A:AnswerYes if it is within the year of original warranty. Just take it in to Geek Squad and they will be more than happy to help you. But remember to take the whole system, not just the controller. They will look up warranty by the phone number or email used when warranty purchase was made.
Good luck and you'll be enjoying your new product in no time at all. Geek Squad is awesome, our family has never been disappointed.
A:AnswerNot sure of prices but you really can’t go wrong with a 2 yr warranty.. worth every penny… they exchanged my 64 gb oculus for a 128gb… I only paid the difference of $100 bucks.. I exchanged due to the controllers were beat up from my 8y/o so in game the character kept walk-in on its own
A:AnswerThe warranties are the same despite the amount you pay. The difference is the amount they cover up to. From what I can determine, (I'M NOT AN EMPLOYEE you would need to ask an associate to be certain) it's $10 for every $50 worth of covered product. So if you purchased the $59.99 plan with $399 of qualifying product and needed a replacement it would only cover up to $299 of the product instead of the full replacement price of $399.
A:AnswerYou can play games like Roblox on your Oculus Quest 2 with an Oculus Link cable which can be hooked up to a gaming PC. Roblx cannot be just downloaded from the Quest Store on the headset.
A:AnswerTypically you will replace the whole product. Trade in your whole headset and controller. Same day service. You will need to log back into your account you use on your quest and reinstall things but the hardware issue will be resolved same day as long as the product is there.
A:AnswerDID YOU PURCHASE ANY KIND OF WARRANTY ON IT? THERE IS A 1 YEAR MANUFACTURERS WARRANTY. SO THATS NOT IN YOUR FAVOR... try RESTARTING YOUR HEADSET.. OR WORSE CASE SENARIO, AND HARD RESET!!! GOOD LUCK
A:AnswerYes you can return it but you can’t just return the controller you’re gonna have to bring the headset and the other controller to be able to return it I believe. Just go to the closest Best Buy and go to customer service and get it returned and replaced and that should be it, so you’ll be getting a new headset too, and depending on how much you payed for the quest you can get it replaced with the quest 2 as long as you bought it for more or the same amount as the quest
