Black Friday is hereShop new DoorbustersShop now

Main Content
product image

GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel

Model: XPIO13SCSS
SKU: 6408648
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Color Finish: Stainless steel
    • Product Height: 16 1/2 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 13 7/16 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 17 1/2 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Daily Ice Production: 38 pounds (Maximum quantity of ice that can be produced within 24 hours.)
    • Ice Storage Capacity: 3 pounds (Maximum quantity of ice that can be stored in the appliance’s designated storage compartment(s).)
    • Clear Ice: false (The ice maker's freezing method ensures that clear ice is produced. Clear ice results from the water being frozen in layers, ensuring that air and impurities are forced out.)
  • General
    • Brand: GE Profile
    • Model Number: XPIO13SCSS
    • Product Name: Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi
    • Color: Stainless Steel
    • Color Finish: Stainless steel
  • Dimensions
    • Product Height: 16 1/2 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 13 7/16 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 17 1/2 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 38 pounds (The out of box weight of the item.)
  • Capacity
    • Daily Ice Production: 38 pounds (Maximum quantity of ice that can be produced within 24 hours.)
    • Ice Storage Capacity: 3 pounds (Maximum quantity of ice that can be stored in the appliance’s designated storage compartment(s).)
  • Ice & Water
    • Clear Ice: false (The ice maker's freezing method ensures that clear ice is produced. Clear ice results from the water being frozen in layers, ensuring that air and impurities are forced out.)
    • Ice Maker Ice Form: Nugget
    • Water Source: Reservoir
    • Drain Required: false
  • Filter Info
    • Water Filter: true (Filters work to remove contaminants from the water before it freezes, which may result in cleaner and better-tasting ice cubes. Filters also promote the longevity of the appliance by reducing mineral and scale build-up.)
    • Water Filter Model Number: P4INKFILTER (The water filter model(s) recommended for use with the product.)
  • Features
    • Ice Maker Type: Countertop/portable
    • Self-Cleaning: false
    • Ice Scoop Included: true
    • Auto Shut-Off: true (Feature automatically turns off the product.)
    • Control Type: Touchscreen
    • Front Venting: false (Products that ventilate through the front allow for built-in or undercounter placement options.)
  • Electrical Specification
    • Amperage: 15 amperes (Strength of electrical current.)
    • Voltage: 120 volts (Amount of power needed to support an electrical current.)
  • Certifications Listings & Approvals
    • ADA Compliant: false (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
    • Chemical Disclosures: For more information about chemicals in this product, including PFAS chemicals, visit: https://www.geappliances.com/chemical-reports. Para obtener más información sobre los productos químicos de este producto, incluidos los productos químicos PFAS, visite: https://www.geappliances.com/chemical-reports.” (The disclosure of Per- and Polyfluorinated Substances (PFAS) and/or other chemicals.)
  • Warranty
    • Warranty - Parts: 1 year limited entire appliance
    • Warranty - Labor: 1 year limited entire appliance
  • Other
    • UPC: 084691856436

Nugget Ice. Pellet ice. Drive-in ice. Whatever you call it, you know it's "the good ice." Now that chewable ice is available from the convenience of your countertop with the Opal 2.0 Ice Maker. It is capable of producing up to 38 lbs. of ice in 24 hours and stores up to 3 lbs. of ice at one time. The Opal 2.0 Ice Maker has WiFi connection capability and comes with the side tank attachment for 3x more ice production.

  • Rapid Production: Begin enjoying your first batch of ice in 10 minutes or less, with 1.6 pounds of ice produced per hour
  • Opal Nugget Ice, The Good Ice: Serve up chewable, crunchable, craveable nugget ice that's ready sonic fast and retains its flavor, unlike traditional hard cubes. Refreshing pellet ice made from compacted ice flakes for the perfect cocktails, sodas and other beverages
  • 38 Pounds of Ice Per Day: Never run out of nugget ice thanks to a large capacity ice maker that makes 1.6 pounds of fresh ice per hour and holds up to 3 pounds at a time.
  • Built-in WiFi and Voice Control: Easily pair your ice maker’s built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google
  • Water Tank: Eliminate the need for an outside water source with an attached water supply for ice, which allows you to produce up to three times more ice and easily detaches for clean up
  • Batch Made Ice: Innovative design avoids clumping and leaks by recirculating ice melt to the water reservoir. You'll always have fresh ice on hand thanks to a smart, automatic ice maker that refills when your ice is running low
  • Fresh and Filtered Ice: Enjoy crisp, clean ice thanks to a cutting edge ice filtration system available for the lower water reservoir and compatible with the filter P4INKFILTER
  • LED Display Screen: Precision control is available at the touch of a screen thanks to an intuitive LED screen that illuminates when being used and darkens when at rest
  • Convenient Cleaning Solutions: Skip the scrubbing thanks to an advanced cleaning system that helps sanitize (preventing mold and mildew growth) and descale (cutting down on scale and mineral build-up) when used regularly, keeping ice tasting fresh and machine performance at its best
  • Rapid Production: Begin enjoying your first batch of ice in 10 minutes or less, with 1.6 pounds of ice produced per hour
  • Opal Nugget Ice, The Good Ice: Serve up chewable, crunchable, craveable nugget ice that's ready sonic fast and retains its flavor, unlike traditional hard cubes. Refreshing pellet ice made from compacted ice flakes for the perfect cocktails, sodas and other beverages
  • 38 Pounds of Ice Per Day: Never run out of nugget ice thanks to a large capacity ice maker that makes 1.6 pounds of fresh ice per hour and holds up to 3 pounds at a time.
  • Built-in WiFi and Voice Control: Easily pair your ice maker’s built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google
  • Water Tank: Eliminate the need for an outside water source with an attached water supply for ice, which allows you to produce up to three times more ice and easily detaches for clean up
  • Batch Made Ice: Innovative design avoids clumping and leaks by recirculating ice melt to the water reservoir. You'll always have fresh ice on hand thanks to a smart, automatic ice maker that refills when your ice is running low
  • Fresh and Filtered Ice: Enjoy crisp, clean ice thanks to a cutting edge ice filtration system available for the lower water reservoir and compatible with the filter P4INKFILTER
  • LED Display Screen: Precision control is available at the touch of a screen thanks to an intuitive LED screen that illuminates when being used and darkens when at rest
  • Convenient Cleaning Solutions: Skip the scrubbing thanks to an advanced cleaning system that helps sanitize (preventing mold and mildew growth) and descale (cutting down on scale and mineral build-up) when used regularly, keeping ice tasting fresh and machine performance at its best
Whats Included
  • GE Profile Opal 2.0 38 lb. Portable Ice maker with Nugget Ice Production, Side Tank and Built-in WiFi
  • Ice Scoop
  • Side Tank
  • Drip Tray
  • Ice Bin
  • Owners Manual
  • GE Profile Opal 2.0 38 lb. Portable Ice maker with Nugget Ice Production, Side Tank and Built-in WiFi
  • Ice Scoop
  • Side Tank
  • Drip Tray
  • Ice Bin
  • Owners Manual

Q: I've read numerous disastrous feedback for this unit on Amazon and I'm a bit worried about the number of defective units being sold. Has anyone owned this for more than a year without incident? Has anyone used the Geek Squad extended warranty for repairs?

A: There are a couple of versions of the Opal out there. I just picked up the Opal 2.0 which is an improved version and seems to work quite well. One way you can differentiate the units is the 2.0 version has touch button sensors on the front for the power, light and cleaning cycle. If you are really concerned you can get the extended warranty through Best buy. Although I have not used the extended warranty on this unit I have used it on my Samsung refrigerator's ice maker and found the service to be quite good.

Q: Do you leave it running all of the time or do you turn it off?

A: If you leave it running, the ice will gradually melt and be recycled into the water reservoir. While this is not problematic, the ice will form a clump and become less convenient to serve. I prefer to make as much ice as I need, storing some in my freezer, then I turn the unit off until I need ice again.

Q: What's the difference between the Opal 1.0 (Sold online at other retailers) and the Opal 2.0 besides design?

A: Here are the major differences: - The casing corners are now rounded - The circle LED indicator has been replaced by "touch-sensitive" buttons on the front, as well as distinct word labels stating what the appliance is doing. This includes replacing the rear slider switch for cleaning with touch-button functionality in the front - The plastic ice bin no longer has holes along the rear-bottom; a spring-loaded hole has been added that opens only when the bin is slid all the way into the appliance, thereby preventing drips when fully removing the bin - Overall, the appliance does appear quieter, though that's more subjective - Biggy: when draining the water while cleaning, it completely dumps in about 30 seconds. Previous units took minutes to do this. I hope this helps!

Q: Keeps saying add water

A: I contacted the Opal Service Techs at 866-907-6718 to inquire about the same issue and these are the instructions they sent me via email. I hope this information is helpful if you are experiencing this issue. “Thank you for contacting us regarding your Opal Nugget Ice Maker! If the water well is filled to the upper fill line and no ice is being produced, please perform this simple test: 1. Please start the Opal and switch to cleaning mode. Don't forget to detach the side tank. 2. Remove the screen/filter at the bottom corner of the reservoir, exposing the small white rubber inlet used for water circulation. 3. Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. 4. Remove the ice bin and press the button to see if the Opal pumps water. This could take up to 5 minutes to start. 5. Plug the small inlet with your finger for 10-15 seconds to create a vacuum within the pump/circulation system. 6. Release the plug and wait a minute or until you see water movement. 7. If you do not see a change, you may want to repeat these steps a couple of times. 8. Please reply to this email and advise what you see...water is flowing down the back of the trough or there is no water movement at all. 9. If you see water movement, please switch to ice mode and run for 30 minutes. Please reply directly to this email with the results. To serve you and others in a timely manner, your ticket will be closed after 5 days if we receive no response. Thank you, OnPoint Warranty Solutions GE's Authorized Opal Service Provider OnPoint Warranty Solutions LLC | 9900 Corporate Campus Drive | #2050 | Louisville, KY 40223 | 877.533.2559

Q: It seems to consistently go into defrost after about 1/4 bin of ice at which point, the cycle water stream flows into the ice tray and melts what ice was made? It's an endless cycle of produce, melt, produce, melt and have yet to get a full tray of ice.

A: We have this same problem. We have had ours for about 4 months. It worked great for a few months and we never ran out of ice. Now it gets about a quarter of the way full and goes into defrost most. Huge pain!

Q: We have had this ice maker for less than a month and it's worked great until today it's making a really loud noise. It sounds like the motor is struggling to run. Any suggestions?

A: Though it is kind of a pain, cleaning it weekly like the manual recommends really keeps the motor running smoother and the fan more quiet. When ours starts making louder noise, a thorough cleaning quiets it down. The machine will also last much much longer by doing the cleaning regularly.

Q: Brand new out of box, followed the setup instructions, did the cleaning cycle, drained. It went into Making Ice mode, but no ice. Then goes to defrost mode. It just keeps cycling between these modes and no ice. Unplugged overnight and still doing this.

A: Leave it plugged in. Mine did this & I thought it was broken, even called customer service. After just leaving it plugged in about 2-3 hours...... it started out of nowhere