I just received today so this review is more on aesthetics/organization than whether it works.
I bought this (at 50% the current price!) to replace a Whirlpool 24" fridge that had beautiful exterior and the best interior organization of any fridge I've ever had. Unfortunately, that fridge simply did not work (broke after 11 months, fixed, broke again and after that never worked). So that might influence my opinion. My other option was a Fisker-Paykel 25" at 70% more $, it had better design, organization and size but I was worried if it broke it would be hard to service. I just really needed a reliable fridge and so went with this one.
Pros:
The fridge cooled quickly and was at food-safe temperature withing 8 hours.
It is very quiet. More quiet than my other one.
The navy glass exterior is striking.
Adjust temperature using a discrete touch-button strip at top of the interior fridge.
Glass surface is easier to clean than stainless steel.
Cons:
The interior is not designed with care. Even though it's only .7 cubic feet smaller than my previous fridge, it feels much smaller.
*Design of shelves is tragic. Whereas WP you could adjust the middle door shelve with one touch on a slider, with this one you have to unpack the whole shelf, then take out and reposition along 3 set positions. The door shelves are narrow and curved so you lose even more space. Even my $189 minifridge has better door shelving than this model. Good if you use a lot of very tall narrow bottles; a waste of space if you use a lot of wider bottles or bottles in the 3-7" range. Top door shelf has clearance of less than 3" even with the roll-cover removed, it's unclear what you are supposed to put here, other than individual sticks of butter. Even a small jar of olives, spice bottles had to go in sideways. Only the top interior shelf can be moved and only one position. I don't drink gallons of anything but if you do, you should measure the containers before buying this fridge. It is not designed for US containers.
* There is one quite small drawer for vegetables and no tray for deli. This is going to be a problem for me. WP 24" had a large veg tray with adjustable vent and a shorter deli tray for cheese, cold cuts etc.
* Plastic trays and lining throughout are flimsy, IKEA like quality.
* One small light source at top front of fridge, meaning if you fill the top shelf the rest of your fridge is cast into a gloomy twilight. Not sparking joy! Gloomy. WP fridge was bright throughout.
* Freezer bins are just three big drawers. Good luck organizing your frozen items. WP had two bigger drawers but also 2 trays on the top for items 3-4" high (like ice cube trays). I am not sure I could fit a large frozen pizza in here.
* Completely gratuitous writing and temperature recommendations written on each drawer and on the front of of the freezer drawer. Yes, I know I can freeze chicken, fish, and pizza (I guess you aren't marketing to vegetarians). I know it's a "full box drawer." Why imprint that on the appliance itself along with info on how long each will last? It's not stylish at all for a premium priced product.
* Ugly interior style. Beyond the poor lighting and bad organizational design and flimsy plastic, the style of the interior is just ugly - "diamond print" plastic bottoms on the door shelves...weird shapes.
*The door opens to slightly more than 90 degrees. I'm used to this because I have a tiny space and my old 28" fridge doors always caught on the wall. But this one - just catches even without the wall! So it's a bit of a dance to get the shelves out for cleaning.
In addition, I realized after receiving some other cons more specific to my situation.
* The navy glass is highly reflective, almost mirror-like. This wasn't obvious in the floor model I saw in a big box store. I have a small galley kitchen, one one side a higher countertop hides the routine countertop mess (e.g. recently washed glasses by the sink). But the fridge is right across from the sink, and anyone in the living area can see reflected in its sleek surface every dirty or clean dish on my kitchen counter.
*I knew glass obviously won't hold magnets, but hadn't realized how many little magnetic gadgets I've gotten used to using in my tiny kitchen (a fridge temperature monitor, a kitchen timer, magnetic bag clips, magnetic towel hook, little souvenir magnets). Nope - you have to put them all on the side.
*I'm not a particularly neat person, I've had stainless steel appliances and smudges never bothered me, but this thing smudged up to an unimaginable degree within 30 minutes. If you touch it, you see not just a smudge but *your entire hand print.* Already adapting after 12 hours my behavior not to touch the front of it. Luckily easy to clean with Windex. I should have gone with the grey glass, but I'd probably be happier with stainless. Unfortunately even though it's called "Bespoke" you can't replace the panels on this one.
I can live with it (at this point, it's a relief to have a working fridge) - the main thing is that it keeps my food at the right temperatures (that was were my very stylish WP failed). If it cost less than $600 I'd have no qualms. But at this price point - it just seems stupid not to put a little more effort into the interior. For those of us living in small spaces - this is not just an "overflow" refrigerator or something we put in a rental unit for kids who don't cook - this is all we have. Samsung, you can do much better. Really it does not seem much better than the minifridge stacked on a freezer. This fridge says you've made it on the outside (if you're super neat), but when you open it up, it's like, nah, you're still that person who has a dark, dreary and sad fridge.
Fingers crossed though that it doesn't break down. That is the main thing.