I originally bought this for my basement but we loved it so much we put it upstairs in the bedroom. Our heat doesn't push well to the upstairs but this heater looks awesome & heats nicely

My overall experience, including website review, ordering, delivery and customer service, is quite satisfactory

This mid-sized personal heater is awesome. It was given as a gift and it's recipient was more than pleased with all aspects of it. First of all, this is heavy for a personal heater - no cheap lightweight feel of plastic on this unit! The exterior is made of metal and is a spectacular gloss black in color. The flames are lovely and the "glowing" embers are exceptional. While running, this heater was surprisingly quiet. The heat produced was absolutely sufficient for the user's needs. I feel the Crane Fireplace Space Heater (in awesome gloss black) was both aesthetically pleasing and exceptionally functional! It was nice to finally find something of this caliber in a personal mid-sized space heater. Well done and I would recommend this to anyone in a heartbeat!

I love this product!! Straight of the box, plug it in and turn it on to enjoy the ambiance of a beautiful mini fireplace!! Don't let the size full you, it's small but heats up large areas rather quickly! It's safe for pets and kids because the surfaces don't get hot!! The auto shut-off, should it overheat, and it hasn't yet, is a comforting safety feature! You also have the option of no heat, just the fireglow and it's like having a firepit inside your home, cabin, office, etc, minus any smoke!! Well worth the money folks!! Going back to buy another one!

We love this heater. It is like an instant fireplace. We purchased the black frame, because at night it blends right in when placed in front of our wood burning stove (which I can't use because of smoke allergies ;-( It heats our family room nicely as an additional heat source and visually it is very pleasing in winter.