NewAir - 12" 28-lb Portable Ice Maker - 3 Ice Sizes - Silver
User rating, 4.4 out of 5 stars with 97 reviews.
4.4(97 Reviews)- 18 Answered Questions
If received today, the last day to return this item would be Jul 21. Learn more ˃
The membership you and your tech deserve.
Shipping
Cardmember Offers
carousel
Description
Features
Countertop Design
The NewAir Countertop Ice Maker fits neatly on your kitchen counter and makes 28 pounds of ice each day to keep you stocked for all your entertaining needs. That’s almost the same as purchasing three 10lb bags of store-bought ice in a single day.
Quick Ice
Need ice quick? The NewAir Countertop Ice Maker makes a new batch of ice every 10 minutes. Use the included scoop and removable ice tray to empty it regularly, and you'll have enough ice for any occasion.
3 Ice Sizes for Any Occasion
Choose from small, medium or large bullet ice at the touch of a button. Small ice is perfect for drinks, while large ice easily fills coolers for outdoor activities. When you're done, the ice maker is easy to drain and clean, for fresh and great tasting ice every time.
Simple, 2-Button Operation
There's no learning curve here! Simply turn the unit on and choose your ice size. Clear indicator lights let you know when ice is ready and when you need to add water without any guesswork.
Insulated Storage Compartment
Keep your ice colder for longer thanks to the ultra-insulated storage area inside this ice maker. Forgot about the last cubes? No worries. Water from melted ice drains back into the machine and is recycled in the next round of ice making.
14.4
11.75
14.9
22
28-lb Portable Ice Maker - 3 Ice Sizes
NewAir Countertop Ice Maker, 28 lbs. of Ice a Day, 3 Ice Sizes, BPA-Free Parts - Silver
11/4/2020
16.6
13.5
15.98
24
What's Included
- Ice Maker
- Ice Scoop
- User Manual
- NewAir
Manuals & Guides
Key Specs
- Product Height14.9 inches
- Product Width11.75 inches
- Product Depth14.4 inches
- Ice Storage Capacity2.2 pounds
- Daily Ice Production28 pounds
- Color FinishSilver
General
- Product Name12" 28-lb Portable Ice Maker - 3 Ice Sizes
- BrandNewAir
- Model NumberAI-100S
- ColorSilver
- Color CategorySilver
- Color FinishSilver
Dimension
- Product Height14.9 inches
- Product Width11.75 inches
- Product Depth14.4 inches
- Product Weight22 pounds
Capacity
- Ice Storage Capacity2.2 pounds
Features
- Daily Ice Production28 pounds
- Water FilterNo
- Exterior MaterialPlastic
- Surface FinishSmooth
- Drain IncludedYes
- Front VentingNo
- Clear IceNo
- Control TypeElectronic
- Number of Unique Cube Sizes3
- Ice Scoop IncludedYes
- Removable BasketYes
- Ice Maker TypePortable
Electrical Specification
- Amperage2.1 amperes
- Voltage120 volts
- Wattage120 watts
- Power Cord IncludedYes
Certifications Listings & Approvals
- ADA CompliantNo
- ANSI CertifiedNo
- ETL ListedYes
Warranty
- Manufacturer's Warranty - Parts1-year limited
- Manufacturer's Warranty - Labor1-year limited
Other
- UPC854001004037
Customer reviews
Rating 4.4 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
Great help for summer entertaining!
Posted .Got this a month or so ago and has been a great unit to help with the ice supply during summer BBQs and stuff instead of having to grab bags of ice. This machine just kept popping out fresh ice for drinks and that was awesome!
This review is from NewAir - 28-lb Portable Ice Maker - 3 Ice Sizes - Stainless steel
I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 4 out of 5 stars
Great ice maker-takes some time to make
||Posted .Owned for 1 month when reviewed.We like this ice maker and it meets our needs because we don't need large quantities of ice. It takes a bit of time to make the ice so you need to plan ahead. It takes an hour to fill the little ice cube holder inside the unit. That's enough to fill about a 32 oz glass for an example of the volume. I am okay with that, we just let it keep going and stick a ziplock of cubes in the freezer. The ice cubes are hollow as they drop off the freezing rods- I've never used hollow cubes before! But the medium size is plenty big and they do not melt right away. There are three sizes, just haven't used them all yet so can't comment. Small probably freezes much fast than medium. I expect large would take way too long for me to wait. The ice does not melt too quickly- so happy with that. It's bigger than I thought it would be, but worth finding a place for it! I am really happy we purchased it!
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value3 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Large capacity and well-made, but a single gripe
Posted .A very sturdy machine with a huge capacity. Makes ice quickly. Vents are arranged so that you can put one side flush with a wall, which is a nice change from other machines that require the entire back end totally unobstructed. Has a nice internal layout that makes it easy to clean. My one issue with the machine, however, is the side-mounted drain hole. This means the entire machine has to be tipped over in order to drain properly, which is both dangerous (especially when mounted on a higher counter) and time-consuming, as it upsets the coolant, requiring it to sit, unused, for several hours until everything has settled, again. Other models I've used in the past have had their drains mounted at the bottom of the machine, which would have been nice for something that weighs more than a child. Ah well.
This review is from NewAir - 28-lb Portable Ice Maker - 3 Ice Sizes - Stainless steel
Features
Value3 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for taking the time to leave a review on your unit. We apologise about the experience you are facing. We will surely pass your comments to the right department for future reference. Thank you for choosing Newair!
Features
Value5 out of 5Quality4 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Happy wife, lots of ice
||Posted .Owned for 1 month when reviewed.It makes my wife happy so that makes me happy. Makes ice quickly but it also starts thawing immediately so you need to get it to the freezer. Overall a great purchase
This review is from NewAir - 28-lb Portable Ice Maker - 3 Ice Sizes - Stainless steel
Features
Value5 out of 5Quality4 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!
Features
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Small Ice Maker
||Posted .Owned for 1 month when reviewed.Pretty useful machine for small household. Makes ice pretty fast throughout the day.
This review is from NewAir - 12" 28-lb Portable Ice Maker - 3 Ice Sizes - Red
Features
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100R. Thank you for choosing Newair!
Features
Value5 out of 5Quality2 out of 5Ease of Use5 out of 5Rated 4 out of 5 stars
Lost drain plug, can’t fill
||Posted .Owned for 3 months when reviewed.Works perfectly but the small drain plug cap came off and I can’t find a replacement so I can’t fill it with water.
This review is from NewAir - 28-lb Portable Ice Maker - 3 Ice Sizes - Stainless steel
Features
Value5 out of 5Quality2 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
The Best!
Posted .Wonderful Ice Maker. We have had it running non stop since March 2020. Our freezer makes only a traditional amount of ice for my family. Right now there are 4 adults but we had up to 6 adults for lengthy periods of time last year living with us. I am very impressed with how fast it makes ice. It is larger than I thought but I cleared off what was going to be a temporary space in the coolest part of the kitchen. Well, we know how that went down in 2020. Every Thursday, I just bag up the ice and let all the water run through, then do my cleaning. We use bottle water to make the ice which helps to insure having any deposits are a minimum. If the sun is shining, I prop open the clean ice maker lid and out it goes to catch some germ killing rays. My husband did not originally want it but I saw it as a basic necessity like toilet paper when this whole pandemic started. Now, our control panel is out on our refrigerator and zero ice. We are waiting for the magic chips to come from China to fix it, don't worry the fridge is still working. It will be at least a month or longer before we get it repaired meanwhile this little baby will keep us in ice. Yesterday, my husband said this little machine was the best thing we bought all year. I think so too.
This review is from NewAir - 28-lb Portable Ice Maker - 3 Ice Sizes - Stainless steel
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Works great and matches my truck.
||Posted .Owned for 1 month when reviewed.Used this on camping trip and it worked great. Makes ice in like 8 minutes just as stated. Would recommend it for anytime ice is needed.
This review is from NewAir - 12" 28-lb Portable Ice Maker - 3 Ice Sizes - Red
Features
Value5 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for posting your comments in regards to this product AI-100R. We highly appreciate your feedback. Thank you for choosing Newair.
Q: QuestionHow to clean this ice maker
Asked by Anonymous.
- A:Answer Thank you for contacting NewAir! The ice maker can be clean when running a cycle of vinegar and water or lemon juice and water. Once complete you would need to run a cycle of water to clean the unit. Best Regards Customer Care
Answered by NewAir Team
Q: QuestionHow close is the small size bullet cube in relation to the nugget ice?
Asked by Anonymous.
- A:Answer A few times bigger than nugget ice
Answered by Szai
Q: QuestionDoes filling the water holding tank one time produce enough ice to fill the storage bin? Also, will this machine maintain a full storage bin if not emptied, even if by way of melting and recycling the recovered water?
Asked by Kenny.
- A:Answer Thank you for contacting NewAir! Yes filling the water reservoir can produce ice to fill the ice bin. The ice will need to sored in a freezer to keep solid. Best Regards, Customer Care
Answered by NewAir Team
Q: QuestionDoes this unit keep the ice frozen, or does the ice melt and the unit recycles the water back to ice.
Asked by rsferg.
- A:Answer The ice melts, and it recycles the water. It keeps the ice frozen for quite awhile. I have left it overnight and still had a little bit of ice in it.
Answered by rsferg
Q: QuestionI like the size of my ice comparable to Sonic or Chic fil a, is the small size like this?
Asked by SmallIce.
- A:Answer Thank you for contacting Newair, this ice maker produces bullet-shaped ice cloudy ice. The unit that produces Sonic-type ice is our NIM040SS00 nugget ice maker. Best Regards, Customer Care
Answered by NewAir Team
Q: QuestionDoes this have a water inlet
Asked by Anonymous.
- A:Answer Thank you for contacting Newair. No, this unit requires manual fill up. Best Regards, Customer Care
Answered by NewAir Team
Q: QuestionJust got my ice maker turned it on and the power light and the ice cube light keeps flashing and don't hear anything running
Asked by Woj59.
- A:Answer Thank you for contacting Newair. We apologize for the issues you are currently facing with the unit. Kindly contact our friendly Customer Experience Experts at toll-free 855-963-9247 or support@newair.com for assistance in troubleshooting this issue. Best Regards, Customer Care
Answered by NewAir Team
Q: QuestionDoes the ice maker stop making ice when the bin is full?
Asked by km.
- A:Answer Thank you for contacting Newair. Yes, The ice maker automatically stops working when the ice basket is full.Best Regards, Customer Care
Answered by NewAir Team