Customer Ratings & Reviews

This smart lock is great. I’ve had at least five or six and the biggest problem is when the battery dies. There’s no other option but to go through your garage or get locked out of your house. I love that this includes a key as a failsafe in case the battery dies, while the battery is working, though this thing is amazing. I’ve set it up right when I enter my driveway it opens up the door. It’ll close the door in five minutes. It also comes with the sensor but I didn’t set that up yet. This is the best I’ve had and I’m definitely gonna buy more when I need, maybe for my garage.

I’ve had two different models of Schlage smart deadbolts and was going to purchase a third for this house, but the features as well as the all-black (when not in use) faceplate of this model were attractive to me. I also was drawn to this model specifically working with Google, Amazon, and Apple Homekit. My Schlage locks would have required a bridge to be able to do thst. Installation was easy and I found the parts to be very premium and safety/security focused. One example is the length of screws. My dad once gave me a lecture on the importance of using longer screws when installing a deadbolt (the knes thst go into the door’s wood) to make it harder to kick in and I have always needed to use my own screws with other prodicts. Not the case with this deadbolt. The screws they provided were actually LONGER than what my dad taught me to use. Little things like that put this product on a pedestal above the rest. I also really love the notifications I get on my AppleTVs when the door us left ajar, unlocked, or locked. Having a dog and a 4yr old means the front door sometimes gets left slightly ajar and being able to catch that from any room in the house and go shut it means I dont have to worry about my dog getting out and bringing me a frog he found while also air conditioning the outside for an indeterminate amount of time.

I had the 2nd generation august lock, which started to degrade in performance-- both from a wifi connectivity standpoint and just the mechanism itself. Was looking for something that had a keypad option and finger print option and this was it. Overall, if you're coming from a non-smart lock, the installation is straightforward with the guides from the pages being helpful. A caveat is that this product fits a very specific door length, density, etc. I would pay VERY close attention to the specifications of where the holes are. The app itself is just the august app but made for yale. confusing at first, but eventually you'll figure it out. I was able to store finger print entries for non-app/account holders (like small children--mother in laws--etc) which I appreciated. The finger print reader portion of the product is finicky. I would say it works 5/10 times, most of the time the auto-entry feature unlocks it before needing fingerprint access. Maybe its just my weird thumbs?

Great upgrade to my previous lock. Easy to use secure and good functionality

Good lock and linkage with google home, overall pretty sleek and nice to use

I have other Yale products in my house. This was for my front door and it works great. East to set up and looks very modern

Easy install. works great. not sure what else I can say. very happy with the lock.

Have had this lock on my main house door for almost a year now. I have no issues or complaints, would buy again.

Only thing missing is apple key, but otherwise fantastic. Brautiful design, sturdy, fantastic connectivity and features. Would recommend.

works great! set up was ok, not super easy but doable finger print doesn't like rough hard working hands, 20 images before my husband could get the door to finally unlock when he touched it.

I live in a 3-unit condo building and bought this to replace a Lockly lock that burnt out from being in the sun. This is on our main, exterior door. The lock is easy to install and works well. The fingerprint sensor is a great feature and works 99.9% of the time. If my fingers are cold, I may have to warm them up or leave my finger on the sensor a bit longer. The app is nice and simple. The WiFi works well. Man oh man does it eat through batteries. It might be because it’s used more frequently due it being at the main door shared by all three units. I replace the batteries every 2-3 months.

This lock is super cool and very responsive, love it. Very easy to install and user friendly experience . I had another lock similar to this and it did not satisfy my security and user needs. I recommend this lock to anyone who is in the market for security, and a modern upgrade.

I’m starting with four stars, because the batteries that came with it seemed to wear out rather quickly. Within a couple of weeks quickly. And the lock is literally 5 feet away from the nearest Wi-Fi connection.But who knows how long those batteries were in transit.

Very good product having issues with connecting to wifi but otherwise good

The lock is sleek and the app is easy to use. It's so nice not having to dig out my keys when I get home with a handful of groceries.

This lock is a secure and feature-rich smart lock that's easy to use. However, the battery life is simply unacceptable. It's a constant battle to keep the lock operational, and I have to replace 4 AA batteries almost every 2 months which is incredibly inconvenient and costly. If Yale can improve the battery life, this lock has the potential to be an outstanding product. Until then, users should be prepared for the inconvenience of frequent battery changes.

I had nest X yale smart door lock in the past, and decided to upgrade with this assure lock 2. This lock is easy to install and looks fancy on the door. Howerver, it stopped working after two months of use. The keypad stopped lighting, and one touch lock function stopped working as well. In addition, lock is always offline in app. Tried a different ways to resolve the issues but wasn’t successful. A good thing is it comes with a manual key, which I am using to lock and unlock. I wish i would have purchased a protection plan for it.

Works great. Looks great. Easy to install. Would highly recommend.

The first door lock kept losing connection. Luckily it happened within warranty… the second one has worked very well! Game changer for sure.

love functionality for family use. easy to install. Only complaint would be connectivity issues on occasion (for remote access), and battery use.