KitchenAid - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Stainless steel

It’s so easy to use and makes hardly any noise. We are very happy with this purchase.

We purchased a brand new Kitchenaid dishwasher in a brand new home. The dishwasher never worked, we had 3 service calls, they replaced motor and the power board, and now they won't replace the unit. Here's how it played out... We closed on a brand new house early January 2018 with all new Kitchenaid appliances (Refrigerator, Range, Range Hood, Microwave, Dishwasher). This dishwasher never worked, it would not circulate or dissolve the soap, nor would it dry at all (it is supposed to have heated dry, and yes, we filled the Rinse Aid with their suggested brand before ever running it). Whirlpool/Kitchenaid sent a service tech three separate times to work on it. The motor was replaced, and the power board was replaced, but it still doesn't circulate or dissolve the soap, nor does it dry at all, same exact issues as stated above (see the attached photos for proof). After one month of going through this process, we spoke with customer service and requested a replacement. Then had to wait another 2-3 business days for someone to hopefully approve the replacement. Robin (refused to give her last name because she obviously knew they were in the wrong) from Whirlpool/Kitchenaid finally got back to us and determined that they would NOT replace the dishwasher. At this point, we have NEVER been able to use this dishwasher. We also found out through this painful process that this particular model has been discontinued, and Whirlpool/Kitchenaid also has a "service flash" on this unit (something related to a defect with the upper rack system), which was told by their direct tech line to the onsite service tech. This unit, ours in particular, is obviously a "lemon" and needs to be replaced. We are shocked and distraught that Whirlpool/Kitchenaid would not back their own product, especially with the "Kitchenaid" brand which is supposed to be their higher end brand. It is appalling how this company operates and conducts business, and how they've treated us as true Kitchenaid customers. Please keep in mind that this is a brand new house with all brand new appliances, and the builder wanted to install FRIDGEDAIRE PROFESSIONAL SERIES appliances, but we specifically requested and paid for KITCHENAID, which is turning out to be the biggest mistake we could have made. All we wanted was a working dishwasher, which we never got, now we have to go out and purchase ANOTHER one on our own, because Whirlpool/Kitchenaid will not back their own products, which is a total disgrace. We cannot understand for the life of us how ANY company could leave their customer with a brand new non-functioning dishwasher!!! BASED ON OUR PERSONAL EXPERIENCE WITH THEIR CUSTOMER SERVICE (OR BLATANT LACK THEREOF), WE CANNOT RECOMMEND ANY KITCHENAID OR WHIRLPOOL PRODUCTS TO ANYONE FOR ANY REASON.

I bought this washer in May 2018 at best buy and hooked it up couple months ago and now the top rack broke loose ,this is supposed to be a top brand when it comes to washers at least That’s what Best Buy employees say when you go to the store and sold me on.If you ask me this is garbage don’t buy it

The look, quality feel and quiet operation make this dishwasher a winner! The smudgeless stainless steel is a welcome addition, and really does look nice. When you open and close the front door or pull out the racks, everything seems solidly built, unlike comparable GE models that I considered. Very little sound escapes the unit and if it wasn’t for the blue operating light, you may not know it’s running. I like the bottle wash feature and adjustable top rack. It’s a winner!

I really love ❤️ this dishwasher from the stainless interior, the top rack that raises and lowers, this parade novels or bottles on the top rack and the roomy lower rack. It’s also quite and very efficient! The Jackson’s

Had a expensive GE monogram dishwasher which was terrible. This KitchenAid does a great job on cleaning and drying you need to make sure you have the Correct settings.I read a few reviews people say it does a horrible job of drying the only thing I could think of is they don’t have it in the right settings

This is a great dishwasher. I will say I did choose this brand because my dishes fit inside and some of the other brands were too small and would not hold my dinner plates. Yes, I DID take my dinner plate to Best Buy to make sure my plates fit in the dishwasher. I would recommend that to anyone who is purchasing a dishwasher. Our sales person Larry was incredible, and the Geek Squad team who installed our dishwasher gets high marks for superior customer service.

I don’t think the dishwasher is installed correctly- I can put my whole hand in at the top of dishwasher and counter. Installer said he couldn’t raise it anymore cause it would not line up at the bottom. I also called regarding the removal of my old dishwasher- he would not take it because the was mouse droppings on it- and was told that it showed it was taken by the installer and it wasn’t. I have not received a response yet. I need to make sure the $20 removal fee will be taken off my account!