Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam - Platinum

50 dollar gift card with pair
This 2017 ENERGY STAR® certified dryer is eco-friendly and energy-efficient. Its advanced features, such as Multi-Steam technology, give you the ability to steam away wrinkles, while Eco Dry uses up to 25% less energy for every load.

Laundry Buying Guide
$899.99
Protection Plan Options
Complete Your Laundry Room
Color:
Platinum
  • Platinum
  • White
Dryer Heating Source:

Key Specs

  • Product Height
    45 inches
  • Product Width
    27 inches
  • Capacity
    7.4 cubic feet
  • Steam Function
    Yes
  • Dryer Heating Source
    Electric
  • Moisture Sensor
    Yes
  • Color Finish
    Black
  • App-Controlled
    Yes
30"
Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam - Platinum - Front_Standard
27"
(Doors closed)
45"

Overview

What's Included


  • Samsung 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
96% of customers would recommend this product to a friend (612 out of 641)

Energy Ratings


Features


2017 ENERGY STAR® certified

Meets the strict 2017 energy efficiency specifications and standards.

Multi-Steam technology

Steam away wrinkles, odors, bacteria, and static.

Eco Dry

Uses up to 25% less energy for every load.

Sensor Dry

Optimizes the time and temperature to dry clothes thoroughly, avoiding heat damage.

Smart Care

Troubleshoot straight from your smartphone.

11 preset dry cycles

Cover almost any drying need for your active family.

4 temperature settings

Various heat settings for all your drying needs.

Interior drum light

Put an end to stray socks or smaller laundry items.

7.4 cu. ft. capacity

Fewer loads, less time in the laundry room and more time for you.

Easy-to-read, distinctive Ice Blue LED display.

Reversible glass door for a premium look and feel.

Wrinkle Prevent option rotates the laundry in the dryer even after the cycle is complete.

Flexible venting options

4-way venting options allow your dryer to be vented on multiple sides.

Powder-coat interior

Easy-to-wipe interior for minimal maintenance.

Matching washer: WA50M7450AP

4 dry levels

Very Dry, More Dry, Normal Dry, Damp Dry.


Overall customer rating

4.7
96%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Wouldn’t buy again

    Posted
    MSarm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m not sure if it’s my house or the dryer, but this thing only works about 70% of the time. The other times it randomly shuts off and won’t stay on longer than about 10-15 minutes, so I eventually have to find places to hang up the items in the load to air dry. I’ve never had such a hard time with an appliance. It doesn’t even seem like it gets very warm inside before shutting off and it won’t turn back on again for hours. I had the dryer exchanged for the same one and I’m still experiencing the same issue. It was also a HUGE headache to try and get Best Buy to do anything about it, even though it was only a few weeks after I purchased it that I started experiencing the issue. They were unhelpful, told me to call Samsung, Samsung told me it wasn’t their issue since it was within a month of purchase, called the Best Buy store I bought it from and the girl on the phone was unbelievably rude, and finally got it exchanged (the whole process took 2 weeks), ONLY to have it not even resolve the issue. I’ve since given up and decided to just live with the issue and dread the weekly gamble that is laundry day. Long story short, I will never buy a Samsung appliance or shop at Best Buy again after this ordeal.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worked for 3 loads

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The dryer completed 3 loads of laundry successfully. Since the machine we were replacing was from the 1970's and had just stopped working last week, I didn't feel that 3 loads was a long enough lifespan for this particular piece of equipment. I did the calculation, and it would have cost a similar amount to throw away my laundry I felt that spending over $100 per load of laundry dried was too high. I decided to return it. Usually the samsung appliances I purchase fail a week or so after the warranty is up. This one must have been programmed to self destruct a bit too soon. The upside: My wife and I got to spend some extra time in the truck together driving back and forth to Best Buy. We also got some extra exercise from getting to move and install a dryer not once, but twice. Needless to say, we bought a different model after returning this one. The Best Buy employees were very helpful.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Only worked 2x in a month

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this dryer based on price & look of the product. The first time I used it, it didn't work. The dryer would not get hot. I had to go to the Laundromat to dry 4 loads of laundry. I called to set a service appointment but had to wait 2 weeks for availability. I used the dryer again hoping it would work and it did. I still kept the appointment since I knew something was wrong with it. The next week the dryer was not heating again. Luckily the service appointment was still in place and they came out as scheduled. The dryer was working when he tested it but still looked to determine if there was a problem. The tech explained what he thought was the problem and fixed it. It worked while he was there and I thought I would be able to use it for my next load of laundry. Once again the dryer would not heat up and had to take my clothes to the dryer before hurricane Irma hit. This machine along with the matching washing machine was a poor choice on my part and I would NEVER buy or recommend them to anyone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sleek Dryer

    Posted
    AtHomeMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great looking dryer. Originally wanted the platinum colored dryer but didn't think it was worth the price. This dryer looks just as nice. Also works great! Dryer seemed to have some what of a learning curve. For some reason it didn't seem to be drying clothes very well while using moisture sensor. Would have to change to the time drying to finish getting clothes dry. Now after about a month in, is drying clothes no problem on moisture sensor. Even drys cloth bamboo diapers quickly! Added bonus, 3 year old son loves the light you can turn on while the dryer is spinning. He gets a kick out of watching the clothes flip around. Light automatically turns off after couple minutes. Wrinkle away works pretty good too. Hate ironing, throw in a couple of my husband's button down dress shirts and it did a pretty good job. He hadn't worn them in awhile because they got wrinkled from being bunched up in the closet. Shirts don't have the crisp just ironed look but they look decent enough to go out in.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    8BitSkills
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off, I want to say how much I appreciated the help I received from an employee in the store. They explained the benefits of getting a white machine (cost and the color never goes out of season so always matches if replaced) and how to use the machine. You can't overload it in the middle or it won't sense proper weight during the pre-wash spin for balance and measuring. This leads to too little water being used which leads to clothes that aren't as clean as they should be. It's in the instructions but leads to complaints and returns. Following instructions, everything is great. Tested it out for myself just to see and things didn't rinse well (some soap/film on clothes). I really like it so far but am aware of recall on previous model so I'm glad I got the geek squad warranty just on case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very modern dryer

    Posted
    netscorer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Decided to go with Samsung for the new washer/dryer combo. Our 20 year old dryer was taking too long to dry cloth and washer was leaving nasty marks on the cloth. New combo works wonderfully. The washer is a dream and dryer, thanks to the steam dry functions took us straight to the 21st century. Free set-up by best Buy was efficient. They do require you to purchase bunch of the accessories (power cord, vent connection, etc.) that frankly should be included in the purchase price. Our old dryer power cord was absolutely fine and vent kit that Best Buy supplied did not even work for our vent, but without them I would not get free installation. So one star is deducted for that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Product Great .. Installation Not So Much

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the washer and dryer and have no complaints. The only thing I would say is my wife needs a stool to get to the bottom of the washer to get the clothes. Problem I had was the installation team, they hooked up the washer wrong and the water from 4 loads of laundry ended up in the basement and made a pretty big mess. The response from the Insurance team took forever and I ended up having to clean it all up myself. 3 weeks later I finally get a response that the claim was denied!!!???!!! Nobody every reached out to me to explain and I have been on the phone for weeks trying to get an answer. Hopefully tomorrow I will find out more. Used to love Best Buy but starting to seriously think about looking elsewhere! I recommend the Washer and Dryer.. but you may want to install yourself or make sure you check the installation on the first load!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    RocketRocket
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This dryer is a huge it in the household. We had originally ordered a base model from another brand. When it came it was literally two knobs and a door. We decided to return it about 5 minutes after it arrived and looked again. This one was the choice by a long shot! It's been great. It even plays a song with the cycle has completed. :) Tons and tons of features including the steam dry. It comes with a "t" and an extra hose to connect this function to the water line for the washer. I had to get a longer line as the one that comes with it is about 3' long and the way my laundry room is plummed (all connections on the left wall) I needed the extra length. Easy connection though once it's ready. Don't buy a cheap dryer, spend a little bit of money on one like this that you'll own for 10 years that makes you smile each time you hear it.

    I would recommend this to a friend



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