Main Content

Logitech - Harmony Ultimate Home Remote - Black

Voice compatible
Designed for use with home entertainment and home automation devices, this Logitech Harmony Ultimate Home remote integrates a full-color touch screen, motion sensing and vibration feedback for a seamless, intuitive Harmony control experience.
$179.99

Protect your product

Learn about Replacement Plans
Protection Plan Options

Item Added.View List

Add to List

    No lists found. Create one today.
    Add Item
    Cardmember Offers
    Our experts recommend

    Overview

    What's Included


    • Logitech Harmony Ultimate Home remote with rechargeable battery, Logitech Harmony Home hub
    • 2 IR mini blasters, charging station, USB cable, 2 AC adapters

    Ratings & Reviews


    Overall Customer Rating:
    88% of customers would recommend this product to a friend (898 out of 1026)

    Features


    Compatible with a variety of home entertainment and automation devices

    Including Philips hue and Lutron Caseta Bridge lights, August smart lock, Nest learning thermostat and Honeywell Wi-Fi thermostat, PEQ and SmartThings sensors and more.

    Remote

    Allows you to control compatible home entertainment and home automation devices directly from the remote. A color touch screen, vibration feedback and motion-activated backlit buttons offer comprehensive, intuitive control.

    Downloadable Harmony app

    For iOS and Android lets you use your smartphone or tablet as a remote.

    Hub

    Relays commands from the remote for simple control, plus enables use with gaming consoles and devices behind closed cabinets.

    Charging station

    Makes it easy to recharge the remote's battery.

    Works with Alexa and Google Home

    Voice control your home and entertainment. Tell Alexa or Google Assistant to turn on Netflix, dim the lights, play music, check traffic, order food, adjust the thermostat, and much more.

    Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.

    On-screen gestures

    Change channels, fast-forward and adjust volume with ease.

    Works with Nest

    So you can adjust the temperature on the Nest Thermostat from your Harmony Ultimate Home remote.

    Also compatible with select Sonos, Samsung, LG, Sony, Apple® TV, Roku and IR and Bluetooth gaming consoles.


    Customer rating

    Rating 4.3 out of 5 stars with 1026 reviews

    88%
    would recommend to a friend

    Pros

    Cons

    • Rating: 4 out of 5 stars

      Great remote with minor drawbacks

      Posted
      Stevaroo01
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I got a really good deal on this remote because I got it during BestBuy's Black Friday in July promotion. I'd already been thinking about getting one, and the sale made it the perfect time to do so. Anyway, prior to this remote I'd been using an older Harmony remote that was pretty basic, but got the job done. This one takes all of that to the next level. I love that I can change some of it's features directly from the remote, and the rest from my iPhone, so hooking it up to my computer isn't really necessary any more. That is super convenient! It also is much more flexible than my previous Harmony in allowing you to customize things. I like the touch screen, but I recommend leaving the screen lock on. Even though this adds one extra step to using the touch screen (you must swipe across it to unlock it), it is worth it to me because that prevents accidental selections. It's pretty sensitive. And the remote has dedicated buttons for the most commonly used functions, so you can still use the remote for most things with the screen locked. I also really love that I can control many of my home's smart devices with this remote as well. For example, I have Philip's Hue lights in several rooms of my house, including my living room where the TV is. So, now when I press the "Watch a Movie" button, it not only turns on my TV, my Blu-Ray player, my Bose sound system, and sets the appropriate input on the TV, it also dims my lights to a "Movie" setting that I had already created. And it's smart enough to only do this after sunset, instead of any time of the day. That is awesome! I can also control my Nest thermostat from the remote as well. That's pretty cool! There are a few small things that I'm not crazy about though... First is the color. I bought the white remote. It's actually a really good looking remote, and it's easier to find when I can't remember where I set it, than a traditional black one. So, what's the problem? Well, only that white shows dirt. And it's not like it's filthy or anything, but if you use it with dirty hands, or even just repeatedly set it on a table that may have dust on it, it begins to pick up a dingy color on it's main contact surfaces. It's not a deal breaker, but it's something to think about. Beauty is of course in the eye of the beholder, and I think both the white and black remotes look nice. I probably would've bought the black one just because I'm more traditional when it comes to my electronics, but the white one was the one on sale. I don't regret it, but I wanted to point out this potential drawback. The way this remote works is also different than most remotes. The remote is communicating with a hub at all times. It does not directly send it's signals to your devices. This is both a pro and a con. That means I can use my remote even when I don't have a great line of site to all of my devices. However, what it does mean is that the hub (or one of the two included IR blasters) must be within line of sight of all of your devices. And that may mean sitting it in an odd place in your room. It isn't a problem for the most part for me, but my Bose sound system is very finicky about receiving it's signal. So, I am able to hit everything else I own from the main hub, but had to hook up one of the blasters and put it in a really awkward place in order to hit the Bose system. I know that this is really a fault with the Bose system, not the Harmony system, but it's something to think about when you lay everything out. I'm still trying to figure out the best way to set mine up. One last point... some people have complained about the battery life. They say the remote only lasting two days or so is terrible. And I guess I'd agree if it was a traditional remote that didn't do a whole lot and that I had to replace AA batteries in. However, think about a couple of things... First, this remote is doing A LOT!! It's got a full color touch screen, it communicates with tons of your devices, and it has a built in rechargeable battery so you don't have to change them out periodically. And, and this is important, it has a dock to set the remote in to charge it up. I can't imagine that anyone would find this difficult to do. Just plug the dock into a wall outlet and set it on a table near where you usually watch TV. When you're not actively using the remote, set it in the dock. Or at the very least, set it in the dock over night. How hard is that? And, to make it just that much easier, the remote will even work while it is docked! I tested this battery life "problem" out pretty much right after I got it and intentionally left it off the dock until it died. It took mine about 3 days to die. And within a few minutes on the dock it had enough juice to start controlling my devices again. So, for me anyway, battery life is not an issue. Overall, I'd recommend this remote if you can swallow the purchase price. It truly does make controlling all of your devices very easy, and it looks great while it's doing it. And if you can find it on sale, even better!

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Good but not great

      Posted
      Techknow
      • My Best Buy® MemberMember

      I waited a couple of weeks before writing this review so it wouldn't all be about the install. I did have problems with the install and I have used Harmony products before so this wasn't inexperience. They want you to download either an iOS or Android app to do the install. Since I had both, I download both but started with the Android app. Setting up the equipment was not a problem but getting the information to download to the remote was a problem. I could see no where on the Android app or the remote to do this so I had to download the PC app and use the supplied USB cord for PC to remote connect. I don't know why they didn't use a standard mini USB for this as the opening on the remote only allows the cable they provided. One more cable to have to store and identify. The PC app let me download my equipment and channels to the remote. If you want channels that are not there by default, like SyFy they don't provide the icons in a gif file. After searching the internet I came up with a source in Australia who had all the channel icons. Seems like a catalog with all the icons in the PC package would be a given. The Android and iOS apps have the icons so why the PC one doesn't is a mystery. From the PC app I sync'd the remote and everything was downloaded. Now I have 3 devices that can control my A/V equipment: iPad (iOS), Samsung (Android) and the remote. It is not documented anywhere on how Sync works when you have 3 devices. I made a change on my Android (added) a station and did a Sync. I Sync'd the other two devices. This change did not show up on the iPad or the remote? After a short amount of use, both the iPad and the Samsung ran into communication problems and I had to go through the setup a 2nd time and now a 3rd time, but I've decided to just use the remote which means using the PC package. The iOS and Android apps don't look the same and need some work. BTW the instructions don't tell you about the PC package so you have to know enough to go up to their site and find it. In my opinion, the remote could be better designed. I use pause and fast forward with my DVR a lot and these keys are small and located at the top of the remote. I would prefer these at the bottom with larger keys. The buttons at the bottom (DVR, Guide, Info) could be moved to the top. The touch screen can be used for these functions, but I found that it isn't always responsive. You will be fast forwarding and when you want to stop, you tap the screen for play and it keeps going. Tap, Tap, Tap, and now you have to rewind. I know it is the touch screen because this doesn't happen with the keys. The HUB has two additional IR blasters and they recommend that you put the large main HUB in your cabinet, use one IR blaster for things outside the cabinet (ie. your TV) and the other IR blaster for a second cabinet. Unfortunately my equipment is in 3 bays so I would have liked a third blaster. So in summary I found setup buggy and a novice user will have problems if things don't go right. The documentation is poor and no where can I find an explanation on how Sync. is performed. For my style of use the remote could be better laid out. I'll keep the remote but be on the look out for something better.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Returning it to Best Buy

      Posted
      seanb61
      • My Best Buy® MemberMember

      Half-baked software release with too many bugs. Setup on mobile device only is a huge mistake. It's got so many bugs and things that just don't make sense. For example, how the heck is someone supposed to change the temp on their Nest with the current touch interface; it's just horrible. How about a simple + and - button on the Next area to go up and down vs the horrible sliding gesture that can't be controlled at all, if anyone has a Nest please try it out, it's just wrong, wrong, wrong. Also, the remote tells me when the nest is in auto away and asks me if I want to change that (good idea) yet when I tell it to do so it will not do it. I am a current owner of 2 Harmony 900's and the form factor of the ultimate is just horrible. Can't get used to how it feels in my hand and as many people have stated the transport buttons above the screen are frustrating to the point of being useless - constantly shifting the remote in your hand to reach or using 2 hands is not an option. I have wanted to purchase an ultimate for about a year and with the Best Buy coupon deal and the new features it was finally time to pull the trigger since I had an old 890 not in use that was broken I could use for the the deal. However, I boxed this awful attempt at a remote up last night and will be returning it today. There are so many things wrong with this design it just can't be tolerated. If you already have a working Harmony 900, don't be tricked into think this is a better remote, it is not. It's got some great ideas but the software and physical form factor of the remote needs a lot of work. If Logitech were to release a remote that is physically closer in design to the 900 under the living home brand, I could see giving it another shot, but I don't think that's going to happen anytime soon.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Truly Amazing Remote

      Posted
      rebequitar
      • My Best Buy® Elite Plus MemberElite Plus Member

      Love this remote. Recently I decided to upgrade my TV and Surround System and wanted a new remote that was able to control all of my devices. I had the Harmony 650, but hated using another remote to control the PS3 and PS4. I took advantage of the Best Buy trade in program, traded in the 650 and got the Harmony Ultimate Home for $100 less. After reading the reviews, I thought I was in for a long, complicated setup. I opted in using the computer setup rather than the app, since I was used to that setup from my previous remote. I didn’t find it more complicated then the previous setup. Only difference was positioning the hub and one of the IR Blasters. The setup was the same as my previous remote; it’s best to write down all the model numbers of your devices and what input they are connected to before starting the setup. Then just enter them in and set up the activities. Another nice feature is adding your favorite channels. Once the setup is complete, it is just a matter of getting used to the remote and its buttons. It took me a couple of minutes to figure out how to switch to different menus and learn how to get the numbers screen (Hint: When you are on the favorites menu, just swipe left or right and the number screen will appear after two swipes in the same direction). The remote works very well with the PS4 and PS3. You just have to pair it in the Bluetooth settings of the game system. I am so happy I don’t have to use the controllers anymore to watch Blu Rays on my PlayStations. I haven’t had any issues with this remote. All my devices turn on and off, almost immediately when I press the button. I currently have the devices behind glass and cabinets. I like the fact that you can use your phone as a remote also, but I probably wont use that feature. I find the actual Harmony Remote was more responsive. This is truly a wonderful remote, which will allow you to consolidate all your remotes into one (in my case 7 remotes into 1). Just take your time in the setup.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Does what it's supposed to do

      Posted
      WorthEveryPenny
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I love this remote. I had the Harmony One for several years and totally loved it too, but it was looking a little worn and tired so I traded up and got the Elite. It works with all my stuff (I got a lot of stuff) and it even works with my Epson 5030BU projector. It also works with my PS4, except the PS4 has to be on for it to work. No worries, I walk up to my PS4 and touch it just the right way until it gets turned on, I can use the remote from then on. It comes in handy while watching movies. The buttons feel good with a nice click sensation when pressing them. I wish the color buttons were a little higher since some of my devices tend to use those a lot - I guess I could program the buttons to show on the touch screen, hmmm, I 'll have to try that today. Oh, and I can program the remote with my iPhone, iPad, Samsung tablet or my computer as long as the devices are all connected to the same wireless network. I can also use the iPhone, iPad or Samsung tablet as a remote, but I'm old and more accustomed to using the hand held remote. The touch screen works good and there's a little vibration when you press it or when you press a button - I think you can turn that off if you want. I haven't had a need to use the touch screen as a mouse so I can't comment on that, well, I could but I would be making it up. The IR blaster that's included with the Elite is AWESOME - I can control all my toys even with my big dog standing right in front of them. My one and only complaint is that the remote has a form fitted base. You have to put it in just the right way which is a little difficult in the dark. Yes, it's pricey, but as the saying goes - you get what you pay for. If this remote lasts as long as my last one, I will be thrilled - wait, I already am thrilled with this remote. I will be REALLY thrilled!

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      It's ok...

      Posted
      T1mrob
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The remote can be a little hard to set up at first, but once you get going, it can command everything. We have a "media closet" in our home, so all of our entertainment equipment is tucked away (being minimalists) out of site. This obviously makes it tough for remote controls to reach (impossible actually). The Harmony links to all our devices either through wifi or direct IR. The downside is that it can not control TV's through WiFi or Bluetooth (Samsung TVs have blue tooth remotes). So my Harmony Hub is tucked away in the media closet (behind closed doors), I have to have an IR lead hanging out of the closet, to revert back to using the old IR technology with my Samsung smart TV. You can program the remote to sequence many commands, like stitch the TV, sound system, cable, etc on with one touch... Which is great 90% of the time. But, if it mis-fires and something does not switch on, it does not know - it's not intelligent. So... You need to manually switch everything off, tell the remote that you have switched everything off, then start again - if you don't do this, it just toggles things from off to on, and everything is out of sequence (your TV turns on, your cinema system switches off). That is annoying. For what I expected, given I have no wires, and everything hidden inside a closet on the other side of the house, I don't think this is worth $300. It mis-fires, things get out of sequence and it doesn't control everything via wifi or Bluetooth, it's all by IR. Maybe it's not the remotes fault, maybe Samsung (or whoever) don't allow 3rd party devices to command by Bluetooth or Wifi... However for all of today's Smart Technology, it really isn't an advanced solution. If you want the remote to look flashy to your friends with an LCD screen, and you have all of your media "on show", get it. If not, you could buy a cheaper multi-remote to do the same thing, better. It's cool, and I like it. But frustrating when things get out of sequence or it doesn't replace the "pointy" Bluetooth functions of your original device remote. Good - but the technology is not there yet.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Useless; poor range, does not work behind cabinets

      Posted
      Anonymous

      As you can see, I have to place the IR blaster in plain sight. It states you can place them behind cabinet doors, but it doesn't work. Also, you need to use both blasters. Often I have a problem beyond 6' with both blasters. As for the mobile app, it's useless. I find it really difficult to believe people claiming to replace their remote with this. You can't even customize the buttons and you have to scroll through 3 or 4 screens to perform a simple command. As you can see in the picture, if I simply want to surf the satellite guide, I (1) select the device or activity, then it takes me to page 3, then (2) I have to scroll to page 4, (3) press Guide, (4) scroll back to page 3, (5) scroll back to page 2, (6) use the direction or page up/down buttons to surf. If I need information, I have to (7) scroll forward to page 3, then (8) scroll forward to page 4, (9) select Info, then if I need to go back to the guide I have to (10) scroll back to page 3, (11) scroll back to page 2, (12) press Return, (13) and surf some more. Let's see, at least 13 steps. BUT, there's no Exit button to get out of the guide, so I'm stuck there! Useless; too much work and it's missing some buttons. As for the touch screen, you see need to look at it to know which button to press. Sure there's vibration after to press the button, but you can't feel for the button before you press it. Then you have to scroll a million pages up/down to find your desired command. With the old 880/890 you can scroll left and right to get to the desired screen which then holds 6 commands. It's more efficient, and you can feel for the buttons.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Best Remote Yet + Home Automation Control

      Posted
      gadgetguy11
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member
      • Top 50 ContributorTop 50 Contributor

      Major refinements make this a practical remote for daily use. Summary: Plusses: 1- Feel in your hand is superb, with a grippy back, it does not slip out of your hand 2-Good color screen resolution 3-Programmable hard buttons for most functions 4- Dependable: Once programmed, it works consistently 5-Backlit buttons are very easy to read 6- Haptic Feedback with various levels is extremely user friendly 7- App also allows iPad & iPhone control, but the remove is so comfortable in your hand, I use the remote every time 8- Very intuitive, easy to program 9- Pre-loaded graphics including Network & Home Automation Icons are excellent 10- Home automation control of Honeywell, Hue Lighting & many others is a big plus Minusses: 1- Screen is not scratch resistant (plastic) 2- If you accidentally bump the screen with your finger, you will activate the function you touched. Screen is very sensitive Conclusion: Minuses are not sufficient to lose a point. 5 Stars!! Excellent Product!!

      I would recommend this to a friend



    Product images, including color, may differ from actual product appearance.