the keypad errored and the entire microwave was unusable. Very disappointing!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JF10, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Keypad
THRID TIME WASNT A CHARM! Don’t buy this unit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit is the best thing going for it. The first unit came in with a dented door, ok let’s get a replacement. After 3 weeks the second one would keep telling you the door is open when it not. Unplug the unit and plug it back up in it would work good for a day or so. Then out of the blue it would ding like a meal is done and we aren’t using it. If that’s not enough at times you could even use the number part of the keyboard. Now we have to take this one back! Ok it time for the third one. Our luck didnt get any better. At the two week mark problems again. The door sensor is telling me again that the door is open when it’s not. At least this time a different problem, maybe, the keypad will erase the first number you enter and replace it with the second number. Needless to say this one is going back also. The worst part is it can’t even cook popcorn to save it life. Our 15 year old unit from sears cooked it perfect evertime. It’s time for a different brand. The lowest number should be zero not 1 start.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you.
- Cons mentioned:Keypad
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this 3/2018 and are currently getting our third microwave. The keypad on the door is a major problem. Often when you enter the time to cook and press start it freezes. You have to unplug it and hope that corrects the problem. Sometimes you have to wait for a long period of time for it to work again. When using the convection oven and it has finished preheating, you open the door, put in your food, close the door and it no longer works and takes a great deal of time to work again. I also feel it is not as hot as other microwaves. It takes longer to cook food than it did in my other microwaves.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey NotHappy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.