Main Content

Google - Home Max - Smart Speaker with Google Assistant - Charcoal

Built for sound. Inside and Out.
Hear every note as the artist intended. Feel every beat with heart-pounding bass. Meet Google Home Max. It's our ultimate speaker, made for your music. You get deep layers of balanced bass along with crystal-clear highs. No unwanted resonance. No muddiness. Just pure sound that fills the room. Room EQ adjusts the sound based on where you place it. Media EQ fine tunes the speaker so every song sounds its best. It's software that keeps getting smarter thanks to automatic updates.

Play songs from services like YouTube Music, Spotify, Pandora, iHeartRadio and more. Stream music over Wi-Fi. Connect using Bluetooth. Or plug in a stereo cable. Since it's part of the Google Home family and powered by the Google Assistant, you can ask it questions, manage your smart home devices and so much more.

Shop for Google Home Solutions
$399.00

Protect your product

Learn about Replacement Plans
Protection Plan Options

Item Added.View List

Add to List

    No lists found. Create one today.
    Add Item
    Color:
    Charcoal
    • Charcoal
    • Chalk
    Our experts recommend

    Item you're currently viewing

    Google - Home Max - Smart Speaker with Google Assistant - Charcoal - Larger Front
    Google - Home Max - Smart Speaker with Google Assistant - Charcoal
    • Item you're currently viewing
    • $384.00
    Offer disclaimer
    plus
    Google - Home Mini - Smart Speaker with Google Assistant - Charcoal - Larger Front
    Google - Home Mini - Smart Speaker with Google Assistant - Charcoal
    • Bundle & Save

      $34.00
      On Sale
      Save $15Was $49.00
    Subtotal:

    Overview

    What's Included


    • Dual orientation base
    • Google Home Max - Smart Speaker with Google Assistant
    • Power cable

    Ratings & Reviews


    Overall Customer Rating:
    90% of customers would recommend this product to a friend (78 out of 87)

    Included Free


    TikiLIVE - 1-Month The Cable Alternative Premium Plan Subscription Code [Digital]
    TikiLIVE - 1-Month The Cable Alternative Premium Plan Subscription Code [Digital]
    TikiLIVE The Cable Alternative offers access to premium cable and satellite channels from your smart devices at a fraction of the cost. Access all your favorite TV shows, news programs, sporting events and more anywhere you are. Enjoy a robust library of hundreds of high-quality video episodes and movies as well as 24/7 commercial free music channels. TikiLIVE provides you with a free unlimited Cloud DVR so you can record as much TV as you want. TikiLIVE is a monthly service that does not require a long-term commitment from you. Pay monthly and cancel at any time with no termination fee. Free yourself from your cable and satellite TV provider.

    This item cannot be returned or refunded, please visit to learn more.

    Features


    Made for music

    Google Home Max is built with advanced hardware for the ultimate in high-fidelity music with dual 4.5" woofers, and crystal-clear highs from two tweeters.

    Smart Sound inside

    By applying the power of Google to audio, your music will sound amazing in any room. Google Home Max analyzes, tunes and updates itself – automatically.¹

    Your songs, your way

    Play music from apps like YouTube Music, Pandora and Spotify by streaming over Wi-Fi.² Play, pause, skip, control the volume, and more with just your voice.

    "Play Discover Weekly on Spotify."
    "What song is this?"

    Rock the house

    Play music everywhere by creating a multi-room group using Google Home Max along with Google Home, Google Home Mini, or a speaker with Chromecast Audio plugged in.

    "Ok Google, play party playlist on all speakers."
    "Ok Google, turn the volume up to 8."

    A speaker with smarts

    Powered by the Google Assistant, you can control compatible smart home devices with your voice and do things like turn up the thermostat and turn lights on or off.³

    Plus you can check traffic, get your daily schedule, the weather forecast, set reminders, or even make phone calls,* all hands-free.

    "Ok Google, what's the weather?"
    "Ok Google, dim the lights."

    Fits your style and fits your space

    Google Home Max comes in two distinct colors – chalk and charcoal. And you can stand it on either end, so it's easy to fit in anywhere.

    ¹ Requires a Wi-Fi connection

    ² Subscriptions may be required for some content

    ³ Controlling certain devices and features requires compatible smart device(s)

    * Outgoing calls to most numbers in the U.S. and Canada are supported, excluding 911 and premium rate numbers


    Customer rating

    Rating 4.5 out of 5 stars with 87 reviews

    90%
    would recommend to a friend

    Expert rating

    Rating 4 out of 5 stars with 16 reviews

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Impressive

      Posted
      MMitchell

      I'll be honest. I was skeptical of this thing from the get-go, because it is expensive. But all of that skepticism went out the door when I started using it. First, the criticisms. The touch sensitive bar isn't fool-proof. It doesn't register correctly 100% of the time, and I found myself accidentally pausing when I was trying to adjust the volume. However, you have more options than just touching the speaker or talking to it. You can adjust the volume in the Google Home app. This is my go-to way to do so, and I encourage other people to explore the option as well. For better or worse, most people have their phones nearby almost all of the time. And that's it. That's the only criticism I have. The sound is incredible. I actually experienced this kind of revelation when it comes to speakers. I, like a lot of people, had mostly relied on small units to provide sound at social gatherings- like UE's Boom 2 and JBL's Pulse 3. Until now, I'd have told you that these speakers were great. But after listening to the Max for ten minutes, I realized that I was more at ease with the sound. Even the most raucous songs were suddenly enjoyable at ridiculously high volume. It begs the question of whether most people simply don't know what good sounds like. The bass is rich and fills the room at even low volumes without being overbearing and high notes remain crisp and clear without distortion. Google Assistant? Amazing. There's not much to say here that hasn't already been said. The best part, though, is the free year of YouTube Red. That's $120 worth of pretty much whatever you want to listen to, even if you turn your screen off and walk away. Start up a playlist and forget about it. No ads. Google Play Music included. Nuts. Using that credit allowed me to cancel my Apple Music subscription. $120 in my pocket.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Incredible Sound!

      Posted
      Kelmum
      • My Best Buy® Elite Plus MemberElite Plus Member

      I absolutely love the Google Home products, and the Max is the best of the bunch. My first impression upon taking it out of the box was how large it is - it is bigger than it looks in pictures, and fairly hefty (shipping weight was 19.5 lbs.). Make sure you have a solid surface to place this on. The Max can be placed vertically or horizontally, and comes with a little oval-shaped rubber mat to place under it in either orientation so that it sits slightly off of the surface you place it on. Setting it up was a breeze - plug it in, download the app, follow the app's instructions, and there you go. It takes no more than 2 or 3 minutes. I have different uses for each of my Google Home devices, and my Max is used primarily for listening to Spotify. Google Assistant is a nice added bonus for sleep timers and alarms as well as other things, and gives me the answer I'm looking for most of the time. It is not perfect yet, but the great thing about these smart home devices is that they are always learning. Where the Google Home Max really shines for me is the sound. It has plenty of volume for my needs, and I like my music LOUD. I listen to almost everything, my preferences being electronic music such as House, Big Beat, Dubstep - basically anything that would fall into the techno category. You know, stuff with a lot of bass - which the Max delivers in spades. It has plenty of bass at the default setting, but I have mine bumped up to about 70% and it still sounds warm and punchy, not boomy or overwhelming by any means. Mids and highs are extremely clear as well, making this a fantastic speaker for any kind of music. I have tried rock, alternative, and a bit of Philip Glass, and they all sound great. I don't have any smart home gadgets like lights or thermostats yet, so I can't attest to how well those work, but I have streamed via bluetooth from my phone, and that works perfectly. It is a pricey product, no doubt, but is is exactly what I was looking for to fill my house with rich, warm music. I love it, and would highly recommend it to anyone.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Really Wanted to Love This But Can't

      Posted
      Monergist123
      • My Best Buy® Elite Plus MemberElite Plus Member

      I've been holding off on purchasing a smart speaker until one came along that actually sounds good. Let me say this right off, this speaker does sound good. Really good. It gets loud, has great base, and produces clear sounds. However, that's really where my positive impressions end. I was immediately disappointed that I couldn't use my voice to play music I'd uploaded to the Google Play Music service. I have albums that are not available digitally, so these are legally ripped and uploaded songs. Funny enough, although I couldn't use voice commands to play the songs, I could play them by casting from the Google Play Music app. Ok...fine. Whatever. It's a minor inconvenience, right? Well, it is until the speakers stopped taking cast commands from my phone. I'd try to select music to play, the speaker would make a "boop!" sound, then nothing. I called support several times, and to their credit, they did a decent job over the phone. Fixes included unplugging all the Google Home speakers (I had five, two Google Home Max and three regular Google Home speakers), reseting my router, uninstalling and reinstalling the Google Play Music and Google Home apps. The system would work for an hour, then right back to the same problems. You should not have to troubleshoot your speaker every time you use it. It should just work. It broke my heart to return these speakers, but Bestbuy took them back and let me exchange them. To summarize... PROS: Great sound. Super customer service from Google and Bestbuy. Design and packaging is beautiful. Setup isn't easy, but not overly difficult either. CONS: Can't play legal, uploaded music using voice commands. Casting capability drops out constantly requiring complete reset.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Mostly useless

      Posted
      eLeL

      I received a Google Max as a birthday gift, purchased from Best Buy. It worked fine for a few weeks, but I soon noticed that it wasn't playing music when I tried to stream, nor would it tell me the news when asked ... the Google AI does respond, affirming the action requested, but nothing that requires streaming will actually play on the speaker. If I tell it to "play my thumbs up playlist" the AI responds that it is doing the requested action, and the app shows that music is playing, but nothing actually is playing from the speaker. I have a several regular Google Home and Home Minis, and they all work fine, and I can broadcast streaming on all of them simultaneously, but the Max remains silent. I contacted support, and have gone through many layers of technical support, but now it's with 'development' and has been for almost 2 months with no promise of a fix, or even a time I can expect a fix to be completed. So now I have a very expensive, but mostly useless 'premium' speaker. I asked for a replacement since it's been so long but they would not send one, saying a new speaker wouldn't necessarily work either. I can use it to turn on and off my Hue lights, but that's about it, so $400 is a lot to spend for that functionality when and a mini would do the same for 1/10th of the cost. When it worked I liked it, but now I wouldn't recommend it to anyone now.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Very good Smart Speaker; Excellent audio quality

      Posted
      PrSwEng
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The Google home max is both a speaker and an assistant such as Amazon's Alex or Apple's Siri. My opinion of the speaker portion of the product is that it produces excellent sound quality comparable to mid-price speaker. It can be used in mono mode or by adding a second speaker paired to the first it can play stereo. The best part of the Home Max is the assistant part. No more buttons to push. Aside from answering questions (weather, time etc) it can also control what plays. It has built in apps that allow it to play radio stations from anywhere in the US. It can be told to set an alarm for 7am tomorrow; chime in 20 minutes or play music and go to sleep in 10 minutes. It has a large set of voice commands. Technical support from Google is outstanding. I have used their chat support system and they quickly understand my issue/problem and provide a solution. Inputs are WiFi, Bluetooth and wired. you can use your smart phone to "cast" several music services such as Pandora on your iPhone directly via WiFi to the speaker. The Pandora app detects the presence of the Google Home Max and automatically adds a "cast" button on its song page (lower right). From conversations with Google support I learned the firmware is updated so your speaker always has the latest fixes and new features.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Danger Danger Danger: JUNK AHEAD

      Posted
      ibeepu
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Best BUY is PREMO don't confuse the two. Now back to the facts! I purchased the whole SMEAR the GOOGLE MAX, 2 MINI'S, NEST doorbell and the NEST thermostat. The NEST products are like BESTBUY PREMO. Anything that relates to the GOOGLE speakers DANGER stay away the BRIDGE is out trouble ahead if you purchase. The support staff for this product can't support themselves let alone these SPEAKERS. If you purchase for the use of the SPEAKERS you may get what you purchased SPEAKERS. For two weeks I've spent time on the phone with GOOGLE support but all is a waste of time. Don't believe anything about escalating your issue to another department for a call back from the engineering department. Iam 68 year old Vietnam Veteran who purchased this JUNK with the intentions of using the features to integrate all my SMART electronics with GOOGLE Max/Mini's. Please don'y make the mistake and purchase this JUNK AHEAD.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      GREAT SPEAKERS WITH SOFTWARE ISSUE

      Posted
      DMAN
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I want to start out with saying I bought two of these speakers to pair for my entertainment system. There were cheaper options, but I like the ability to have google built in. Now here comes the review. The speakers sound great and look great in the way they are setup in my entertainment center. They are Bluetooth capable and their lies the problem. The speakers by themselves play great and have no issues (using Spotify). The issue is when you connect the speakers through audio cable or through bluetooth using you're phone, iPad or TV there is a notable lag in audio. The lag is software and google is aware of the issue according to multiple forums. When connected through bluetooth to your TV and you’re watching a movie the last thing you want to SEE is the words from actors before you HEAR them through the speakers. The sound is wonderful, but this lag is annoying considering 399.99 per unit. Just keep this in mind if buying for entertainment or a DJ or anything that will make a lag in audio a huge deal breaker.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Google Home Max Not Quite Ready for Prime Time

      Posted
      lightner
      • My Best Buy® MemberMember

      Bought two Google Home Max devices to replace an aging Bose speaker system. Sound quality (and volume) is great but... Pairing the two devices to act as one device was an adventure. IMHO the Google Home Android app lacks the needed control over the "stereo pair". Volume control using the app is hit-or-miss. Although "balance" and "EQ" is always available in the Home app, the "volume" control screen comes and goes. Integration with the "free trial" YouTube Red is positively strange. I'd expected to be able to "cast" music to the Google Max stereo pair from my phone, but alas that is not an option. To play music on the Google Home Max pair it's either pure voice control of the music via the nearest Google Home device or you must use Bluetooth pairing with one of the Google Max speakers to play YouTube Red music from the Android app. Streaming via Bluetooth was working OK yesterday but today Bluetooth disconnects repeatedly mid-song after a few seconds of play. Bluetooth music steaming was never an issue with my regular Google Home devices. Time to send everything back? Or wait and hope that a Google Home Max firmware update and/or a Google Home app update fixes the issues?

      No, I would not recommend this to a friend

    What experts are saying

    Rating: 4 out of 5 stars with 16 reviews

    Click to visit alaTest website
    Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
    • AndroidPITSeptember 14, 2018
      Google Home Max: Okay Google, louder!
      Google recently presented its Google Home Max smart speaker at IFA 2018 in Berlin. It was finally time for Google to also make the top model of its Home series available in Europe. We were able to get a first-hand look, and all our earlyFull Review
    • Stuff (UK)Rating, 4 out of 5September 13, 2018
      Google Home Max review
      A ready-to-party smart speaker that doesn't quite hit the notesFull Review
    • Expert Reviews (UK)Rating, 4 out of 5September 4, 2018
      Google Home Max review: The loudest, most expensive smart speaker
      Big and bold, the Google Home Max is a beast of a smart speaker – but it's more expensive than it should beFull Review
    • Pocket-lint (UK)Rating, 4 out of 5Mike Lowe on August 30, 2018
      Google Home Max review: Cranking smart speaker audio to the max
      Google Home Max offers maximum sound, but it also has a maxed-out size and price tag. If you're tied to Google's ecosystem (not Amazon Alexa) and wantFull Review
    • techguide.com.auRating, 4.3 out of 5Stephen Fenech on August 17, 2018
      Google Home Max review - huge speaker, huge sound and the smarts to back it up
      85% VERDICT The Google Home Max speaker is a winner for those who want a solid and high quality audio output along with the ability to control your life and your smart devices with your voice. Pros Minimal designBig bold soundEasy to set upSmartFull Review
    • Tom's GuideMike Prospero on February 17, 2018
      Face-Off: Sonos One Beats HomePod, Google Home Max and Amazon Echo
      After evaluating sound quality, design, smart features and more, we chose the Sonos One as the smart speaker to beat.Full Review
    • ZDNetRating, 4 out of 5January 25, 2018
      Google Home Max review: Sound this good comes at a price
      After living with the Google Home Max in my office for over a month, I've grown fond of the ability to bark out commands to play music and control volume.Full Review
    • techhive.comRating, 4 out of 5Michael Brown on January 24, 2018
      Google Home Max review: This is the best-sounding smart speaker you can buy
      But Sonos might have more to fear than Amazon (ditto for Apple).Full Review


    Product images, including color, may differ from actual product appearance.