Customer Ratings & Reviews

Overall setup was not easy but the customer service at Yale was quick and efficient. Overall happy with the product but unsure if we will be able to use it on Apple Home. Currently only functional on the Yale app which is fine but not the reason we picked this brand

Prefer google nest lock, this lock you need a bridge in order to use. Which makes you have to buy a google home tablet. Prefer the near lock and the design as well

Nice lock and pretty simple installation. The Yale app is easy to use. The Yale help desk is also extremely useful should you need a factory reset after firmware update.

Great quality. The color perfectly matches my white impact door.

We were looking for a new keyless option for our garage entrance to the house. Love that it also works with our Google Home app.

A must have for a smart home. Easy to set up and easy to use.

Good product, just installed so will see how it is

I couldn’t have asked for a better smart lock. Go out and get yourself one today!

Everything is good for me now so far and the new year.

Great keylock. Integrates well with Google assistant. Also has key in case

Needed help to install but working well with my google system

Good lock. Great for protecting my house when im away

awesome lock. i love the complete google home integration

After nearly two decades in IT, I've seen plenty of "smart" devices that complicate simple tasks. So when I installed the Yale Smart Lock with Matter on my front door, I was cautiously optimistic. This is Yale's latest evolution from their successful Nest x Yale collaboration, now with Matter compatibility to work seamlessly across smart home platforms. Three months later, I'm genuinely impressed with how it's transformed my daily routine. The unboxing experience immediately tells you this is a premium product. The Snow finish I chose has this beautiful matte texture that resists fingerprints remarkably well, a detail that matters when you're using the keypad multiple times a day. The oval design is sleek without being ostentatious, and it perfectly complements my doorbell. The color matching between them creates a cohesive look. Installation took me about 35 minutes, which included removing my old deadbolt entirely. Yale includes an adapter for smaller bore holes, though my standard door prep didn't need it. Everything lined up perfectly, and the instructions were crystal clear, some of the best I've seen for a smart home device. The Door Sense component installed cleanly with the included adhesive, and I appreciated not having to drill into my door frame. Here's where things get really interesting. Because this lock uses Matter over Thread instead of WiFi, the battery life is exceptional. Yale claims up to 12 months on four AA batteries, and after three months, I'm still showing 85% battery life despite daily use. The Thread connection through my Nest Hub has been rock solid, commands from the Google Home app execute almost instantly, faster than I expected. Setting up was literally just scanning the QR code in Google Home and waiting about 30 seconds. The Matter integration means I can control it through Google Home today, but if I ever switch platforms, the lock comes with me. That kind of flexibility gives me confidence this investment will last. In daily use, this lock has become invisible in the best way. It just works. The push-button keypad responds well even when my hands are wet from working outside or full of grocery bags. I love having the physical key backup for peace of mind. Creating access codes through Google Home has been straightforward. I've set up permanent codes for each family member, plus temporary ones for service providers. Last week, our HVAC technician needed access while we were at work, and I created a code that expired after four hours, and it worked perfectly. The lock automatically locks after 30 seconds, which took some getting used to but now feels essential for security. Voice control through Google Assistant requires your PIN, which adds a security layer I appreciate. What struck me most is the build quality and reliability. Unlike some smart home gadgets that feel flimsy, this lock has substantial weight and solid construction. The interior thumb turn operates smoothly, and even in manual mode, the mechanism feels precise and well-engineered. The weather resistance has held up through several rainstorms without any issues. Yale's experience in traditional lock manufacturing really shows here. The DoorSense feature deserves special mention. It knows when your door is actually closed before locking, preventing that awkward situation where the deadbolt extends while the door is still open. This integration with Google Home also means I can check if I remembered to lock the door from anywhere, bringing genuine peace of mind. Looking at where this fits in Yale's lineup, it represents their commitment to the future of smart homes while maintaining their reputation for security. It's clear this was designed specifically for Google Home users who want a premium experience without complexity. Yes, the Matter ecosystem is still growing, and I expect even more features will become available through updates. But even as it stands today, this lock delivers on its core promise: secure, reliable, smart access that doesn't require constant fiddling or troubleshooting. For anyone already using Google Home or looking to start their smart home journey, this lock is an excellent foundation that will grow with the platform. After three months, I can't imagine going back to a traditional lock. The convenience of generating temporary codes, checking lock status remotely, and never wondering "did I lock the door?" has become part of my new routine. It's the kind of upgrade that makes you wonder how you lived without it.

Easy to install programming was not that difficult

Poor connection never got to work with the google app. Flawed service not working so returned it.

on its face it looks as if this would be a great product for those who have built out a google home system. But after careful consideration I decided to return the procust for a couple important reasons. THe first being that there are other locks int he yale lineup that provide even more bag for your buck. I do appreciate the key hole but that doesn't make up for the fact that if you wanted to make this item accessible then you would need to also purchase a google connect device.

One things that is not said up front is that this lock only works if you have Google Hub or Amazon Echo or Apple Home. If you purchased this for a rental as I did; having one of those three items is illegal to have in a rental which makes this lock effectively a useless brick.

It says it works with Alexa and Google Home, both of which I have. What It does not tell you until after installation and you begin the setup is that it requires an additional Dedicated Matter Nest Hub to complete the setup. My other Yale Locks all set up seamlessly with Google Home, thank goodness it has a key. It’s just an overly expensive large deadbolt.

Not easy at all, I could not context to my Google home.