GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black

Pros Hypersmooth is like using a gimbal In camera horizon leveling Hindsight makes it much easier to catch the shot Lens removable again Mods will be offered to enhance capabilities New 5K video allows either sharper pictures or more smoothness USB-C plug Waterproof unless media mod used Scheduling option Larger batter for longer battery life Excellent auto Audio can remove some wind noise Can be used as a webcam Option to slow to real speed during hyperlapse Cons Webcam software still in beta More megapixels but not larger sensor No pixel binning for low light 5K videos requires much more powerful system Mobile editing is limited with small screen size Highlights can’t be deleted once created on mobile Mobile Wi-Fi transfers slow sometimes causing timeouts Camera gets hot and lags Poor touchscreen sensitivity Screen hard to read in sunlight Shadows are crushed in sunlight Slow framerate on front screen Design The GoPro Hero 9 Black has the standard GoPro design that has been around for years, except slightly larger. With the addition of a front facing screen a larger battery was needed. This larger battery meant the entire device became just slightly larger. Tucked into the battery compartment is a USB-C plug and MicroSD card slot. The larger size means a small number of old GoPro accessories no longer work. The back screen is slightly larger than previous models but doesn’t seem any brighter. Thankfully, with the 9 removable lenses are back with a design very similar to the 7. The microphone has been upgraded and now has better drainage for water. Included is the box is a carrying case with plenty of room for other accessories, a short USB-C cable, and a curved base mount. Performance and Usage In many ways, the Hero 9 Black is an evolution of an existing design. It brings back some things that should have never been removed and added a few new things. Now with the 5K sensor, daylight shots are crisper than before. You can grab a still from a video and as long as the lighting is good, and action isn’t too fast you have a pretty nice shot. A nice addition is called Hindsight. When activated, the camera will record in a 30 second loop until you start manually recording. This means if you are trying to catch a fast shot you just turn this on and wait. As long as you activate manual recording withing 30 seconds of what you are trying to catch, it will be saved. Although you can grab stills from this, the quality seems a bit lower. If you are looking for a good action photo, you can use an option called Liveburst where it will take a series of photos in a burst. You can then share it as a short clip or choose one of the photos to pull out of it as a higher quality still. The still quality is much better on these although the option isn’t the easiest to find the first time you use it as it is under export, even when you are putting the still straight back into the app . Slow motion is available and the faster the speed you want, the lower the resolution. What is new is being able to transition to real speed or half speed in the middle of a hyperlapse. Just tap the back of the screen while recording a hyperlapse and switch to your preconfigured option. When done, just tap again and it will continue on with the hyperlapse. This can come in handy if, for instance, you are hiking and want to add commentary for certain portions of the hike. No need to have separate videos and splice them together. For casual recording, the default auto settings produce overly vibrant video with crushed shadows and very blue skies with vivid green foliage. Sharpness by default is pretty strong but can be adjusted down. Overall, auto mode seems tuned for social media. If you are all about more correct colors and exposure you are likely going to want to choose the flat color profile. Also, the removable lens is great for safety, but it also does create some pretty significant lens flare in certain circumstances where the entire video temporarily becomes completely washed out and overexposed. Although some may want to record in 5K, the benefits are small. Where the extra megapixels really shine is adding additional crop for electronic stabilization when recording in 4K. With more megapixels, Hypersmooth 3.0 can make even more extreme motion smooth. Paired with the new in-body horizon leveling, it can make your videos look as smooth as if they were filmed on a professional gimbal. GoPro is claiming this will be further enhanced once the Max Lens Mod is available. Currently horizon leveling works to somewhere around 35-45 degrees but the Max Lens Mod should mean it can keep the horizon level no matter the rotation. Of course, depending on the camera, you could do this in post. But being able to just turn it on and shoot is so much simpler. The big question is how well can the de-warping work with the Max Mod Lens. Although minor now, with the standard lens sometimes you can see line when the software is de-warping the image. A nice, but also occasional, odd feature is how it seems the camera senses a turn and crops the video into the turn as if you are panning the camera. This part is nice but then sometimes it acts weird and jerks back abruptly and looks a little unnatural. It doesn’t happen that often and hasn’t been too bad, but it is still a bit odd. It’s nice that the Hero 9 now has a front facing screen, but there is still room to grow. Maybe this can be fixed with further firmware updates, but the front screen frame rate is a bit choppy. It improved slightly during the first update, but you will notice the rate doesn’t match your settings. It is still decent enough to work with. The bigger challenge is seeing the screens in brighter light. After seeing other electronics in recent years getting much brighter screens, it showcases where the GoPro, being an outdoor camera could really use some improvement. Although workable, a higher brightness screen and a light sensor could go a long way to improving use in sunlight. Of course, some of this can be remedied with buttons and voice commands but not all. Speaking of outdoors, during longer recording sessions the main body can get pretty warm. During the longest sessions outdoors at around 85 degrees, the main body became noticeably warm and the touchscreen began to lag. At one point it almost seemed like it froze but finally the recording finished, and everything was fine. This occurred using the latest firmware as well. The microphone for such a small camera is actually pretty good. It mainly focuses on close sounds and voices. Wind noise is still noticeable, but the software does a decent job reducing it. Things like walking on leaves, on the other hand, are picked up very well. If you are vlogging with someone a few feet away outdoors you might need to consider the media mod upgrade. Finally, when it comes to transferring the video, the process is a bit odd the first time as it prompts you to get new media only to say no media found because you are not yet connected. The way it connects is with Wi-Fi which means long videos can take a while and even cause your phone to complain there is no internet and sometimes timeout. It would be nice to have a way to import to your phone faster, maybe via USB. There are a lot of editing options and abilities to create stories that even have the option to add included music, but your results will vary based on the power of your phone. It’s nice to be able to edit out in the field if your workflow requires quick results but the small screen and occasionally finicky app will sometimes slow you down. The media browser shows you thumbnails of your videos and photos but no other information. You have to go into each, select the hamburger, and then select info. If you are trying to find your one raw shot in the group than can really slow you down. Also, editing always forces you to portrait mode with a tiny preview. The app should allow the option to edit landscape pictures and videos while in landscape. You also have no option to zoom to check your settings or a way to compare before and after adjustments. In the support forums for July of 2020, GoPro says they are working on a replacement for the old GoPro Studio for desktop but editing on the desktop currently requires a third-party solution. On the less interesting side, GoPro claims you can use the Hero 9 as a webcam which sounds great in today’s time. Unfortunately, the app is in beta and initial testing shows anything but good lighting ends up in a very dark video. Final Thoughts The Hero 9 Black shows GoPro is listening to its customers and bringing back features they missed while working to add some truly useful new ones. Although there is still plenty of room for improvement, the Hero 9 is still a solid upgrade. Hopefully GoPro will continue to evolve and improve the software and firmware in the coming months to make it an even more compelling product. In an ever evolving field of action cameras, the Hero 9 is a nice option with the durability and flexibility synonymous with GoPro.

============================= >>>>> Bottom Line Up front: <<<<< ============================= The latest iteration of the GoPro Hero Black series – now on the “9th” iteration – knocks it out of the park…both literally and metaphorically speaking. The Hero9 Black does everything well, and lets you capture those moments in up to 5K glory…along with the useful and easy to use GoPro video editing app/software that traditional cameras and cell phone shooters are too cumbersome or simply unable to attain for obvious (and sometimes not so obvious) reasons. As awesome as the camera is, be prepared to invest into the GoPro ecosystem (think extra batteries, different types of mounts, selfie-sticks/tripods, etc) to get the most out of it. GoPro offers a lot of extra functionality if you sign up for the “GoPro Online” subscription service that adds unlimited cloud storage on the go (super awesome when your out and about), camera replacement (up to 2 times a year), and some discounts on the official GoPro accessories on their website. =============================================== >>>>> Detailed Observations after a regular usage: <<<<< =============================================== This is not my first time experiencing what a GoPro Hero camera can offer from a video/photography perspective – but it has been quite a long time since I took notice of all the changes and updates that they have made to keep the Hero action cams up to date and competitive. I purchased the Hero 2 back in the day, and even upgraded that into a Hero 3 black (which I still occasionally use to this is day) in order to capture my motorcycle riding footage at the track, record my skydiving excursions, AND also serve as an underwater camera for my dive sessions. I can personally attest to the durability that both models have endured over the many years – and they provided me with countless irreplaceable memories and perspectives I would have never been aware of without them. Chances are, if your reading, your in the market for an “action” camera that you can take “anywhere”, and do “anything” with…. for both posterity sake AND even potentially for professional development and media production. You can stop reading now – and just go buy one. I say this because the Hero9 Black not only refines a time proven design with new technology and functionality, but is responsible for establishing of the most robust and easily accessible accessory ecosystems in the field. It doesn’t hurt that its relatively straight forward and easy to use with a touch screen interface AND full control and functionality through the GoPro App on a mobile device. I have been using the GoPro Hero9 Black over the past week and have been blown away by the quality of video capture the most. I am not sure what type of software tweaking the GoPro teams have been doing in the background, by after comparing the footage from my trail runs, and indoor pool session…the smoothness and stabilization of the frames where noticeably improved to my eyes. The ability to pull photos out of your video on the fly while working within the GoPro App really helped put together nice video montages that I was able to share with friends and family after a recent trip to a big-name amusement park. I shared some of those images as part of this review, and while I am unable to share the full quality/5K source within this Best Buy review platform - rest assured those rollercoaster videos/stills were pulled while going somewhere around 67mph ... on a fully wooden rollercoaster (which are known to extra bumpy compared to their steel counterparts) and the video capture never skipped a beat. It impressed me and everyone in my party that I was easily able to upload it to the GoPro “subscription” service – while in still moving and shooting in the park – and share them out via email/YouTube/Google Drive on the fly. I opted to try to the GoPro service mainly for the peace of mind knowing that if anything happened to the camera, that GoPro would have my back, but in hindsight I think the “unlimited” storage might even be the better feature if you’re like me and like to shoot “everything” and look at it later. I wasn’t sure how much I’d appreciate having a front facing color screen, but boy was I wrong. With a decent selfie/camera stick you can really get phenomenal angles while staying on the move because of the feedback the screen provides. I am not overly fond of the metal latching battery door/SD card retainer and I often have to dig my nail into the small metal “bar” usually getting some dirt or gunk wedged in that small slot as a result – but maybe I am doing it all wrong, and it will loosen up a little with more use. THANK YOU GOPRO FOR USING USB-C!!!!!!! As time and technology march on – its nice to see the Hero9 Black embrace a modern USB interface and not resort to cost cutting measure/performance sapping older interfaces like Micro/mini USB. It would have been nice if GoPro threw in a couple extra mounts/sticky pads, or extended the USB chagrining cable an extra inch or two – but that’s just my wanting more…what they provide in the box is more than adequate to get started. I was very surprised with the quality and size of the included “case” that it came in. It not “nice looking” cheap case – it reasonably tough, and I found that the paper “insert” that was supposed to be thrown out after removing the packing inside – is super useful to keep the camera from floating around inside there, especially when packed away in a bag. ========================= >>>>> Closing thoughts: <<<<< ========================= I am totally thrilled with the Hero9 Black edition camera. It has been seriously motivating me to get out more, and even consider jumping back out of planes again (after stopping 6 years ago) – just to see how glorious the footage must be at 5K. I’ll never have to worry about running out of local storage OR my camera having an “accident” thanks to the GoPro subscription service. I used a SanDisk Extreme Plus 128GB card as my primary in the camera, with an additional 128GB card on backup/on hand incase I got super crazy with recording everything (but I never ended up needing it). Unfortunately, as I stated previously – be ready to invest in good quality accessories to get the most out the Hero9. Sadly, none of my previous extra batteries were compatible, so be ready to invest in that if you going to be out there capturing everything you can. On the bright side, the mounting system remains the same. I also used a GoPro 3 way selfie stick/mount/tripod a couple of days ago an highly recommend it as a good all-around stick to accompany this camera if you’re in looking for one to with this. I did notice the unit got a little warmer that I expected while shooting video over 15mins in length…so that has me slightly concerned (from a longevity perspective) – but given the track record of the older units I have; I have faith they engineered the Hero9 Black right. This product is a hands down - 5 star - piece of equipment. No hesitation recommending the Hero9 Black to anyone – from amateur videographer to season pro making marketing quality level videos for serious use. You would think that I would not potentially think overly highly of the Bose Quiet Comfort 35 II Gaming Headset based of the list of things I mentioned as not “totally” liking – however – you would be wrong. The headset does so many things right – it’s easy to find little things that could simply use more polish or thought. At the end of the day – it has done everything well – from playing intense games, to serious teleconference work - while I have them. I wish they would have used USB C and ditched the 3.5mm cables (as I pointed out above) – but I get why they didn’t. Unfortunately, Bose is not alone in the “gaming” headset market space. MANY other companies have solutions that address the shortcoming of this headsets design approach – but NONE of them have the same phenomenal ANC that BOSE is known for. As a “wired” gaming headset with mic; this is a solid 4-star product…..however as a “wireless” ANC headset with no microphone – I would say it is a 5 star product.

PROS: - Predictable selfies and framing with front screen - Improved video, picture, and time lapses - Better battery life CONS: - New battery pack – no compatibility with older gen The GoPro Hero 9 Black is a great camera for documenting life’s adventures. From normal life activities like house hunting, to adventures on the trail and at the dog park, the Hero 9 proves to be a compact and capable camera that I found myself taking just about everywhere. What are the major new features? First, 5K video resolution at 30 fps is the headliner feature. Video take at the dog park and on the trail near my house looked sharp and life like. I was impressed to by the improved stabilization when compared to my Hero 7 especially when walking rocky or uneven trails. It depends on what you view your video on or what subject your are filming but I found myself filming the most in 2.7K so you can get that buttery smooth 120 fps. But if the extra pixels count, know that the Hero 9 can deliver gorgeous 5K footage. Next the front facing camera is probably the most exciting feature for selfie fans. Previously with my Hero 7, selfies were a “click and cross your fingers that they turned out good”. This resulted in a lot of missed shots and moments. Now, with the front facing camera you have a view finder to help frame and get the perfect shot the first time. For some reason the front camera doesn’t work when recording 1080p 240 fps video, but I don’t think most people will need it for that particular setting. Finally, they are introducing a new battery pack size which offers 30% more juice. In my day to day I was able to get through videoing and photos at multiple open houses, a time warp through a hike, and several videos at the dog park. In an intense all-day usage, the pro user is still going to carry around multiple battery packs, but overall I found the Hero 9 to last longer than its predecessors. It is important to note that this new battery is not compatible with the Hero 8 and below. This is disappointing, but GoPro is promising improved resilience in cold temperatures with the new design as well. I wasn’t able to test this yet but have noticed my Hero 7 did seem to drain faster when I used it to record snow sports, so I’m happy to see them focusing on cold environment performance. The great things improved upon in the Hero 8 are still here in the 9. Max mods allow you to attach the Media Mod with a shotgun style directional mic, standalone LED Light, and external larger front display to turn your GoPro into a perfect on-the-go vlogging camera. The bottom features the same easy flip-out mount that fit all my existing go-pro accessories from my backpack clip, helmet, suction-cup mount, and dog mount. Overall, the GoPro Hero 9 Black is a solid upgrade over the previous versions. Whether you need improved battery life and cold weather performance or you’re just trying to improve your selfie game the Hero 9 Black is a great everyday and extreme day carry around camera for documenting your life’s adventures.

Really good product, very handy when you want to record in the moment, portable, and very sleek. When I first got it I wanted to record literally everything about my day

I own a GoPro 7 and 8. When I saw the promo trailer for the Hero 9, I was stoked. After using the Hero 9 for a few days, my expectations have been reeled back. That doesn't mean it's not a good camera. It means that many of the changes they made don't seem to fit what I use. So let's get into the good and the bad. ------------ Let's start with some of the pluses. The Hero 9 has definitely upped its game on the Photo front. We now have a 20mp image vs. 12mp. I can definitely use this and it's one of the best parts of the camera for me. The next biggest plus is the front-facing screen. I do a lot of bike vlogging. The screen absolutely helps because I can see exactly what I'm shooting vs. guessing. Next is going to be the replaceable lens. The 7 had it, the 8 didn't. I had to replace the lens on the 7 after a mishap so I've very happy it's back. They say battery life is 30% longer. That's pretty reasonable. That means instead of 1 hour of recording I can get about 1 1/4 hours. I did set my brightness down from the default of 75% or so to 66% to help out. I did this because most of my filming doesn't require me to actually frame my video. It's either on my chest or on my bike. In either case, it captures what it captures, no need to look at the screen. The bigger rear screen. I don't look at my rear screen all that much as I've mentioned. I didn't really think much about it until I was using my Hero 8. That's when I realized, dang, this screen is a lot bigger! I'm going to put this in the plus list because it has been a game changer since Hero 7, and that's Hypersmooth. I can't see that it works better in the Hero 9 for what I do, but it doesn't work any worse. Hypersmooth IS the reason I finally got on the GoPro bandwagon. It is the single best feature of the camera. Without Hypersmooth, I would not shoot near as much video as I do. Hindsight. This is mostly a plus. What I don't know at this time is what the battery cost is. I've tried it out though and it works! You can choose to have it set to invisibly record 15 or 30 seconds in a loop. Once you actually hit the record button, it records it to the memory card and continues recording like always. The only downside (besides possible battery drain) is that the recording beep is audible in the video. That's a shame depending on what you are recording. So remember, if you don't want the beep, turn it off. Enhanced TimeWarp. Yes! When I'm riding my road bike, sometimes I mostly just want to record the journey. Nobody wants to sit through an hour of bike riding though. I turn on TimeWarp. Ultimately though, I want to say something or highlight some cool part of town. The enhanced TimeWarp lets me drop into real-time mode, show off that landscape or do some vlogging, then immediately resume the TimeWarp. This feature works as advertised. ------------ Now on to some stuff that didn't wow me. 5k. Ya. Was I excited about this feature? Eh...maybe. The promo makes it look so good. I wouldn't say it looked bad, but there were two things I took issue with. First and foremost, it simply didn't wow me. I have a 32" 4k monitor to edit with and it didn't really look anything different than the 4k video. Now I may be able to crop the image to 4k and that will be nice but I haven't yet gone down that road. The second item was the lack of Superview in 5k mode. When I'm filming on my mountain bike using the chest mount, I use Superview to get all of my handlebars in the image. Wide view comes close but not like Superview. That would be the biggest reason I wouldn't use 5k. If you depend, require or adore Superview, just know that 5k won't support it. Horizon Leveling (HL). This feature could be a game changer. I LOVE using my GoPro Max because I always get a level horizon. I just stick the camera out and boom. Does HL work? Ya, it seems to. The issue is once again where you can use it. It only works when you are in Linear mode. That's two steps narrower than Superview. Once again, if you depend, require, or adore Superview or Wide mode, just know that HL won't support it. ------------ Finally, the minuses. First stop would be the battery. It's physically larger. All the chargers and batteries from the previous generation are useless. Gotta get new ones. Sigh. Not a deal breaker but just know you will have to get some new ones. I think that's it for the minuses. Nice short list. ------------ Some things that might be an issue. The rear touchscreen. I'm not sure what to make of this yet. Sometimes it seems like it's ultra sensitive and I've literally changed settings by trying to scroll, and other times I'm touching and touching and nothing is responding. ------------ Summary Can one really have too many cameras? It's a rhetorical question! Seriously though now. If I didn't have other cameras then this is definitely a must buy. It's as good as any previous version and adds a lot of new features. I personally won't use some of them which is what makes the next question interesting. Should you buy it if you have a previous version? That's going to be up to you. Ya, I know, helpful. You can see my plus list of the features I use. If one or more of them are worth the price that yes, it's worth upgrading. And if one of the new features I didn't review, Scheduled recording, Duration, LiveBurst, or Streaming.

The GoPro Hero 9 is GoPro’s latest action camera, with some welcome new features and correcting one big mistake in the Hero 8 by bringing back the removable lens glass. The first big change over past GoPro cameras is the packaging. Gone is the huge acrylic plastic box, and instead you get a case! This makes for less packaging waste, and the case isn’t half bad. My only complaint is that it is just kind of a big hole with no dividers, but some 1.5” Velcro cut to size straps fixed that, and it works great. Beyond that, you get the standard mix of a quick release mount, one adhesive base, charging cord, and battery. The Hero 9 features a new sensor with more pixels than the previous Hero 7 or 8, allowing for more hypersmooth stability and availability (4K 60 linear is now possible) and 5k video at 30 FPS. Personally, 2.7k is still a resolution sweet spot in terms of file sizes, features, and quality, but having all of these options is nice. The low light performance with the higher density sensor is still just ok. In stills, I found the in-camera noise reduction completely crushed details like the pattern in a wood floor, even in decent indoor light. In video it’s ok but still not great. There are just limits that a small dense sensor can’t overcome. But this is a camera for outdoors, not for cave dwellers! And outside it really shines. Images are clear, and video is good. Be careful with the hypersmooth settings though, I found that setting them to the highest settings really hurt the final video quality. A 2.7k video at 60 FPS with high HS settings resulted in a video that looked like it was 1080p, at best. Be careful and only use the higher settings if really needed. The other big improvement is the full color front screen that finally shows a preview of the image. This is great for selfies, vlogging, and using the GoPro at different angles. You can change this display to just information or off entirely from the menu. The back display works fine and is large and clear, however the touch sensitivity is a little buggy, often missing taps or swipes, and it is very slow to navigate. It’s definitely not as slick and intuitive as a smart phone. GoPro says they are aware of this issue and a planned firmware update will address the sensitivity issues at least. The camera also completely hard locked up on me once, requiring a battery pull to reset. You can tell the camera is new and has a few software kinks to work out, which GoPro generally does. This camera takes the best things about the Hero 7, such as the removable lens, and the 8, with the flip down integrated camera mount bracket, and improves on them both with longer battery life, a new sensor, and a full color front screen. If you are in the market for an action camera, you should consider the Hero 9 on your short list.

Great flexible accessory. I will be using the GoPro Hero 9 as a secondary webcam for my ATEM Mini. I will also use it outside during the extreme cold weather instead of my Primary Mirrorless camera. I love the front and rear color display and I am glad the Best Buy had the GoPro Hero 9 Media Mod in stock so I can connect my RodeWireless Mike. This was a lot cheaper than purchasing another 4k/5k camera and it will get the job done for me.

Preface to this review: Unfortunately, I was NOT able to upload the images I took with my GoPro Hero 9 due to Best Buy website limitations. When trying, I get "We were unable to accept the image you uploaded because it was too large. We can only accept images that are 5 MB or smaller." In looking at the details of the images from the device, the pictures are around 12-18MB, on average. Now, on to the review: I've always wanted a GoPro device since, well, forever. Where we live, we are in the Appalachian mountains and there are tons of hiking trails and such around us, along with beautiful over-mountain views. We also go to the next state and some short trips for the trails there too. In doing all of this, we've always just resorted to our phones for videos and pictures. Never really had anything dedicated to it. Now, I do and I'm super pumped to go exploring with it! The unboxing is pretty simple. I want to say that the most shocking part for me, as someone who's never owned a GoPro before...this thing is TINY!!! Much tinier than I anticipated. It pretty much fits in the palm of my hand, comfortably. Anyways, the unboxing: You get an elongated case that it comes packaged in, which has a cardboard sleeve over it. Taking everything out (all the common stuff, charging cable, a few small accessories, paperwork, etc), the GoPro was pretty simple to set up. However, I will mention that other than a small quick-start guide, I was unable to find any other documentation on how to use it. Now, I'm a new GoPro user, so I'm sure everything works pretty universally the same as previous models. But for me, some more detailed information would have been handy. Like, how do I really open the battery compartment (I had to look it up and watch a video to make sure I was doing it correctly, as I didn't want to damage it) or how do I get the pictures off of this thing and onto my PC? Luckily, just in digging around and playing with everything, most of it is pretty easy to figure out. I did download the GoPro app and subscribe (1 month free trial, $5 a month after that), which is pretty nifty. Unlimited online storage, GoPro replacements, up to 50% off accessories in the store and some other benefits. I did also order some of the accessories from GoPro directly to verify that this discount DID work as advertised. I got the Travel Case (includes a different style case than what it came with, a Shorty stick, a clip so you can attach it to say, a backpack, and another thing that already came with the camera), the Media Mod, a lanyard case and a battery charger with an extra battery. Later, I want to get some extended-range sticks and the Max Camera mod...and possibly the light mod to go with my Media Mod kit. Outside of GoPro, I also ordered a 128GB Sandisk Extreme memory card. Unfortunately, due to the weather, I've not gotten to play around with everything as much as I would have liked. We had a hiking trip planned and the weather was so terrible, we had to cancel it. So, I've just taken some test videos and pics when I could, just to make sure everything was functioning properly for this review. One thing that I did want to touch base on - I've seen some issues online about dead pixels being an issue for the Hero9, but thankfully, I've not had any issues such as this. Everything has been pristine, perfect and great to use! I'm super happy with it! The battery life is good and the initial setup went well. The firmware updated fine with no issues there. I did notice some initial screen lag when swiping between various modes (slo-mo, camera and pictures), as well as when creating a custom setting. Since then, I've used it and it seems a little better. Hopefully another firmware update will come later to get this fully resolved, as I don't think the Hero8 or Hero7 models suffered from this. The videos are amazing and the pictures are...eh?? I've taken several pictures in various modes and none of them "amaze me". To be quite honest, I'd rather just use my iPhone 11 Pro Max camera for my photos and leave the video to the GoPro...I mean, after all, isn't this what they're intended for? I appreciate being able to take pictures and it can be handy when you don't want to juggle two devices, but...yeah...just not that impressed. Most of them that I've taken look a bit "darker" than what is taken on our other devices. I thought about knocking a star off for this, but, I'm not, since everything else works as it's supposed to. One last thing that I want to add - 5k video seems more like a marketing gimmick than anything. I'd much rather use the 4k or 2.7k settings when doing my recording. The 5k isn't that much of a noticeable difference to make the extra storage and battery drain worth it. One other small issue I've had in use is when changing a setting on the camera via touch, sometimes the screen will rotate on me and I cannot seem to get it to rotate back without wrestling with it and turning it all sorts of ways. So, with the above being said, I'm going to give the GoPro Hero9 a solid 5 out of 5 stars. Sure, there are some minor issues hampering the use of the camera, like the screen lag when changing settings and the rotation from landscape to portrait...when I didn't even turn the camera. But, most of this COULD be fixed in a firmware update. I thought about knocking a star off for the overall picture quality and the 5k "gimmick", but I"m not. Also, if this is too much to spend for the newest model, check out the GoPro Hero 7, as I'm sure it's a bit cheaper and from my research, I've heard that it's even better in some ways than the Hero 9. I just feel the Hero 9 will be a bit more future-proof. Either way, take the GoPro route and you won't be disappointed!