Customer Ratings & Reviews

Good product, just installed so will see how it is

Wanted something smart and to pair up with our google friendly home. This was the answer. Being able to unlock your door from anywhere sold me.

Everything is good for me now so far and the new year.

I couldn’t have asked for a better smart lock. Go out and get yourself one today!

We were looking for a new keyless option for our garage entrance to the house. Love that it also works with our Google Home app.

Good lock. Great for protecting my house when im away

Needed help to install but working well with my google system

Great keylock. Integrates well with Google assistant. Also has key in case

Great lock! Easy to setup, and paired nicely with my smart home system.

awesome lock. i love the complete google home integration

on its face it looks as if this would be a great product for those who have built out a google home system. But after careful consideration I decided to return the procust for a couple important reasons. THe first being that there are other locks int he yale lineup that provide even more bag for your buck. I do appreciate the key hole but that doesn't make up for the fact that if you wanted to make this item accessible then you would need to also purchase a google connect device.

Easy to install programming was not that difficult

Out of the many smart locks I've owned over the years in various settings, Yale has consistently become my favorite brand. The app, locks, and options cover any scenario I need them in. They are good quality locks that are easy to use and install. I feel they are just as secure as any other non-smart lock as well. Overall, I would recommend this lock as it is good quality and good for Google Home, but it is definitely not the best lock Yale has to offer. You should really only consider this model if you are really integrate into the Google Home system. I think the best part of the smart home features of this device is that it supports Matter. Installation: Yale walks you thru this very well. The key thing is having an existing doorlock. I have not experienced the misery of creating a completely new hole/lock setup which could be tough. I digress, that's not on Yale. This should really fit the majority of normal doors easily. Look/feel/use: This isn't Yale's premium product. It works easily and looks like a nicer, yet basic, lock. The sound feedback is always good to have. It looks nice on the door. Works exactly like it should and doorsense is an excellent feature. I do wonder why an extra accessory is needed for it to detect the door being open or closed, since other brands have figured this out quite well, but it's not the end of the world. Battery life: excellent overall. App: This is where it gets interesting. Allegedly, you can use either Google Home or Yale. I much prefer Yale. My Google home set up it quite good but I am still experimenting. Using both in other situations, I feel like the lack of flexibility it constraining. Overall, this is a good lock for the Google Home power user, but not even close to one of Yale's best products. I would stick to another model in their line up overall.

It says it works with Alexa and Google Home, both of which I have. What It does not tell you until after installation and you begin the setup is that it requires an additional Dedicated Matter Nest Hub to complete the setup. My other Yale Locks all set up seamlessly with Google Home, thank goodness it has a key. It’s just an overly expensive large deadbolt.

Poor connection never got to work with the google app. Flawed service not working so returned it.

The Yale Smart Lock with Matter is my 3rd Yale lock, 6th smart lock overall, and first of any of them to feature Matter compatibility. I found this new generation of Yale locks is a decent refinement over my previous Yale products, though it does have some quirks with the Matter implementation (which shouldn't come as a surprise to anyone who has used Matter devices so far). Still, I think this is a very good smart deadbolt that most people will be pretty happy with. #Unboxing/Physical install# The deadbolt arrived in a pretty typical box for this kind of product. In general, not much was very noteworthy with the packaging itself - although I do love that Yale include an actual paper manual (unlike some IoT brands that just give you a QR code to find a video or online manual). Only one key was included, which I thought was kind of odd. Otherwise, everything else was pretty standard. Most of the packing materials were cardboard, though some of the pieces came in plastic baggies (again not out of the ordinary). Installation was a breeze. I installed this in the same location that I had a previous Yale lock. I was able to get this installed in less than 15 minutes with a screwdriver and a drill. Factor in another few minutes to replace your strike plate with the one included from the box (which was identical to my previous plate, so I left it in place). #Setup/App/Matter experience# Once I had the Yale lock installed in my door, things got a little bit messier. I first tried to get the lock set up in Homey to see if Matter would work there directly despite not being advertised as supported. Unfortunately, it didn't work. I was able to get the lock connected to my Homey Pro but it wouldn't accept the lock or unlock commands (though it does recognize when it's been locked or unlocked, so you can use it for other automation purposes). Not surprising, but a bit of a bummer. I then factory reset the lock (very easy to do, and Yale even gives you a nice tool so you don't have to seek out a paper clip!), and set it up in Google Home. Here, everything worked right away, although I was disappointed that the DoorSense feature said it required a firmware update, and in Google Home you just get a "updates will happen within 24 hours" message and no way to force the update through. So, rather than wait 24 hours, I did another factory reset and set it up in the Yale Access app, which warns you that they recommend you do it in Google Home, though the lock works just fine directly in the app. Here, I was able to do DoorSense calibration and verify everything worked perfectly - except it still wouldn't update the Matter firmware to the supported version for DoorSense. Since I would rather have the lock directly set up in Google Home (or ideally Homey) rather than cloud-to-cloud via the Yale app, I went through another factory reset and again set it up in Google Home via Matter. Super easy to do these steps every single time, so as long as you aren't a nitpicky person trying to test every scenario for a review, this will all go smoothly I think. The firmware update ended up being done within a few hours of my install and I was able to get DoorSense calibrated in Matter the morning after. As far as using the Yale lock, it works very well. Setting passcodes is very easy whether you set it up in the Yale app or in Google Home. I like the feel of the physical buttons, and I love the look of the lock in general. Once set up in Google Home via Matter, I was able to share it via Matter to my Homey Pro (as before, I can't initiate commands from Homey, but I can read the unlock/lock status which is useful for controlling lights). Matter has been hit or miss (mostly Miss) for me in my home automation journey, but I think Yale has done a pretty good job with this product. It was is just super easy to get it set up. One other very positive note that I'm adding after typing the rest of my review - the lock doesn't hassle you about 2.4/5ghz shared SSIDs. I'm not sure whether it actually supports 5ghz, but it didn't care that my SSID was set up for both bands and hasn't had any connectivity issues since I installed it. Well done, Yale! The biggest negative with the Yale Lock with Matter is that it's pretty loud. It's by far the loudest smart lock I've used. It's not so loud that my family have complained and said it needs to be swapped back to its older brother... but my wife commented on it right away so it's definitely notable. This is the only reason I took off a star from my review. #Final thoughts# So, who should buy the Yale Smart Lock with Matter? Pretty much anyone, I think. It's priced extremely competively at MSRP, and it is super easy to set up in Google Home (other than an overnight delay for a Matter firmware update). Frankly, it does everything a Smart Lock needs to do, and doesn't require that you set up yet another cloud account with yet another vendor. Matter is showing a lot of promise, finally. Hopefully the compatibility with Homey gets worked out soon. In the meantime, I need to figure out a way to get it to be a little quieter, but otherwise I really like this lock.

I think I would have liked it, but the person you sent said he couldn't install it. What a waste of time!

One things that is not said up front is that this lock only works if you have Google Hub or Amazon Echo or Apple Home. If you purchased this for a rental as I did; having one of those three items is illegal to have in a rental which makes this lock effectively a useless brick.

I like this Yale smart lock. It looks good, and has held up to a midwest storm without crashing. It's definitely waterproof. Installation is pretty standard. There's a great 15 minute YouTube video by Yale that covers the physical installation. It includes how to measure to ensure the lock will fit your door. I had no clue doors varied so much for homes. Reading instructions, watching the vid, and doing the install took me near an hour since I wanted to make sure everything was right and no pinched wires. Setup was challenging. I even had someone more technically knowledgeable help, without success. We could not get it integrated with our Amazon. The Yale lock app did work flawlessly once we downloaded it and set ip up that way.It's just not smart home integrated. A cool thing is we can change that in the future by using a Matter enabled app. I'm sure as we add more smart items to our house, we'll be able to connect it. Evidently if you have a google home or a matter enabled app setup it's easy. I'll keep trying to integrate it with Amazon, and will update the review when I do. All in all, I like this lock, it's easy to program a "guest" code and remove it when not needed. It functions flawlessly, no complaints.

When this offer came up for the Yale - Smart Lock with Matter, designed for Google Home, I was excited at the opportunity. I have a robust Google Home environment with everything from camera's, to smart displays, to smoke detectors, to Yale Smart locks. In the Yale eco-system, I have a couple cabinet locks (keep medications away from curious eyes), and now 3 Yale smartlocks. Outside of my house, my daughter has a Yale smart lock for her college apartment, and my son (a US Navy Nuclear Engineer on a nuclear submarine), has Yale smartlocks on his apartment. He has it set up so that when he is underway, his mom and I get a notification if the lock is ever disengaged, so we can notify the police from 935 miles away. Needless to say, as a family, we are Yale fans. This lock is one my favorites. It has an attractive aesthetic, and the lock also feels quite substatntial. For a security device, that is important. Install was simple. If you may not be the handiest person, no worries. You should still be able to install it. If not, buy a buddy a six pack. As for the tech, it comes with a platform called "Matter". What is Matter? In a nutshell, Matter is the protocol that makes most everything play nice. It’s the unifying language for smart devices, designed to eliminate the chaos of incompatible ecosystems. After install, setting it into my Google Home system was, (per usual), simple. End of the day, this is a great choice for most anyone. If you a Google Home, user, it's a no brainer. Great choice.