We received the CrossWave a few days ago and I wanted to give it a couple good uses first before writing anything. We also a different branded floor scrubber and I wanted to test this against it also.
Unboxing was simple, it came in a large cardboard box with plenty of paper egg shell type liners. Inside you'll find the machine wrapped in plastic, in basically two pieces.
Just remove the handle and body assembly, remove all the plastic bags and little advertisement flyer attached to the side, slide the handle into place till you hear it snap in and you are done. The cord is nice and long, we can reach around our kitchen and dining area easily using one plugin. Also inside the box you will find two small bottles of cleaning solutions, one multi floor and one for hardwood, two brushes - one for hardwood and one multi floor brush, there's one multi floor brush already installed and ready to go. There's also a plastic tray for setting the machine in after use and to be used for cleaning out the machine, a plastic brush holder is also included and snaps into the side of the plastic flor tray, nice for storing and drying your brushes after use. A manual, guide and warranty registration card are also included, it's nice to see Bissell has given this a two year warranty also.
For our test I first ran our normally used vacuum over the area rugs in the kitchen and dining area, figured I wanted to give it a good test and see if it actually picked up anything our vac didn't. I filled the solution bottle to the large area marks "figuring two rugs and the tile floor around may take a lot", but I only used about half of the solution recommended, I've found over the years I can use less than what's recommended in all the machines we've owned and this seemed like a lot to me, "just personal choice".
I started the machine up and began with the runner in the kitchen, be sure to select the "Rug" power button for which floor type you'll be cleaning on. When you depress the solution release trigger two leds light up the solution path on the head and you can see the solution flowing "neat", a great way to see that the solution is coming out.
While running the machine is a little heavy to run around as it cleans and vacs it really sticks to the rug and takes a little effort to move, "not bad by any means" and less than our full sized carpet cleaner. With the clear head surrounding the brush you can see the solution doing it's work, foaming up and being sucked in. I didn't pay much attention to the dirty water tank at this point, I focused on getting that carpet clean.
After a good run over the kitchen runner I ran it around the tile floor around it "switching the power switch to hard floor", I could visually see the floor getting cleaner and a second quick pass after the solution application really pulled off a lot of the water leaving the floor just barely damp. Next I went over to the are rug in the dining area "breakfast nook" and started there, also setting the power switch to rug. I did notice the solution tank really didn't use a lot of solution and was surprised, I expected more, but the floor and runner were definitely getting enough as they were left slightly damp. After running over the throw rug in the dining are, I did the tile around it with a couple quick passes and then shut off the machine for cleaning and inspection.
We were really surprised as to what came out of those rugs, the visibly were a lot cleaner, and the dirty water tank looked like a cup of hot chocolate with chunks "eww",
can't believe that came out of the carpets even after going over them with the regular vac "and it's a high end popular model to boot". The water was absolutely dark, lots of what looked like mud laying in the bottom "see pic".
Taking the unit apart for cleaning couldn't be easier, first just take out the water tank, dump, remove the air filter, wash out the tank assembly and set aside to dry, I also rinsed out the air filter according to instructions and set it aside to dry out. Next, cleaning the brush was easier than expected, just lift up on the back side of the cover and it pops right off, then there's a small tab on the right side of the brush marked "pull", pull up and the brush comes right out. I took that to the sink rinsed and squeezed out all the water I could and put it in the drying tray. I noticed the head and intake tube had a lot of dirt in them so I took it to the bath tub and rinsed it out and placed in the try to dry, I had actually forgotten you can use the tray to rinse the whole thing out, just used to cleaning our old carpet cleaner that way, I'll try that sometime. Oh, and the solution tank, it only took half of it to clean up those areas, wow, our other one took at least one tank "and it's bigger". So this appears really economical to run.
In all I'd say this beat our other floor cleaner by simple versatility, how well it cleaned and how little of the solution it actually used. It probably doesn't get right down into the grout as well as our other one, but I'll know more as time goes on, and it's easy enough to use more often so that may be a moot point.
My wife is really pleased with the outcome, some of the spots on the runner in the kitchen are now gone and it looks great. The throw rugs colors in the dining area look like new again, "didn't realize they were that dingy till after cleaning".
I'll highly recommend this floor cleaner and if you have a lot of hardwood, laminate, tile and throw rugs "which we do, no carpet anywhere" then this would be a great machine for you. I did see Bissell is coming out with a area rug specific brush and have that on my want list as I think it will do an even better job on the throw rugs even though the results are already outstanding.