Questions & Answers

Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 6418817
Price: 10.99 USD
Rating: 4.8 (6288 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 6418817

User rating, 4.8 out of 5 stars with 6288 reviews.

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Page Showing 1-20 of 23 questions

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QuestionDoes this plan cover issues not covered by the manufacturer's warranty?
- Answer This plan will provide a replacement or reimbursement for covered issues that your manufacturer's warranty does not.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the plan's term length?
- Answer The plan's term length is 24 months.
This question and answer was generated by AI based on customer and product data.
QuestionWhy should I consider getting this plan?
- Answer This plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
This question and answer was generated by AI based on customer and product data.
QuestionWhat happens if the gaming accessory stops working?
- Answer With Geek Squad® Product Replacement, you will receive a replacement or be reimbursed if your gaming accessory stops working.
This question and answer was generated by AI based on customer and product data.
QuestionHow do I get a replacement controller with my warranty
Asked 3 years ago by Julez.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It’s super easy. If you bought the warranty, simply return the controller and they give you a new one. I’ve had to do it twice for controllers. My son is hard on them. I simply swap it out, and ALWAYS pay for the warranty again.
  Answered 3 years ago by Honesty
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QuestionIf my dog happens to chew my controller up will it be covered?
Asked 4 years ago by Rene.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Basically, so long as you can physically bring the item back in store, even in pieces, they should very well replace it.
  Answered 4 years ago by Musicpro101
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QuestionHow does this warranty works? Because I was told that it is not really 2 years, it is just one incident and you are loosing your warranty, it is not how it was working before. It is used to be 2 years and what ever happens you were covered for 2 years.
Asked 4 years ago by diane.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I agree with you. This replacement thing is a bit upsetting. I remember the item being covered for 2 years regardless of the number of times you need service. I believe that the current policy being presented as a "warranty" by the Best Buy staff is misleading. It should be presented as a "replacement plan" as the name states, and the fact that it ends if a replacement is issued before the 2 years is over explained. You're not getting a "FREE" replacement, you're pre-paying for a new item at a discount. If you don't use the plan then you've paid an additional fee for an item that has 2 years of wear and tear on it. It's only worth it if your item breaks close to the end of the 2 years.
  Answered 2 years ago by MoeC
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QuestionHow do the store know if you have warranty on an item when you return it to the store and ask for a new one?
Asked 2 years ago by Joseph.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer They check under your Best buy membership or phone number.
  Answered 2 years ago by USAF
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QuestionElite controller defective Y button under warranty until the 23rd, March 2022. Have 2yr gsquad replacement but want to know if I return the controller can that geek squad plan be carried over to new controller as I have had this one for less than a week?
Asked 3 years ago by Nikko.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer As long as you are within the 15 day return/exchange period yes, also if you are an elite you get 30 days to return/exchange and elite plus 45 days to return/exchange. I had an elite series 2 with a faulty A button in the first 2 weeks and exchanged it, when I did my gsquad warranty carried to the new one.
  Answered 3 years ago by Steve
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QuestionI used curbside pickup for my item and had also purchased the warranty. When they gave me my item there was no warranty paperwork, is it online or do I need to go back and pick up some paperwork?
Asked 4 years ago by NicoleG.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I ordered all my stuff online so log back into your Best Buy account. And the warranty should be available online. That is where That is where all Mine are at
  Answered 4 years ago by Airpods
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QuestionWhat happens if the item is out of stock when you need replacement?
Asked 4 years ago by Jim.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer They will give you a refund/store credit or can pay the difference for something else
  Answered 4 years ago by Lgoled
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QuestionIf my dog chewed on my controller after it had already started to peel on the joy and drift does my accidental geek squad warranty cover this
Asked 1 week ago by Al.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Well they usually cover anything that happens to it, technically that is neglect or abuse but it's a great area and Best buy has always been good on taking care of their customers.
  Answered 2 days ago by SeanC
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QuestionWhen a 2 year plan warranty, if my wheel is damaged, insurance covered only for one time during the 2 years.
Asked 7 months ago by Chaparro.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes each claim satisfies the warranty obligation you have to get a new warranty each time you get a new product.
  Answered 2 days ago by SeanC
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QuestionSo I have a elgato hd60 x, I want to use my warranty due to it's software malfunctioning, I no longer have the usb c cord and can't locate the administrator, but I have the elgato hd60 x itself, is that all I need for the warranty?
Asked 1 year ago by Cantrell.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes they'll take it back
  Answered 2 days ago by SeanC
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QuestionI lost the USB blue tooth connector for my headphones and I have the two year warranty get I get a replacement for that under the warranty
Asked 1 year ago by victor.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Pull your warranty up and read the terms and conditions, Best buy usually takes care of you on this stuff
  Answered 2 days ago by SeanC
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QuestionDoes it have to be the same color controller?
Asked 1 year ago by Jesse.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I actually asked this question and the only way that they will give you a different color is if they don't have the one that you are replacing
  Answered 2 days ago by SeanC
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QuestionDo I need the original packaging to use the warranty?
Asked 1 year ago by Ring.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer No but they have to be able to identify the product if the serial number or model number is worn off then your Sol
  Answered 2 days ago by SeanC
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QuestionI bought Playstation controller for my grandson in another state. Can I have his name put on the warranty since he lives in N.C. and I'm in PA?
Asked 1 year ago by Pecon.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Don't know the answer to that one never had that come up but I would go online and chat with a geek squad tech and see what they say
  Answered 2 days ago by SeanC
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QuestionHow would I use the warranty I got online in a store?
Asked 2 years ago by Chuy.
- Answer Sign into your best buy account and it should be listed under your purchases or in your emailed receipt
  Answered 1 year ago by JosephK
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QuestionDoes the warranty cover the PowerA batteries in a charging kit? For example, if the batteries lose 75% of there charge from use.
Asked 4 years ago by Anonymous.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It should cover anything wrong with the item you have it for
  Answered 1 year ago by JosephK
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Showing 1-20 of 23 questions

Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionDoes this plan cover issues not covered by the manufacturer's warranty?

Q: QuestionWhat is the plan's term length?

Q: QuestionWhy should I consider getting this plan?

Q: QuestionWhat happens if the gaming accessory stops working?

Q: QuestionHow do I get a replacement controller with my warranty

Q: QuestionIf my dog happens to chew my controller up will it be covered?

Q: QuestionHow does this warranty works? Because I was told that it is not really 2 years, it is just one incident and you are loosing your warranty, it is not how it was working before. It is used to be 2 years and what ever happens you were covered for 2 years.

Q: QuestionHow do the store know if you have warranty on an item when you return it to the store and ask for a new one?

Q: QuestionElite controller defective Y button under warranty until the 23rd, March 2022. Have 2yr gsquad replacement but want to know if I return the controller can that geek squad plan be carried over to new controller as I have had this one for less than a week?

Q: QuestionI used curbside pickup for my item and had also purchased the warranty. When they gave me my item there was no warranty paperwork, is it online or do I need to go back and pick up some paperwork?

Q: QuestionWhat happens if the item is out of stock when you need replacement?

Q: QuestionIf my dog chewed on my controller after it had already started to peel on the joy and drift does my accidental geek squad warranty cover this

Q: QuestionWhen a 2 year plan warranty, if my wheel is damaged, insurance covered only for one time during the 2 years.

Q: QuestionSo I have a elgato hd60 x, I want to use my warranty due to it's software malfunctioning, I no longer have the usb c cord and can't locate the administrator, but I have the elgato hd60 x itself, is that all I need for the warranty?

Q: QuestionI lost the USB blue tooth connector for my headphones and I have the two year warranty get I get a replacement for that under the warranty

Q: QuestionDoes it have to be the same color controller?

Q: QuestionDo I need the original packaging to use the warranty?

Q: QuestionI bought Playstation controller for my grandson in another state. Can I have his name put on the warranty since he lives in N.C. and I'm in PA?

Q: QuestionHow would I use the warranty I got online in a store?

Q: QuestionDoes the warranty cover the PowerA batteries in a charging kit? For example, if the batteries lose 75% of there charge from use.

Best-selling Geek Squad Gaming Console & Handhelds Warranties

QuestionDoes this plan cover issues not covered by the manufacturer's warranty?

QuestionWhat is the plan's term length?

QuestionWhy should I consider getting this plan?

QuestionWhat happens if the gaming accessory stops working?

QuestionHow do I get a replacement controller with my warranty

QuestionIf my dog happens to chew my controller up will it be covered?

QuestionHow does this warranty works? Because I was told that it is not really 2 years, it is just one incident and you are loosing your warranty, it is not how it was working before. It is used to be 2 years and what ever happens you were covered for 2 years.

QuestionHow do the store know if you have warranty on an item when you return it to the store and ask for a new one?

QuestionElite controller defective Y button under warranty until the 23rd, March 2022. Have 2yr gsquad replacement but want to know if I return the controller can that geek squad plan be carried over to new controller as I have had this one for less than a week?

QuestionI used curbside pickup for my item and had also purchased the warranty. When they gave me my item there was no warranty paperwork, is it online or do I need to go back and pick up some paperwork?

QuestionWhat happens if the item is out of stock when you need replacement?

QuestionIf my dog chewed on my controller after it had already started to peel on the joy and drift does my accidental geek squad warranty cover this

QuestionWhen a 2 year plan warranty, if my wheel is damaged, insurance covered only for one time during the 2 years.

QuestionSo I have a elgato hd60 x, I want to use my warranty due to it's software malfunctioning, I no longer have the usb c cord and can't locate the administrator, but I have the elgato hd60 x itself, is that all I need for the warranty?

QuestionI lost the USB blue tooth connector for my headphones and I have the two year warranty get I get a replacement for that under the warranty

QuestionDoes it have to be the same color controller?

QuestionDo I need the original packaging to use the warranty?

QuestionI bought Playstation controller for my grandson in another state. Can I have his name put on the warranty since he lives in N.C. and I'm in PA?

QuestionHow would I use the warranty I got online in a store?

QuestionDoes the warranty cover the PowerA batteries in a charging kit? For example, if the batteries lose 75% of there charge from use.