Bosch - 800 Series 24" Custom Panel Dishwasher with Stainless Steel Tub - Custom Panel Ready

This isn't a bad dishwasher, but a few gripes: - the door spring isn't adjustable to accommodate different weight door panels. I had to add a 5 pound lead sheet to the door to balance it. Plus the hinge has a lot of friction, so it takes effort to both open and close it. My Miele had an adjustable spring, and it would balance in any position and open/close easily. - plastic items stay wet after it runs. And the upper racks are plastic, and are dripping wet so they get water all over the lower racks when you slide them open. - seems a bit wider than standard. We had to remove some cabinet trim to get this dishwasher to fit. - the middle rack doesn't seem set up for cereal bowls, tupperware and other mid-sized containers. It's like it was only designed for cups / glasses (tines are too tall, bottom is tilted). The bottom rack fills up with plates and cookware, so there's no room there either. - takes 2 buttons to start it, and you have to hit a button to turn it off after it's done or it will beep at you. - this dishwasher is quiet, and cleans pretty well, so it does it's job. The third rack is useful and I prefer it over the silverware basket. It's just got some annoyances.

My 14 year old Bosch finely quit, and replaced it with this new model. It is very quiet on the plus side. On the down side is the configuration of the racks and the way they feel more flimsy than the old models. The second rack has strange "added" features that I find useless and take up space. Also my wine glasses do not fit in the space for glass ware so I would have to remove the top rack to use it for wine glasses. There is a third top skinny rack for utensils but you forget they are there when putting away dishes!! :0

This was a replacement for another Bosch dishwasher. We had been happy with the quality of Bosch and felt comfortable getting essentially the same machine. This one is even quieter and I like the extra top rack for larger serving utensils and it also has a larger cutlery basket which serves our needs. Install was easy, including swapping the cabinet front from the old machine to the new and Best Buy covered the install cost. Price was competitive with other retailers.

Quiet as a whisper when it is running. Geek squad installer was extremely proficient and accommodating. We are waiting our matching cabinet front. You should get the template for the cabinet front ahead of time so you can get the front panel fabricated before the installers show up. You will also need this template for the cabinet maker.

I can't rate the product because Best Buy botched the delivery on two separate occasions and could not get their act together to get me my dishwasher delivered. Never again with this company.