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Customer Ratings & Reviews

Customer reviews

Rating 2.2 out of 5 stars with 6 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Hose length

    Rated 4 out of 5 stars

    from the back of the refrigerator down to the bot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker The only problem is the hose that goes from the back of the refrigerator down to the bottom is too short and it needs to be longer

    I would recommend this to a friend
  • Cons mentioned:
    Not available at best buy

    Rated 1 out of 5 stars

    Refrigerator Disaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker sent w the installer was the wrong one. Then we were told Best Buy didn’t even carry the correct one. We would need to purchase from Lowe’s or Amazon. Had I known this I would not have purchased the refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Replacement provided
    Cons mentioned:
    No ice production

    Rated 1 out of 5 stars

    Ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't produced ice. Replacement is on the way. Hopefully the replacement works

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Lee1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Wrong fit

    Rated 1 out of 5 stars

    Imbasiles can't match the right ice maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE service and ordering ability. Best Buy sent the WRONG ice maker, that did not fit, TWICE. And it was the same ice maker both times.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Lilly. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I ce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is not available- out of stock Was not installed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker to go with the Whirlpool refrigerator. Makes lots of ice.

    I would recommend this to a friend
  • Customer reviews from whirlpool.com

    User rating, 5 out of 5 stars with 2 reviews on whirlpool.com.

    See all whirlpool.com reviews
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