About This Item
- General
- Brand: Geek Squad®
- Product Name: Technology Reset Service
- Other
- UPC: 400064576631
Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
- Before we begin: During the pre-call for your service, we'll ensure that you have the login information for your devices and that you have either direct access or a mobile device with app access to your devices.
- We'll reset your devices: We'll perform a factory reset on up to 10 devices of your choosing, even if you didn't purchase them at Best Buy. This can include smart TVs, smart home devices, monitoring systems, automation systems and many others.
- Final steps: We’ll confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.
Q: What will happen during the final steps of the service?
A: The technicians will confirm that you can no longer log into your devices and that any non-app-based device is at the initial setup screen.
Q: What does the Technology Reset Service include?
A: This service includes performing a factory reset on up to 10 devices, including smart TVs, smart home devices, monitoring systems, and automation systems.
Q: Do I need to have purchased my devices from Best Buy for this service?
A: No, you do not need to have purchased your devices from Best Buy to use the Technology Reset Service.
Q: What do I need to do before the technician arrives?
A: Before the service, ensure you have the login information for your devices and either direct access or mobile device app access to your devices.
Q: Does the service include setting up my Wi-Fi?
A: No, the Technology Reset Service does not include Wi-Fi setup or troubleshooting.
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Reviews
Rating 4.5 out of 5 stars with 515 reviews
- Service (40)
- Professionalism (21)
- Knowledge (18)
- Ease of use (15)
- Overall Performance (14)
- Battery Life (4)
- Camera (3)
- Sound Bar (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.
Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
| Pros for Technology Reset Service | |||
|---|---|---|---|
| Service, Professionalism, Knowledge, Ease of use, Overall Performance | Ease of use, Software Setup, Speed | Overall Performance, Knowledge, Service, Professionalism, Virus Removal | Overall Performance, Ease of use, Knowledge, Setup, Data Transfer |
| Cons for Technology Reset Service | |||
| Battery Life, Camera, Sound Bar | Customer Service, Overall Performance | Operating System, Hard Drive, Data Loss | Computer, Compatibility, Scheduling |