Shark - AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected - Black
- Key Specs
- Cleaning Path Width: 5.67 inches
- Pet: true
- Vacuum Type: Robotic vacuums
- Bin Capacity: 0.27 gallons
- Product Weight: 14.5 pounds (The out of box weight of the item.)
- Bagless: true
- Compatible Floor Type: Bare Floor, Carpet, Hardwoods, Rugs, Tile
- Amperage: 0.6 amperes (Strength of electrical current.)
- Corded/Cordless: Cordless
- Wattage: 120 watts (Measurement of electrical power.)
- Wet And Dry Usage: false
- Filter Type: HEPA
- Hypoallergenic: true
- Multi Surface: true
- Washable Filter: true
- Attachments Included: Side Brush (1x)
- Auto Docking and Recharging: true
- Maximum Runtime: 120 minutes
- Works With: Amazon Alexa, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- General
- Product Name: AI Ultra Robot Vacuum with Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, WiFI Connected
- Brand: Shark
- Model Number: RV2502AE
- Color: Black
- Dimensions
- Product Height: 3.5 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 12.9 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 12.6 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Features
- Connectivity Technology: Wi-Fi (The manner in which a device sends data to another device over a short distance.)
- Cliff Sensor: true
- Bagless: true
- Amperage: 0.6 amperes (Strength of electrical current.)
- Wattage: 120 watts (Measurement of electrical power.)
- Wet And Dry Usage: false
- Filter Type: HEPA
- Voltage: 120 volts (Amount of power needed to support an electrical current.)
- Mop: No
- Protective Bumpers: true
- Remote Control: true
- Self-Emptying: true (During docking these products can automatically empty the contents of the collection bin into a separate base collection bin which is capable of holding dirt and debris from more than one cleaning cycle.)
- Performance
- Edge Cleaning: true
- Power
- Rechargeable Battery: true
- Charger Included: true
- Battery Charge Time: 360 minutes (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Battery Chemistry: Lithium-ion
- Compatibility
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Works With: Amazon Alexa, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- Certifications Listings & Approvals
- Product Safety Certifications and Standard(s): UL Listed (Lists the applicable certifications and/or standards, as stated by the manufacturer, in which the product has met the requirements for the assurance of quality and safety.)
- Other
- UPC: 622356574501
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
- Incredible Suction: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
- No Spots Missed: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- It Empties Itself: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
- Precision Home Mapping: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- Perfect for Homes with Pets: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
- Hands Free Control: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
- Extended Runtime: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
- Built, Tested, and Perfected: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
- What's Included:: 1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 1 Side Brush
Whats Included
- (1) Shark AI Ultra Robot
- (1) XL HEPA Self-Empty Base, (1) Side Brush, (1) Filter
- Owner's Manual
Product Manuals
Q: The specs say it is 3.5 inches tall. Is that correct? I need the robot to go under furniture.
A: The shark will go under some furniture, but it is limited. Floors under low couches or chairs don't work. Also, stools and chairs less that about a foot between the legs will also not work. This machine first maps the floor space in your house, which takes a few hours. After that you can program it to clean the entire house or individual rooms, as needed. It can be controlled from your phone with the downloadable app. The biggest issue I've found is with pet hair. We have a golden retriever that sheds a lot. The robot manual says that you should clean the brush rollers periodically. It doesn't say that the "error 2, obstruction" can occur when pet hair fouls the brush roller. This is easy to clean out, but it is not "an obstruction" and the manual is not really clear on this. We spent days trying to fix the obstruction error, thinking that it was an issue with the "feeler" brushes getting stuck. Once we cleared the brush roller, the light dawned. Once we'd figured that out, the Shark has worked perfectly. If you have animals or very deep pile carpeting or if you sew a lot (thread lost on the floor), I'd recommend that you clean the brush roller after every two or three uses. Doing this maintenace takes about as much time as emptying and replacing the dust bag in a regular vacuum. Hope that that helps.
A: You can use successfully with just the app- no need to use Alexa or Google devices
A: 120 minutes is how much you might be able to get under optimal conditions assuming a battery that's close to brand new, a wide open room with nothing for the robot to get stuck on, and a floor that's already clean enough that it doesn't need to ramp up the suction for targeted cleaning. In other words, it's probably more than you'll get in day to day use. I wouldn't be that concerned about it though. The biggest advantage to having a robot with active navigation like this is that it knows where it was when it ran out of battery. So when it gets low it stops, returns to its dock, then picks up where it left off once it's gotten enough charge to finish the job. So long as it doesn't end up cut off from its charging base by a closed door or the like, it can stick with a cleaning job more or less indefinitely.
A: This is a common problem. First issue: do you have long haired pets? If so, your problem is common. The brushes that you see on the front of the machine are for finding obstructions as it navigates its work space, such as a couch that has been moved. The usual cause of error 2 is that pet hair (or thread or yarn, if you sew or knit) has gotten spooled onto the roller brush in the middle of the machine's underside. It is easy to check, as the cover can be easily removed and the roller taken out. the hair or yarn will be wound around one end of the roller. Remove this, put the roller and cover back in place, and clear the error. The machine should work fine. To keep this from happening again, check the roller every two or three times that the machine is used.
Q: I have a two story home. Can it be used on both floors and does it support multi floor mapping?
A: Thank you for your interest in the Shark AI Robot Vacuum. You do have the option to manually move the robot to another level in your home to clean however at this time it does not offer multi-floor mapping.
A: Mine does exactly the same thing. I have checked the entire app and cannot find a setting to make it vacuum longer. However, once it gets back to the charger you can send it back out to clean again. I have an Android phone and I was wondering if in the Iphone app you can change these recharge levels. That is one of the few complaints I have about this Vacuum. It is great otherwise.
A: We would like to let you know that this Robot is 4.3 inches tall.
A: Yes i have this but there is only 1 side brush that had me confused and on the phone with bestbuy rep disappointed. It has the clean edge. I called shark and they said this is their newest model just released 2 mths ago. It's 1 side brush with the cleanedge blower
