
Take care of your family's laundry needs with this Samsung 4.0 cu. ft. high-efficiency front-loading washer that features 15 preset cycles, 8 wash options, 5 temperature settings and 5 spin speeds to accommodate a variety of fabric types.
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A: I'm sorry to hear you've had difficulty finding the information you're looking for. The target temperature ranges for the WF405 are 105°-125°F for Hot, 85°-105°F for Warm, 66°F for Eco Warm, and 60°-85°F for Cold (this information has been updated as of January ’13). The standard rinse temperature for all cycles is cold. It isn't unusual for the washer to draw both hot and cold water during the fill process as it measures the temperature, particularly when warm or cold is selected. I would suggest reviewing the information on page 36 of the User Manual in the Troubleshooting section entitled "Fills with the wrong temperature water" for tips to help address this. If you've selected Hot water and cold water is entering the machine, it's possible the hoses are switched or the water in your hot water pipe is cold from lack of use. Try running a nearby hot water faucet to flush the lines before starting a wash cycle. If you continue to have cold water entering the washer when Hot is selected after checking the troubleshooting tips, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further. - Ms. Samsung
Q: I bought this last week, and it shakes when washing...
A: The most common cause of a Samsung front load washer, including the WF405ATPASU, shaking is not being leveled properly. Before returning the washer, please review the installation procedures which can be found in the user manual and in the Support section of Samsung's website. These include: - making sure the shipping bolts are removed; - adjusting the legs so the washer is level front to back and side to side; - tightening the locks on the leveling legs so they don't change position over time. Once leveled, the washer should not be able to "wobble" when you apply pressure to any of the four corners. Try running a test cycle without anything inside. It's normal for there to be a small amount of vibration during the initial spin phase, but the Vibration Reduction Technology should take effect as the spin speed increases from medium to high and the vibration should virtually disappear. If it does not, the legs may need to be further adjusted. If these suggestions, aided by the troubleshooting videos and how-to articles on Samsung's website, don't help to resolve the issue, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further. Thank you, Ms. Samsung
Q: does best buy install washer machines
A: Yes. We bought this washing machine over Christmas and the delivery guy not only did a great job installing it, he even moved the dryer over so that it was easier to move a load from the washing machine to the dryer. They have installed two of my washing machines and always do a great job. Very efficient and professional.
Q: Are all Samsung washer and dryer models carried by BestBuy stackable?
A: The current line-up of Samsung front load washers and matching dryers are stackable using the SK-5A stacking kit accessory to secure the dryer on top of the washer. The top load models are not stackable. Thanks for your interest! Ms. Samsung
Q: How come I see no Suds during the wash?
A: Thanks for the question. The Power Foam feature in your WF405 washer helps to dissolve the detergent quickly so it penetrates fabrics much faster and more thoroughly than traditional methods. Because of this, it's likely that the foam is being absorbed as it comes in contact with the garments. In addition, the drums in Samsung front load washers tilt toward the back, so there is likely somewhat more water in the washer than you realize. These factors, combined with the fact that high efficiency washers are designed to use less water than traditional top loaders and the recommended HE detergents are designed to produce less suds, mean that it's normal for excess suds and water to be virtually invisible. - Ms. Samsung
Q: Washer depth specifications
A: Thanks for the question. The actual depth of the WF405 washer is 32-1/4" (rounded to 32.3" in the manual) regardless of the color. The 34" measurement may be referring to the required depth when installing the unit on a pedestal. - Ms. Samsung
Q: comparing samsungs WF405ATP versus WF511 Front loader
A: Thanks for the question. Samsung’s new SpeedSpray technology saves time by shortening wash times while still keeping all portions of the washing process and getting your clothes clean. SpeedSpray is activated in Normal, Bedding PLUS, Deep Steam, Stain Away and Eco Cold cycles. Both the WF405 and WF511 offer the Extra Rinse option, and both VRT and VRT Plus are very effective in reducing noise and vibration, including upstairs. - Ms. Samsung