Questions & Answers

Name: Acer - Predator Helios 18 Gaming Laptop - 18" 1920 x 1200 IPS 165Hz – Intel i7-13700HX – GeForce RTX 4060 - 16GB DDR5 – 1TB SSD - Abyssal Black
Brand: Acer
SKU: 6536571
Price: 1359.99 USD
Rating: 4.6 (197 reviews)

Acer - Predator Helios 18 Gaming Laptop - 18" 1920 x 1200 IPS 165Hz – Intel i7-13700HX – GeForce RTX 4060 - 16GB DDR5 – 1TB SSD - Abyssal Black

Model:: PH18-71-756U; |
SKU:: 6536571

User rating, 4.6 out of 5 stars with 196 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 43 questions

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QuestionAre the keys on the keyboard metal or plastic? I've had several Acers and it seems the paint doesn't scratch off on their laptops with metal keys, but they do scratch off on their keyboards made of plastic. Does this have metal or plastic keys?
Asked 2 years ago by n6a4t.
- Answer The keys are plastic.
  Answered 2 years ago by 1000Thanks
  Answer this question
QuestionHow long is the charger? Want to know if it will reach an outlet
Asked 2 years ago by Wire.
- Answer IT is a long charger cable I am guessing around 8 feet
  Answered 1 year ago by StephenM
  Answer this question
QuestionHello! I bought this laptop about 2 months ago, it's just terrible! videos don’t work normally, the keyboard backlight lives its own life, the memory is constantly loaded at 80/90% and I don’t play games, I want to change it to a MacBook
Asked 2 years ago by Ruslan.
- Answer Sorry to hear you are having trouble with your Predator laptop. We would like to work with you to see if we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionWhat amount of RAM does the GPU have?
Asked 2 years ago by KSCA.
- Answer The GPU has 8GB dedicated memory.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionHow long is the battery life?
Asked 2 years ago by XD.
- Answer Testing shows max video battery time is 4 hours.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionIs it possible to set cpu and gpu power limits? Can cpu and gpu be undervolted? Or is it all locked? If it’s locked, will Acer release software for this model so that these things can be done in the near future?
Asked 2 years ago by Question.
- Answer Yes, with the predator sense program/app you can select different modes such as quiet, balanced, performance and turbo!
  Answered 2 weeks ago by BrentM
  Answer this question
Questionhow color accurate is it. as in srgb?
Asked 2 years ago by lisa.
- Answer Not accurate! The reason I returned this computer.
  Answered 2 years ago by 1000Thanks
  Answer this question
QuestionWhat is the release year of this machine?
Asked 2 years ago by Backie.
- Answer This year go to Acer to check it out. Software is by by Microsoft.
  Answered 2 years ago by PACKMAN547
  Answer this question
QuestionCan you add 3 external monitors? I see 3 display ports
Asked 2 years ago by dsidev.
- Answer Yes you can. Check the book by Mike Wang on Amazon. Very good on how to doit.
  Answered 2 years ago by PACKMAN547
  Answer this question
QuestionDOES THIS HAVE G-SYNC?
Asked 2 years ago by ILOVESAMSUNG.
- Answer yes
  Answered 2 years ago by HerbertC
  Answer this question
QuestionThe bios has 3 options for the graphics chip. Auto, Discrete, and Optimus. What is the difference between Auto and Optimus?
Asked 2 years ago by NickH.
- Answer Auto: in this mode, both GPU (integrated and dedicated) are available for windows to select from for programs, device is selected according to individual program requirement. Optimus: its a e-switch (physical electronic switch) that's provided in the Nvidia app / bios setting to force dedicate mode or dual gpu mode.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionWhat's the max tb that each slot will hold?
Asked 2 years ago by maxstorage.
- Answer I installed a Seagate - FireCuda 530 4TB Internal NVMe SSD PCIe Gen 4 x4 in the 2nd slot. Super fast!
  Answered 2 years ago by jpu1
  Answer this question
QuestionI already bought this laptop 3 weeks ago. With that being stated. What Backpack does this laptop fit in, Acer?
Asked 2 years ago by Nero.
- Answer Please contact the Acer store for assistance with choosing a backpack. They can be reached at 866-695-2237, and are available from 8am-5pm Central, Mon-Fri.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionDoes this have the mini led display?
Asked 2 years ago by mikeyme.
- Answer No.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionIt has to place another 2tb ssd memory?
Asked 2 years ago by EstefanySh.
- Answer There are two M.2 SSD slots in this laptop.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionDoes this llaptop have a MUX switch?
Asked 2 years ago by Wal.
- Answer No.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionDoes this laptop accept a second M.2 ssd? Does it have a mux switch? What is the max size of upgradable memory?
Asked 2 years ago by Kens.
- Answer This Predator does have a MUX switch, it has two M.2 SSD slots and supports up to 32GB memory using two slots.
  Answered 2 years ago by TeamAcer
  Answer this question
Questionwhat is the graphic design power? wattage?
Asked 2 years ago by Graphicpower.
- Answer The GPU supports up to 140W.
  Answered 2 years ago by TeamAcer
  Answer this question
QuestionBattery capacity 100wh? battery charger? estimated battery life? justwatching youtube videos? 8 hrs? max settings gaming? 4 hrs?
Asked 2 years ago by Zeno.
- Answer I keep it plugged in while gaming , or else it puts in in balanced mode and cuts way down on fps ,
  Answered 2 years ago by EricR
  Answer this question
QuestionIs it made of a plastic frame or some sort of metal?
Asked 1 year ago by Hi.
- Answer Plastic
  Answered 13 hours ago by AngelaR
  Answer this question

Showing 21-40 of 43 questions

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Questions & Answers

Acer - Predator Helios 18 Gaming Laptop - 18" 1920 x 1200 IPS 165Hz – Intel i7-13700HX – GeForce RTX 4060 - 16GB DDR5 – 1TB SSD - Abyssal Black

Q: QuestionAre the keys on the keyboard metal or plastic? I've had several Acers and it seems the paint doesn't scratch off on their laptops with metal keys, but they do scratch off on their keyboards made of plastic. Does this have metal or plastic keys?

Q: QuestionHow long is the charger? Want to know if it will reach an outlet

Q: QuestionHello! I bought this laptop about 2 months ago, it's just terrible! videos don’t work normally, the keyboard backlight lives its own life, the memory is constantly loaded at 80/90% and I don’t play games, I want to change it to a MacBook

Q: QuestionWhat amount of RAM does the GPU have?

Q: QuestionHow long is the battery life?

Q: QuestionIs it possible to set cpu and gpu power limits? Can cpu and gpu be undervolted? Or is it all locked? If it’s locked, will Acer release software for this model so that these things can be done in the near future?

Q: Questionhow color accurate is it. as in srgb?

Q: QuestionWhat is the release year of this machine?

Q: QuestionCan you add 3 external monitors? I see 3 display ports

Q: QuestionDOES THIS HAVE G-SYNC?

Q: QuestionThe bios has 3 options for the graphics chip. Auto, Discrete, and Optimus. What is the difference between Auto and Optimus?

Q: QuestionWhat's the max tb that each slot will hold?

Q: QuestionI already bought this laptop 3 weeks ago. With that being stated. What Backpack does this laptop fit in, Acer?

Q: QuestionDoes this have the mini led display?

Q: QuestionIt has to place another 2tb ssd memory?

Q: QuestionDoes this llaptop have a MUX switch?

Q: QuestionDoes this laptop accept a second M.2 ssd? Does it have a mux switch? What is the max size of upgradable memory?

Q: Questionwhat is the graphic design power? wattage?

Q: QuestionBattery capacity 100wh? battery charger? estimated battery life? justwatching youtube videos? 8 hrs? max settings gaming? 4 hrs?

Q: QuestionIs it made of a plastic frame or some sort of metal?

Most-viewed items

QuestionAre the keys on the keyboard metal or plastic? I've had several Acers and it seems the paint doesn't scratch off on their laptops with metal keys, but they do scratch off on their keyboards made of plastic. Does this have metal or plastic keys?

QuestionHow long is the charger? Want to know if it will reach an outlet

QuestionHello! I bought this laptop about 2 months ago, it's just terrible! videos don’t work normally, the keyboard backlight lives its own life, the memory is constantly loaded at 80/90% and I don’t play games, I want to change it to a MacBook

QuestionWhat amount of RAM does the GPU have?

QuestionHow long is the battery life?

QuestionIs it possible to set cpu and gpu power limits? Can cpu and gpu be undervolted? Or is it all locked? If it’s locked, will Acer release software for this model so that these things can be done in the near future?

Questionhow color accurate is it. as in srgb?

QuestionWhat is the release year of this machine?

QuestionCan you add 3 external monitors? I see 3 display ports

QuestionDOES THIS HAVE G-SYNC?

QuestionThe bios has 3 options for the graphics chip. Auto, Discrete, and Optimus. What is the difference between Auto and Optimus?

QuestionWhat's the max tb that each slot will hold?

QuestionI already bought this laptop 3 weeks ago. With that being stated. What Backpack does this laptop fit in, Acer?

QuestionDoes this have the mini led display?

QuestionIt has to place another 2tb ssd memory?

QuestionDoes this llaptop have a MUX switch?

QuestionDoes this laptop accept a second M.2 ssd? Does it have a mux switch? What is the max size of upgradable memory?

Questionwhat is the graphic design power? wattage?

QuestionBattery capacity 100wh? battery charger? estimated battery life? justwatching youtube videos? 8 hrs? max settings gaming? 4 hrs?

QuestionIs it made of a plastic frame or some sort of metal?