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Questions & Answers

Your price for this item is $316.99
Page Showing 1-9 of 9 questions
  • QuestionHow does this UPS enhance my gaming experience?

    Asked by Gears.

    • Answer Your gaming equipment will never stall or stop working from an electricity glitch, surge or blackout. Your equipment will continue to work. Your equipment will always receive the proper voltage also.

      Answered by Maxx

  • QuestionHow long will it provide power to a modem and separate router when they’re the only devices active in case of a power outage?

    Asked by Charlie.

    • Answer Thank you for taking time to provide feedback about our BGM1500BUS unit. Most common low powered routers and modems would consume 10 to 24 watts. But there are some that may use more depending on model check Modem and routers voltage and amperage requirements to see how much they can draw Volts * Amps =Watts i.e 12Volts * 2 amps = 24 watts Since Load is less than 10% the UPS may not report runtime properly but assuming that router and modem is at 90 watts which I see as 1h 14min if lower UPS may not predict it properly but will be a little longer since we have to consider efficiency. Currently Runtime for BGM1500BUS is currently unavailable but use a similar UPS BN1500M2 for comparison it should be slightly similar but wait for data to be available soon for the unit while we update website. See "Run time for load " and enter wattage at BN1500M2's product page https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/ Runtime will also vary depending on efficiency, load and battery capacity. Typical life span of batteries is 3-5 years and will degrade depending on temperature and charge discharge rate (approximately 200 cycles on Sealed lead acid batteries) Data on product page is based on brand new APC batteries and brand new UPS. If you have other questions we offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionIf I purchase this device from bestbuy or Amazon will the warranty be honored? Thanks

    Asked by LarryM.

    • Answer Thank you for taking the time to provide feedback about our UPS. This UPS would come with a 3 year warranty as long it is purchased from Authorized reseller Amazon and Best Buy are, but make sure when you are purchasing UPS online directly purchase from from Amazon not a 3rd party vendor who may be selling refurbished units. You can check warranty of UPS by checking this link and providing serial number https://www.se.com/us/en/work/support/product-support/ups-factory-warranty-information/ If warranty information is unavailable, we offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionCan I plug in the stereo amplifier to this ?

    Asked by Aaron.

    • Answer APC's Back-UPS product lines are designed for use with computer type loads. There are certain equipment we do not recommend like motor loads. You may want to check our FAQ here - https://www.se.com/us/en/faqs/FA158851/ If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST

      Answered by APCProductSupport

  • QuestionCan you plug a boiler pump in permanently and the device kick on and off with power interruption

    Asked by Anonymous.

    • Answer Thank you for taking time to provide feedback about our BGM1500B-US unit. Although the UPS has a pure sinewave Typically it is not recommended to run motorized load on a UPS which is made for Computer and Networking type of load unless it is oversized to accommodate in rush current. If you have other questions We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionWhat is the wattage for this? The specifications do not say.

    Asked by Isekai.

    • Answer The maximum wattage for the BGM1500B-US is 900w equivalent to 1500VA. You can check the specification in our web site via this link https://www.apc.com/us/en/product/BGM1500B-US/apc-backups-pro-for-gaming-1500va-900w-tower-120v-10x-nema-515r-outlets-rgb-lights-pure-sine-wave-midnight-black/. If you need additional assistance, please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST

      Answered by APCProductSupport

  • QuestionDoes this model have any filtering technologies? I looked at the spec-sheet on the APC website, and nothing is listed, even though this model has nearly the same attributes as the APC UPS Pro-1500VA/900W, which has full-time multi-pole noise filtering.

    Asked by ThisIsMyName13.

    • Answer Yes, this model has Surge protection and filtering with surge energy rating 1080J and Data line protection for Coaxial cable for CATV/SATV/modem/audio-video. If you have additional questions or need further assistance, we offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST.

      Answered by APCProductSupport

  • QuestionCan I use this with Mac M2 Studio Max? Because I look up this APC website and found that APC Back-UPS Pro for Gaming, BGM1500BUS software PowerChute Serial Shutdown, v1.2, supports Windows OS, Linus. It did not say MacOS

    Asked by macuser.

    • Answer Good day. Thanks for taking time reviewing our BGM unit and our PCSS software. Unfortunately, PCSS is not yet compatible with Mac OS, you may instead consider using the Energy Saver feature of your Mac OS to setup graceful shutdown. Thanks and have a great day.

      Answered by APCProductSupport

  • QuestionHow long does it last for?

    Asked by BatteryBackup.

    • Answer Depends on what all you connect to it, obviously the more you connect the faster it dies. I have a 43" TV, an Xbox Series X and a sound bar connected to it and I think it would last long enough to finish a round and safely shut everything off and have enough to keep like your phone charged.

      Answered by LoneWolfGamer