Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Enjoy stunning visuals and easy navigation with this HP ENVY TouchSmart Ultrabook GCRF-4-1215dx laptop that features a 14" touch screen for simple operation. The 500GB hard drive provides ample space for files.
Features 1.8GHz processor speed with Turbo Boost up to 2.7GHz.
Intel® Core™ i5 processor
Features smart 4-way processing performance with a speed boost.
Intel® Turbo Boost Technology
Delivers extra performance when you need it and increased energy efficiency when you don't. Intel® HD graphics provide extra graphics power for your laptop when you need it.
4GB DDR3 SDRAM
For multitasking power.
Note: Optical drive not included
Compatible with optional external recordable CD/DVD drives (not included).
With BrightView technology and 1366 x 768 resolution offers easy navigation and delivers intense detail and clarity.
500GB hard drive (5400 rpm)
Provides spacious storage and fast read/write times. The 32GB solid state drive cache offers enhanced performance. HP ProtectSmart hard drive protection safeguards your data against bumps.
Intel® HD Graphics 4000
Features up to 1664MB total video memory. HDMI output for connection to an HDTV.
HP TrueVision high-definition webcam
With a built-in dual-array digital microphone makes it easy to video chat with family and friends.
Multiformat media reader
Supports Secure Digital and MultiMediaCard formats.
2 USB 3.0 ports and 1 USB 2.0 port
For fast digital video, audio and data transfer.
Built-in high-speed wireless LAN (802.11b/g/n)
Connect to the Internet without wires.
Bluetooth interface
Easily link with other Bluetooth-enabled devices, such as a mobile phone or MP3 player.
Built-in 10/100/1000 Gigabit Ethernet LAN
With RJ-45 connector for quick and easy wired Web connection.
Weighs 4.7 lbs. and measures just 0.9" thin
For easy portability. Full-size, island-style, backlit keyboard with numeric keypad provides comfortable typing in low-light conditions.
Brushed aluminum finish in midnight black
With a natural silver palm rest and black soft-touch base offers a stylish appearance.
Microsoft Windows 8 operating system preinstalled
Provides a stable platform for word processing, Web navigation, gaming, media storage and more.
Software package included
With CyberLink PowerDirector, CyberLink PhotoDirector and more.
ENERGY STAR certified
Designed to use less energy and meets strict energy efficiency guidelines set by the Environmental Protection Agency and U.S. Department of Energy.
Intel, Pentium, Celeron, Centrino, Core, Viiv, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
What's Included
HP Geek Squad Certified Refurbished ENVY TouchSmart Ultrabook 14" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive
4-cell lithium-ion polymer battery
65W AC adapter
Software: CyberLink PowerDirector, CyberLink PhotoDirector and more
CyberLink PowerDirector, CyberLink PhotoDirector and more
<a href="javascript:winopengld('1218870374819','pcmcat38200050027','cat12080')">ENERGY STAR Certified</a>
Yes
Best Buy PC App
No
Graphics Chip
Intel
Backlit Keyboard
Yes
Drive Capacity
500GB
Graphics Card
Intel® HD Graphics 4000
UPC
400016878516
Customer reviews
2.6
Rating 2.6 out of 5 stars with 7 reviews
(7 customer reviews)
14%
would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 5 out of 5 stars
AMAZING for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! Windows 8 does take some getting used to, but once you do, it's great. The touchscreen is nice to have with the OS, but as a huge stickler against dirty screens, I've found that you can easily navigate all the windows 8 features purely with the mouse pad.
I would recommend this to a friend
Rated 1 out of 5 stars
ProblemsAfterProblems
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mine is in the Geek Squad repair shop AGAIN. Motherboard had to be replaced 3 months after purchase. It just stopped working. Then the new windows 8.1 update corrupted the whole system, and I had to wait almost a month to get it back from being refreshed, then restored, and whatever else they did to get it running again. They said it was ready about 2 weeks ago. Slow running. They failed to make sure that it was updated to "SURPRISE" the new windows 8.1 (which corrupted everything the last time).... So guess what!?! Windows 8.1 decided to update again and so here we go again.... This computer obviously is not designed to be upgraded. I am definitely disappointed with this laptop. I've probably only used it about 20 hours or so total in almost 2 years. A total waste of my money...
No, I would not recommend this to a friend
Rated 1 out of 5 stars
NOT WORTH IT
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a heavy laptop...sucks cuz it is not easy to carry around.
windows 8 is difficult to use.....forget everything you learned on previous windows software!!.. the concept is stupid! Hard to just go bk to pages or between files, very frusturating.
Beats by Dre audio isnt great....basically didnt notice a difference from my older toshiba laptop...not worth it.
how the heck is this sold for a higher price than my toshiba satellite when it Is Not Made with the dvd drive??!!!!
Cant put in a dvd or cd to listen to or watch!!! Like an idiot i just assumed it was built in, but nope. I wanted to just pop in a dvd, go watch a movie with the kids but noooo....also I like burning music cds to listen to on my car but unfortunately cant with this garbage. Basically it was a total waste of money!!
I just rather use our Galaxy Note 8.0 for internet surfing and games..its not heavy or confusing to use. Very convenient to carry around. We rarely use the laptop!!!!
Bestbuys 15day return policy sucks!!!
No, I would not recommend this to a friend
Rated 4 out of 5 stars
I changed once, and got a good one now
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a defective one at first. It went well for the first few days, and then suddenly couldn't start up.
It said it had a major problem with the system. I asked my professor who majored in IT to help me, it went well for a while and then broke down again.
Then I returned my product and changed another one. This time it went really well. Everything was just perfect. I love my laptop now. The touch screen is fancy.
It is really a food choice if you can get a good one. So..... depends on your luck. =)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a good laptop for the price and it has intel i-5 but I too got a defected one. Mine said that a battery was not installed. Took it back and they couldn't fix it, told me to go choose a different one. Screen gets dirty fast with fingerprints.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
I got a defective one.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop, shame I will probably have to send it back due to the defect which (after hrs of searching) I've found is a common issue.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
don't get it!!! it's deffective
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
doesn't work. order something else. will wait 2-3 weeks for return.
A:AnswerThis series of notebooks is a relatively new series. The memory of this HP PC is upgradable to 8GB DDR3 PC3-10600, DDR3 PC3-12800, or DDR3 PC3-14900 RAM memory.
A:AnswerBattery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product, and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.