This headsets are very good I love it the sound and comfort desing its a win for the price

The headphones, frankly were pretty awesome. Comfy, great speakers, pretty good mic on them... then they just randomly broke. I took them off and my left headphone lay limp in my hand. I've never dropped them nor have I mishandled them. I don't have the retail box any longer, and it's been 17 months since I purchased them otherwise I'd return them. I probably won't be revisiting my relationship with Turtle Beach again, as a complete break like this without any kind of reason leaves a terrible taste in my mouth.

Sounds and mic quantity is great. That's the two stars. Huge build quality issues. We have three of these. One lost the sound in one ear and was replaced under warranty. The two others have both broken in the exact same spots. One of them has actually broken on both side, yet in the exact same manner and location. My recommendation is to stay away from these. Find something with better build quality. That's what I'm trying to do.

I bought my original par of these in August of 2019 and I loved them, they served me faithfully for over a year. However after covid hit that meant I was working from home more and thus using them more. The head set has never been mishandled, as never dropped and when not on my ears or around my neck they were held in my hands on sitting down on a flat surface. Just over a year after I purchased them the plastic above the ear rest and direct below the metal headband snapped. I was sad but I had an extended warranty so I got them replaced with the same exact pair. I continued the same pattern of use I had since I was still working from home (again no mishandling or dropping) and here we are just over 4 months later and the exact same piece has cracks going almost completely around the circumference of the plastic, thus putting them in danger of breaking in the exact same way. This, to me, means that i either have one HUGE head that this headset is being stretched to the point of excess fatigue, or more then likely this piece of plastic is thin, low quality, and designed around minimal use. So with this experience I would say if you happen to want a headset you can use regularly do NOT get this one.

Complete garbage! Broke EVERYWHERE. Currently being held together with zip ties. DO NOT BUY. Nice sound though, shame.