RIG 500 PRO EX 3D Audio Gaming Headset for Xbox series X|S and Xbox One - Black
User rating, 4.2 out of 5 stars with 126 reviews.
4.2(126 Reviews)- 9 Answered Questions
How it's going to work:
- Every few minutes, we're going to release more inventory.
- Shortly, the button below will turn back to yellow (unless we sell out).
- At that point, try adding it to your cart again.
Pro Tip: If that works, checkout as fast as you can. It won't be reserved until you are in checkout. Good luck!
Cardmember Offers
carousel
Description
Features
Xbox Series Compatibility
Compatible with Xbox Series X|S and Xbox One
50 mm Drivers
Precisely tuned 50 mm drivers deliver game-changing sound
3D Sound
Unlock precise, 3D sound with Dolby Atmos® for superior audio accuracy.*
Comfort and Stability
Durable metal headband and lightweight exoskeleton earcups offer comfort and stability
High-Res Audio
Noise-isolating acoustic chambers provide high-resolution audio and low distortion
Noise Blocking Ear Cushions
Isolated closed-cup design and dual-material ear cushions block outside noise
Noise Cancelling Mic
Removable noise-canceling mic and flip-to-mute function for focused gameplay
Fingertip Master Volume Control
Easy-to-reach RIG game audio dial for fingertip master volume control
3.5 mm Cable
The 3.5 mm cable is compatible with PCs, consoles and personal electronic devices
*Dolby Atmos® requires an Xbox One, Xbox Series X|S or Windows 10 compatible device, and a Microsoft account and login. Activation for one device only.
What's Included
- Dolby Atmos activation card
- Dual fabric ear cushions
- Headband cushion
- Headset frame
- Owner's manual
- RIG 500 PRO EX Wired Dolby Atmos Gaming Headset for Xbox One
- RIG game audio dial
- Removable mic boom
Manuals & Guides
Key Specs
- Sound ModeDolby Atmos
- Connection TypeWired
- Built-In MicrophoneYes
- Microphone FeaturesNoise cancelling
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Compatible Platform(s)Xbox, Xbox One, Xbox Series S, Xbox Series X
General
- Product NameRIG 500 PRO EX 3D Audio Gaming Headset for Xbox series X|S and Xbox One
- BrandRIG
- Additional Accessories IncludedRemovable mic boom, headband cushion, deadset frame, dual fabric ear cushions
- Model NumberRIG 500 PRO EX
- ColorBlack
- Color CategoryBlack
Audio
- Sound IsolatingYes
- Sound ModeDolby Atmos
- Driver Size50 millimeters
Connectivity
- Connection TypeWired
- Connector Size1/8 in. (3.5mm)
Features
- Built-In MicrophoneYes
- Microphone FeaturesNoise cancelling
- ControlsVolume
Design
- Headphone FitOver-the-Ear
- StyleGaming
- Adjustable HeadbandYes
Compatibility
- Compatible Platform(s)Xbox, Xbox One, Xbox Series S, Xbox Series X
Material
- Headband MaterialMetal
Dimension
- Product Height9.25 inches
- Product Width3.74 inches
- Product Depth9.45 inches
- Product Weight1.52 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC017229169746
Customer rating
Rating 4.2 out of 5 stars with 126 reviews
(126 Reviews)Customer images
Search
Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
Great
|Posted .Owned for 3 weeks when reviewed.Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5So I would give it a 5 star is I can get ahold of someone to help me with my issue. After a week of using this the aux end that plugs into the controller started to bend and no one with Best Buy or with the company will answer or give me details on what they can do. I know the factory warranty is a year so I would expect to get it taken care of. For the time being I’ve pushed it back in for the time being and it works but if I take it out I have to wiggle it to get it to work. Otherwise I would give this a 5 star if the company would answer the phone or respond to an email.
I would recommend this to a friendFeatures
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Microphone, PriceCons mentioned:BassRating 5 out of 5 stars with 1 review
Good Head Set
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Comfy, Microphone, PriceCons mentioned:BassA good head set, I like that the mic mutes when you pull the mic boom up. Very comfortable to wear. The Dolby Atmos code they give you is for a 2 year activation. The Dolby Atmos app on the Xbox shows a one time cost for Atmos for Headphones so I'm guessing things have changed. The code still works so no complaints. Sounds quality is good. I dont have any Atmos enhanced games/movies so the demos in the is all I can base it on. Got mine on sale for around $60. Great value at that price.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality3 out of 5Value3 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
ok but
|Posted .Owned for 3 weeks when reviewed.Features
Quality3 out of 5Value3 out of 5Ease of Use4 out of 5the 500pro headphone works fine and doesn't need batteries when used in conjunction with xbox 1. The thin material that covers the foam that covers your ear is delicate and will separate in time even with very good care.Just keep that in mind when looking for headsets.You get what you pay for I quess
I would recommend this to a friendFeatures
Quality3 out of 5Value3 out of 5Ease of Use4 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use3 out of 5Rating 5 out of 5 stars with 1 review
Great Quality
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use3 out of 5Headset sounds amazing. Took about an hour to figure out what settings the console needed to be at for the gameplay sound to play through the set. But it was worth after hearing it.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use3 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 4 out of 5 stars with 1 review
Nice headset
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Great sound, no more complaints from wife of sound of warzone lol, wireless would be better but would have tripled the price
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Rating 5 out of 5 stars with 1 review
SUpurb headset
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5GREAT headset. The voice clarity is perfection and it also does not have staticky sound in the background. Best I have used in a long time
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
RIG headset
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Absolutely amazing, I couldn’t as for a better headset. No more worrying about whether or not the head band will break or even the ear piece joints. Very sturdy and very easy to use.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Gaming Headset
|Posted .Owned for 3 weeks when reviewed.Features
Value5 out of 5Ease of Use5 out of 5I bought the headset for my grandson for Christmas. This morning he thanked me again and it was the best headset I have ordered.
I would recommend this to a friendFeatures
Value5 out of 5Ease of Use5 out of 5
What experts are saying
Q: QuestionI bought this headset for myself but don’t know what the activation card is for what does it do?
Asked by Quinn.
- A:Answer It enables the use of Dolby Atmos sound and coding for headphones on an Xbox or windows 10 device. It makes a big difference in a few of my Xbox one games like the Division 2 or Forza Horizon 4. Really immersive!
Answered by Windsor
Q: QuestionI bought this headset for my son for his birthday and he opened it today. We cannot find the Atmos activation card. Where is it located? If it was not in the box, how do we get one?
Asked by KDD.
- A:Answer If your Dolby Atmos activation code card was not included in the box, please contact RIG Customer Support at support.us@nacongaming.com
Answered by RIG1
Q: QuestionDoes it work for PC?. Does it have a mute button?
Asked by Srivishiva.
- A:Answer Yes it will work on a PC but you may need a 'breakout' cable to convert the single 3.5mm jack of the headset to the 2 jacks (speaker & mic) that many PC's use. Some laptops have a single 3.5mm jack and will work fine and others withthe same single jack only allow one function to work at a time. You select if you want speaker or mic to work when you plug it in. (Yes, it's the dumbest thing ever) . My Bestbuy has the breakout cable in stock. It does not have a mute button per say but you simply flip the mic up to mute it and back down to resume.
Answered by PopaTim
Q: QuestionI just bought this headset, and my friends are reporting a perpetual low humming/buzzing sound coming from my mic when I'm in chat. It's obviously very annoying. Is there any fix to this? I'm on Xbox
Asked by Jack.
- A:Answer Sounds like you have a faulty headset. Best Buy has a 15 day return policy. Return it and try another one.
Answered by BigStan
Q: QuestionI've been looking for a simple plug and play headset and was wondering if I can with these or do I have to do some kind of firmware update with these considering I don't have a computer anymore. Also do these work with the Xbox one X?
Asked by Chris.
- A:Answer Plug and play. No firmware needed. They will work on Xbox one X and PlayStation 4. You can even use this on your phone as long as it has a 3.5mm jack. Anything with a 3.5mm jack
Answered by BigStan
Q: QuestionI bought a brand new Rig 500 pro ex and right away, before any use, the cable wouldnt work. I am using another aux cord that works for the mic but does not have a dial for volume. How do i go about getting just a new cable, and why is it coming faulty new
Asked by Kambebb.
- A:Answer Hi Kambebb, With more info, we hope to solve your issue. Was there no audio? DId you try adjusting the RIG audio dial volume? (fully rotate clockwise for max volume), Did you have the correct sleeve on the audio dial? This headset comes with XBox sleeve pre-installed. You need to swap out for the included PS4 sleeve if plugging into that controller. Or no sleeve if using on a PC with single port for both mic/speaker. Please contact RIG Customer Support via email at support.us@nacongaming.com if you need additional assistance. Thanks.
Answered by RIG1
Q: QuestionDoes this come with a USB connection? Was hoping to hook it up directly.
Asked by Zen1.
- A:Answer No, only headphone jack shaped to fit in XBOX one controller.
Answered by obxbrian
