Samsung - 60" Class (60" Diag.) - LED - 1080p - Smart - HDTV

I bought my Samsung sixty-inch model: UN60J620DAFXZA approximately ten months ago. I purchased the television at a decent price due to it being around the time of the 4K television beginning to rise in popularity. I just purchased a new entertainment center for my home. At the time, I was looking for something that was priced fairly, with high resolution, and a good refresh rate. The product has met or exceeded my expectations. However, I did have one issue with the television, but Samsung was very fast and efficient in their response to repair the problem. From a technological standpoint, the television’s function is great. The picture is 1080p with backlit with LEDs and has 120Hz refresh rate, and as a big gamer I haven’t experienced any issue with the refresh rate or the resolution of the display. The color is very crisp and clear, but there is some pixilation in the blacks. The thickness, weight, and layout of the ports on the back are not ideal for a wall hanging application. The port problem can be solved with aftermarket ninety-degree connectors. However, if you’re looking for a television for a wall mount application it may be easier to look for a skinnier, lighter model that has a port layout that is more appropriate for that type of application. The one major issue I’ve had was a couple of weeks ago when I turned it on there was a blue line running vertically through the right-hand side of the screen. As someone who repairs cell phones and computers as a hobby, I have seen this problem many times before. This is usually an indication of a row of dead pixels. The pixels are stuck in a color and cannot change according to the image being displayed. Upon contacting Samsung to try to rectify the issue they were very helpful. They asked me to go through a couple of trouble shooting guides, and their guides all led to the same conclusion. After that, they started the process of performing the repair under warranty since it was not even a year old. I had to submit the proper documents proving date of purchase along with pictures of the product. Once this was completed Samsung arranged for a local company to contact me to schedule the repair. The company they subcontracted was very polite and knowledgeable. They sent a technician to my house with the part required for the repair. The technician again was very well-informed and polite. He performed the repair quickly and could answer any questions I had regarding the product and the repair. After hearing the horror stories about Samsung’s customer service and repair procedures, I am happy to say the entire process, from the time of first seeing the problem to having it repaired, was less than a week. The repair could have been faster but due to my work schedule it had to be pushed a couple of days. The repair and parts were completely covered under warranty. I am very happy with this product, as well as the customer service, and care with which Samsung responded. Overall, for the price this is an excellent television. The resolution and refresh rate are good for the price. The minor issues with wall mount applications should not be a problem for anyone who uses a little foresight before purchasing. I will most definitely be purchasing more Samsung products in the future and will recommend them to anyone that will listen. The product was everything I expected it to be, however the great customer service is what really made this purchase a wonderful experience.

When the TV in my bedroom broke, I was looking to purchase a larger TV for the living room (and then move the older one to the bedroom). This is the one I decided on after reading countless reviews and comparing prices. It is exactly what I hoped for from Samsung: a quality product that still holds its own even though it's not the latest model. When I booted it up, I had to wait for it to update (which took about 15 minutes total) before I could begin using it. There is an option to update later, but I didn't want to start out with an outdated firmware. I had some minor issues with the SmartHub (app store) at first, but I think the TV was still trying to run some background setup tasks. The day after I bought it, everything loaded fine. I test the picture quality by watching some Planet Earth clips on Netflix, and I am very impressed. Everything was crisp and the default video options (Dynamic, Standard, Movie, Cinema, Sports) were sufficient for me to get a satisfactory picture. Streaming from my GS7 Edge was a little choppy, but I usually use Chromecast for that anyway. The reasons my rating is 4 stars instead of 5 include those listed above (Issues with smarthub and streaming from device) and the occasional lag time when switching between Apps and other inputs you are likely to run into with ANY smart TV these days. If anyone has any questions before buying, I'll try to respond to replies. Overall, I think it's in the running for best value on the site at $699. Oh, the stand is a little wobbly, too.

I would rate this a negative if I could. Less than 3 months after purchase, the TV would not turn on. No big deal, it's electronics and I got the unfortunate luck of the draw. But the lack of service by Samsung is the worst I've ever experienced. After troubleshooting for 45 minutes with an online tech, they agreed to have it repaired at my home and to expect a call to confirm time and date. I missed the first call and got a message stating that they were "closing the ticket". I called back and was told I needed to repeat the troubleshooting process, despite the fact I told them it had been done. After 30 minutes of arguing they agreed to have a tech come out and we set an appointment. About 3 hours later, another rep called- same process. After I finally convinced her to set an appointment (only after asking to speak to a supervisor), I got a call the next day from the tech saying they couldn't be out for at least two weeks. Funny that in Sacramento there are no local and available techs, and Samsung had to send one from the Bay Area. So it will have taken nearly a month to fix it- if they can. I can accept the malfunction of the product, but not the service. Hope your TV works. If not, expect to be without a TV or satisfaction. Bought another brand and plan to dump this lemon ASAP.

After gaining knowledge of the 4k UHD 2160P hipe and the diff in 1080p. there is very limited content or channels that record or use 4k technology at the present time, but the salesperson won't tell you unless you ask. They should be advertising those TV's as "4K compatible". For everything out there is still in 1080p content and that's what you will see, unless you have 4k compatible DVD's or bluerays. Even some sports channels still record in 60hz motion rate. So this tv with 120 hz motion rate and 1080p pixels covers all bases. However, for the "way" extra money for a 4k or OLED tv, I weighed the pros and cons and am very satisfied with this tv. Have had this tv aprx 2 months now at $579 on sale. The picture is very crisp, clear and the colors are strong. I left the picture set at default settings which are fine. I did experiment with different settings in which you could get any type of picture you want if you so desire. It was easy to set up, it has numerous apps for the smart tv end, which I will never use all of them. They do take a few seconds to load, but remember this is a "tv" and not a home computer. It does only have 2 hdmi ports, but you know this before purchase. Be sure if you do purchase any LED tv in cold weather, be sure to let it sit for 24 hours to warm up before plugging in. Also when loading it in your vehicle leave it stood up...do not lay it flat! This was told to me by the best buy rep that helped me load it into my truck. He stated that the cold weather cold crack pixels if used while still cold and laying it down was not good for the led's. Possibly that is why I've read some reviews on cracked or bad pixels. In closing the 60" screen is plenty for 8 ft away, the sound is okay and can be tweaked for optimum sound, but these days people are going to sound bars and surround sound. I purchased geek squad insurance just because...it is electronics but you never know. I have a 32" Samsung tv for 3 yrs and no problems. Its a great name brand tv and you will not be disappointed for the price for a 60" HD tv!!

To start off I bought this TV to replace my almost 9 year old Phillips 50 inch tv that was having some problems. That TV had a great picture and pretty good sound, the speakers were in the front on the bottom. I read the reviews on this Samsung but knowing that everyone has their own opinion I decided to look at it, then after, decided to buy it. I know that picture and sound can look and sound different in different surroundings. But for the price I figured it is a good deal. I just had it delivered today and set it up a couple of hours ago. First off the pros (strictly my opinion). Very easy to set up, much lighter than my old one that weighed a ton, base was simple to put on. The picture, just like in the store, is AMAZING!!! Very clear and sharp. I made a few adjustments but not much at all was needed. The remote is not bad but I will only use it for the menu and adjustments since I use the Direct TV remote anyway so I don't have much to say on it. The stand is kind of wobbly though, it does sway when you touch the tv or bump it, however after moving in a few months I plan on putting it on the wall. Now the cons (again, my opinion)... The sound is HORRIBLE. I knew there would be a difference between front speaks and back speakers, (this tv has back speakers) but come on Samsung, put some effort into it!!!! This sounds pathetic for such a big tv. It reminds me of a small hospital room tv (ya it's that bad). There is really nothing you can to to adjust it, it only gives you a couple of modes to choose from and even they still sound just as bad. You can't adjust the base or treble or anything else. I Will definitely be hooking the surround sound up to the tv (normally I have it hooked up to just the blue ray player). If it wasn't for the sound I would give this TV a higher rating but the sound is that bad!!!! I'm disappointed in Samsung for this reason. I would recommend this tv to anyone but also a sound system of some sort.

This TV is a great value for the money. Colors and contrast are great. Motion blur is so so for sports and action, not too bad but still noticeable even after adjusting/removing the blur and motion settings. The panel in this set is 120Hz. The TV It's a little bit thick, which is OK at this price point. What I find inexcusable and annoying is that all connectors stick out of the back perpendicular to the screen. This is really bad for wall mounting. You will need some L shape connectors/adapters. You can get cheap coax L and optical adapters. The problem is that you can't do that with both HDMI connectors (yes there are only 2) since they are side oriented and very close, so one will block the other. The smart TV function is also very slow . Youtube app will hang unless you manually set the DNS to Google's (8.8.8.8). And finally the remote is not very ergonomic, all buttons are pretty much the same shape and size. If these caveats don't bother you, it's a nice large set for <700 (black friday week price), but I didn't keep it.

We wanted a smart TV that was 1080p with a good picture. The picture is great, we aren't people that measure the angle at which there is some degradation in the color. I really don't care for that, the picture looks great no matter your angle. Could it be better, yes but this only cost $700 so you can't really expect a $5,000 picture for that price. Having said that, the computer the powers that TV is woeful and Samsung is known for it's poor software upgrade cycle (read, doesn't fix anything, only creates more problems with updates). So you can't watch flash based videos on the web browser. The remote control signal is painfully slow at times, you even begin to wonder if you pressed the button at all. The layout and design of the remote is also poorly thought out. My wife has small hands and it's not comfortable, I have average to large hands and it's not comfortable. The play buttons are down the bottom of the remote which is beveled so you struggle not to drop it when you need to use those buttons. Overall the software and processing power of this TV is pathetic. I'm not talking $700 pathetic, I'm talking the software team should be sent back to school and made to use this TV until it infuriates them so they learn pathetic. Overall, the size and picture value of a $700 TV make up for the poor software but beware that if you are expecting a fantastic user experience, consider getting a different TV or at least one of those smart universal remotes.

I was lucky. My old plasma set failed. On Black Friday morning. Being a fan of Samsung, I started looking online for a replacement. I didn't want 4K, and I didn't want curved, and I've got 3D covered so didn't need that feature, either. The Samsung J6200 series fit the requirements perfectly. The 60" was on a really good sale price, but Best Buy's website showed out-of-stock in Arizona. I went to the local store, anyway, to look for alternatives. They had a sample set on the wall, and as luck would have it...they had exactly one in stock. I took it home. Performance-wise, I'm very happy with the set. It's taken me a bit of time go get used to LED vs. plasma. The J6200 series offers 120 Hz frame rates, but it's still more difficult to follow a hockey puck than it was on my plasma's 600 Hz refresh rate. I also had some issues (pilot error) with skin tones, and managed to mess up the colors pretty badly, but going back to the default got me up and running again. I found the adjustment I needed to make, and things are great. For a 60" set, it's easy to handle. I set it up by myself. Audio quality for the in-set speakers is adequate, but no replacement for my 7.1 system. The remote, though, is a downgrade from the one that came with my 51" 3D plasma, with no backlighting being the biggest loss. Picture quality, for an LED set, is very good. Compared to older LED technology, it's a clear improvement, but you do get that graying out effect when well off-center (more than 45°). Would I buy it again? Yes.